2020 Toyota RAV4: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
633 owner complaints analyzed
6 distinct recall campaigns
2,800 mi median reported failure mileage
Scope: 2020 model year. Data snapshot: . 195 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 180 of 633 complaints (28.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 92 | 14.5% |
| Fuel system concerns | 71 | 11.2% |
| Braking behavior | 34 | 5.4% |
| Steering behavior | 32 | 5.1% |
| Engine operation | 12 | 1.9% |
| Transmission and shifting | 10 | 1.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 180 |
| Unknown Or Other | 120 |
| Electrical System | 117 |
| Fuel/Propulsion System | 89 |
| Air Bags | 54 |
| Structure:Body | 39 |
| Power Train | 38 |
| Steering | 27 |
Engine: 180; Unknown Or Other: 120; Electrical System: 117; Fuel/Propulsion System: 89; Air Bags: 54; Structure:Body: 39; Power Train: 38; Steering: 27
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 160 |
| 25,000 to 49,999 | 17 |
| 50,000 to 74,999 | 8 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 7 |
| 150,000 and above | 2 |
Under 25,000: 160; 25,000 to 49,999: 17; 50,000 to 74,999: 8; 75,000 to 99,999: 1; 100,000 to 149,999: 7; 150,000 and above: 2
Under 25,000 miles has the most reports with usable mileage (160). 438 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 3 |
| 2020 | 146 |
| 2021 | 54 |
| 2022 | 42 |
| 2023 | 108 |
| 2024 | 176 |
| 2025 | 68 |
| 2026 | 36 |
2019: 3; 2020: 146; 2021: 54; 2022: 42; 2023: 108; 2024: 176; 2025: 68; 2026: 36
Pattern summary
Engine leads the component reports. Electrical and battery issues appears in 92 complaint narratives. Fuel system concerns appears in 71 complaint narratives. Braking behavior appears in 34 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11282630 · 2019-11-27 (November 27, 2019)
SIDE VIEW MIRRORS ON BOTH DRIVER AND PASSENGER SIDE SHAKING WHEN ON HIGHWAY SPEED
Owner-reported narrative. 200 miles reported. Look up ODI 11282630 at NHTSA ↗
Owner report 11291750 · 2019-12-28 (December 28, 2019)
GAS LIGHT COMES ON AFTER THE CAR HAS CONSUMED ~10 GALLONS. THE VEHICLE IS ADVERTISED HAVING 14.5 GALLON TANK WITH 580 MILE TRIP.
Owner-reported narrative. 1,000 miles reported. Look up ODI 11291750 at NHTSA ↗
Owner report 11292178 · 2019-12-30 (December 30, 2019)
VEHICLE INDICATES FUEL EMPTY (GAS GAUGE AND WARNINGS) AFTER APPROX 350 MILES. FUEL TANK SUPPOSED TO BE 14.5 GAL., BUT TANK ONLY ACCEPTS 9-10 GALLONS FUEL BEFORE SHUTOFF. 1 FULL TANK FROM DEALER PLUS 1 FILL-UP WITH SAME RESULT. VEHICLE ALSO ONLY AVERAGING 36 MPG AFTER 2 TANKS MOSTLY HIGHWAY & NOW INTO 1 TANK MIXED CITY/HIGHWAY (TOYOTA INDICATES 38 HIGHWAY/40 CITY). EITHER FUEL TANK IS DEFECTIVE/CAPACITY IS INACCURATE, GAUGES/COMPUTER/WARNINGS ARE DEFECTIVE, OR BOTH?
Owner-reported narrative. 350 miles reported. Look up ODI 11292178 at NHTSA ↗
Owner report 11298061 · 2020-01-09 (January 9, 2020)
2020 RAV4 XLE HYBRID. FUEL GAUGE SHOWS EMPTY WHEN ONLY APPROXIMATELY 10 GALLONS OF THE 14.5 GALLON TANK HAVE BEEN USED. THIS LEADS TO GETTING FAR LESS RANGE FROM A TANK OF GAS THAN THE VEHICLE SHOULD OR IS ADVERTISED TO GET. WHEN YOU FILL THE TANK THE COMPUTER FIRST ESTIMATES OVER 500 MILE RANGE BUT THEN QUICKLY DROPS AND ACTUAL RANGE YOU GET IS MORE THAN 100 MILES LESS DUE TO THE FUEL TANK PROBLEM.
