2024 Toyota RAV4 PRIME: complaints, problems and recalls

Bought brand new car from Toyota. While driving on Highway at 60 mph car suddenly went dead and catastrophic warning showed up on dash. Was barely able to pull over to side of road. Very dangerous. Had car towed to Toyota who informed me that battery was defective in cold weather and went dead. Battery replaced. Recall inspection is warranted.

Owner-reported narrative. Look up ODI 11566051 at NHTSA ↗

Panoramic sunroof shattered while my wife was driving down the freeway. No object struck the sunroof but while she was driving it sounded like a shotgun went off and the panoramic roof was shattered.

Owner-reported narrative. Look up ODI 11581496 at NHTSA ↗

I have oiwned the car for 3 months and there has not been a problem previously. As I was pulling into a parking space at work, going less than 5 mph, i took my foot off the accelerator and coasting in while intending to brake, stop, and turn the car off. Suddenly, the car accelerated forward quickly, propelling the car over a tall curb, over a small grassy area, and onto the open parking lot. I subsequently applied the break, the car stopped, I drove back to the same spot. and was able to park and turn the car off. A report was filed with …

Owner-reported narrative. Look up ODI 11605531 at NHTSA ↗

I have owned vehicle for 3 months. Noticed loud banging sound whenever brakes are applied at low speeds, on rough bumps/rough road. At times banging is loud enough to sound like vehicle hit something. No issues with braking currently. Not sure if noise is from ABS but sound is coming from front and back. Toyota inspected vehicle and said sound is the ABS activating..."totally normal for newer hybrids and no fix at this time...test drove other 2024 Rav4 Primes and all had same noise". TAS#242180433. No accident/incident to report at this time, h…

Owner-reported narrative. Look up ODI 11608693 at NHTSA ↗

Panoramic moon roof exploded while driving with no impact to the glass. The explosion sounded like a gun shot inside the car. This sudden explosive noise put the driver, and all other vehicles on the road, in danger due to the panicked reflex of the driver. Upon inspection, it's evident that the glass shattered along all 4 edges rather than from a single point of impact. This would indicate an issue with the glass, the installation, or both. Vehicle was taken to dealer and customer was told it would not be covered under warranty.

Owner-reported narrative. Look up ODI 11611262 at NHTSA ↗

Main infotainment display doesn't switch to night/dark screen even though the settings is set to automatic mode. As a result the display is extremely bright especially in dark and rural areas blinding the driver. It caused me to hit a curb and blow a tire. I went to a Toyota dealer 3 times but they didn't not fix it. This occured on August 13 2024 at around 9:30 PM. I filled a complaint with TOYOTA but every time I called they promise they will address the issue but it's now 2 months and they have not done anything. I am not sure what to do nex…

Owner-reported narrative. Look up ODI 11618891 at NHTSA ↗

The contact owns a 2024 Toyota Rav4 Prime. The contact stated while driving at approximately 45 MPH, there was an abnormal explosion coming from the roof of the vehicle. The contact then became aware that the panoramic sunroof had shattered without impact. An unknown local dealer was notified of the failure and referred the contact to the Insurance Company for assistance. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 500.

Owner-reported narrative. 500 miles reported. Look up ODI 11627412 at NHTSA ↗

Front driver and passenger electric seats have issues going back and forth and apparently to be bumpy not smooth like they should be

Owner-reported narrative. Look up ODI 11630687 at NHTSA ↗

Reported: 2025-09-11 (September 11, 2025)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

Consequence: An instrument panel display that does not show critical information can increase the risk of a crash or injury.

Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

Reported: 2025-10-30 (October 30, 2025)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.