Owner-reported narrative. 350 miles reported. Look up ODI 11298061 at NHTSA ↗
Owner report 11299574 · 2020-01-15 (January 15, 2020)
I WAS TOLD MY TOYOTA RAV4 HYBRID HAS A 14.5 GALLON GAS TANK. EVEN WHEN FILLING UP WHEN THE GAS LIGHT TURNS ON, I AM BARELY ABLE TO FILL 10 - 11 GALLONS. UPON FILL-UP, THE SYSTEMS SHOW 520 MILES (EXAMPLE) TO EMPTY BUT WITHIN 20 MILES OF DRIVING THE BALANCES RUNS DOWN TO UNDER 450.
Owner-reported narrative. Look up ODI 11299574 at NHTSA ↗
Owner report 11299594 · 2020-01-15 (January 15, 2020)
THE VEHICLE'S FUEL TANK CAPACITY IS 14.5 GALLONS. WHEN THE FUEL GAUGE ON THE DASH SHOWS 1/8 OF A TANK, I CAN ONLY ADD 9-10 GALLONS OF FUEL BEFORE THE FUEL PUMP CLICKS OFF. AT A FUEL TANK LEVEL OF 1/8, I SHOULD BE ABLE TO PUT 12-13 GALLONS OF FUEL IN THE TANK. THERE IS NOT A SAFETY ISSUE HERE, BUT I'M NOT ABLE TO GET THE DRIVING RANGE ON A TANK OF FUEL THAT I WAS EXPECTING WHEN I PURCHASED THE VEHICLE. I SHOULD BE GETTING A RANGE IN EXCESS OF 500 MILES PER FILL UP, BUT I'M ONLY GETTING AROUND 400.
Owner-reported narrative. 850 miles reported. Look up ODI 11299594 at NHTSA ↗
Owner report 11300607 · 2020-01-20 (January 20, 2020)
FUEL GAUGE DOES NOT PROPERLY REGISTER CORRECT FUEL AMOUNT IN VEHICLE. IT IS SHOWING EMPTY WITH ABOUT 4.5 GALLONS LEFT IN FUEL TANK. DEALERSHIP REFUSES TO ADMIT THERE IS AN ISSUE AND TRIES TO BLAME IT ON ETHANOL FUEL ADDITIVES....
Owner-reported narrative. 2,300 miles reported. Look up ODI 11300607 at NHTSA ↗
Owner report 11301745 · 2020-01-24 (January 24, 2020)
TOYOTA ADVERTISES CAR WITH 14.5 GALLONS OF GAS WITH 590 MPG RANGE AND FUEL TOPS OFF AT 10 GALLONS ONLY.
Owner-reported narrative. Look up ODI 11301745 at NHTSA ↗
Recall history
6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
20V064000 · Engine And Engine Cooling
Reported: 2020-02-06 (February 6, 2020)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
Consequence: A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Remedy: Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
NHTSA campaign record ↗20V286000 · Suspension:Front:Control Arm:Lower Arm
Reported: 2020-05-20 (May 20, 2020)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.
Consequence: If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace both front lower suspension arms, free of charge. This recall began August 10, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's interim numbers for this recall are 20TB08 / 20TA08.
NHTSA campaign record ↗20V373000 · Steering:Electric Power Assist System
Reported: 2020-06-24 (June 24, 2020)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
Consequence: A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
NHTSA campaign record ↗20V682000 · Fuel System, Gasoline:Delivery:Fuel Pump
Reported: 2020-11-04 (November 4, 2020)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
NHTSA campaign record ↗20V734000 · Air Bags:Frontal | Steering:Column
Reported: 2020-11-25 (November 25, 2020)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.
NHTSA campaign record ↗23V865000 · Air Bags:Sensor:Occupant Classification
Reported: 2023-12-20 (December 20, 2023)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
NHTSA campaign record ↗