2017 Toyota PRIUS V: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
12 owner complaints analyzed
1 distinct recall campaigns
24,750 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 8 complaints include usable failure mileage.
Most common problems
Exterior Lighting is the most frequently named component, appearing in 4 of 12 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 8.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Exterior Lighting | 4 |
| Unknown Or Other | 2 |
| Air Bags | 1 |
| Electronic Stability Control (Esc) | 1 |
| Equipment:Electrical:Navigational System(Global Positioning System) | 1 |
| Structure:Body | 1 |
| Structure:Body:Hatchback/Liftgate:Support Device/Strut | 1 |
| Tires | 1 |
Exterior Lighting: 4; Unknown Or Other: 2; Air Bags: 1; Electronic Stability Control (Esc): 1; Equipment:Electrical:Navigational System(Global Positioning System): 1; Structure:Body: 1; Structure:Body:Hatchback/Liftgate:Support Device/Strut: 1; Tires: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 1 |
Under 25,000: 4; 25,000 to 49,999: 1; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 1
Under 25,000 miles has the most reports with usable mileage (4). 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 3 |
| 2018 | 3 |
| 2019 | 2 |
| 2020 | 2 |
| 2024 | 2 |
2017: 3; 2018: 3; 2019: 2; 2020: 2; 2024: 2
Pattern summary
Exterior Lighting leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11000464 · 2017-06-21 (June 21, 2017)
CAR IS A HYBRID AND MAKES ABSOLUTELY NO NOISE WHEN START BACKING UP FROM A COLD START. CAR HAS A BEEPING SOUND INSIDE THE CABIN WHEN REVERSE IS SELECTED. I ALMOST HAD AN ACCIDENT WITH A CHILD BECAUSE THE CHILD RAN IN BACK OF MY QUIET CAR WHEN I WAS BACKING UP. NORMALLY CAR HAVE A NOISE AND THAT WOULD WARN THE CHILD. COMMERCIAL HAVE VEHICLES HAVE A BEEPER INSTALLED AND SOUNDING WHEN BACKING UP TO WARN PEOPLE. I STRONG FEEL ELECTRIC CARS NEED THIS SAFETY DEVICE. I CALL TOYOTA AND THEY REFUSE TO CONSIDER THIS A SAFETY ISSUE. I WOULD NEED TO…
Owner-reported narrative. 2,500 miles reported. Look up ODI 11000464 at NHTSA ↗
Owner report 11000471 · 2017-06-21 (June 21, 2017)
TOYOTA PRIUS V IS A STATION WAGON WITH A HATCH IN THE BACK. TO MY SURPRISE WHEN CARRYING ANYTHING THAT STICKS OUT THE BACK, THERE IS NO WAY OR TYING DOWN THE HATCH. THERE IS NO MEANS OF KEEPING THE HATCH DOWN AS FAR AS POSSIBLE SO EXHAUST FUMES, RAIN, ETC... GETS INTO THE CAR. ALSO WITH THE HATCH TOTAL OPEN THE BRAKE WARNING LIGHT AND BACKUP CAMERA POINT TOWARDS THE SKY AND MAKES THE CAR MORE DANGEROUS. SOME TYPE OF METHOD SHOULD HAVE BEEN PROVIDED BY TOYOTA TO SECURE THE BACK HATCH LIKE A "D RING" . THIS IS PROVIDED IN THE3 CAR TO SECURE…
Owner-reported narrative. 2,500 miles reported. Look up ODI 11000471 at NHTSA ↗
Owner report 11046100 · 2017-11-14 (November 14, 2017)
THE PROBLEM APPEARS AT NIGHT, AND IS VERY DANGEROUS ON CURVING MOUNTAIN ROADS WHICH I DRIVE OFTEN. IT IS A FOUR LANE ROAD, OFTEN HWY 17. AS THE AMBIENT LIGHT REDUCES, AS THERE ARE FEWER CARS AROUND ME, THE WINDSHIELD DARKENS FROM TOP TO BOTTOM, AND LEAVES ME WITH PERHAPS ONLY 10 INCHES AT THE BOTTOM I CAN SEE THROUGH. I CANNOT SEE VERY FAR IN FRONT OF ME, TO SEE WHERE A CURVE GOES, WHAT IS ON THE ROAD, OR HOW MUCH ROOM I HAVE AROUND ME. I HAVE BEEN TOLD IT IS THE HEADLIGHTS THAT PROVIDE REDUCED LIGHTING. THE DEALER TOLD ME THERE IS NOTHING…
Owner-reported narrative. 100 miles reported. Look up ODI 11046100 at NHTSA ↗
Owner report 11067341 · 2018-02-06 (February 6, 2018)
IN THE 18 MONTHS I HAVE HAD THIS VEHICLE I HAVE LEFT IT RUNNING AT LEAST SIX TIMES YOU THINK IT'S SHUT OFF AND YOU WALK AWAY AND A WHILE LATER IT STARTS BACK UP THERE NEEDS TO BE A LITE OR SOME INDICATOR TELLING U IT'S STILL ON.
Owner-reported narrative. Look up ODI 11067341 at NHTSA ↗
Owner report 11083570 · 2018-04-06 (April 6, 2018)
GPS NAVIGATOR IS MISLEADING FOR 50 USA STATES. THE DASHBOARD IS NOT WORKING CORRECT SOMETIME, MAYBE THE SOFTWARE HAS A PROBLEM.
Owner-reported narrative. Look up ODI 11083570 at NHTSA ↗
Owner report 11111479 · 2018-07-15 (July 15, 2018)
MY 2017 PRIUS V WAS INVOLVED IN 2 RECENT CRASHES IN WHICH THE AIR BAGS DID NOT DEPLOY: FRONT END/BUMPER IMPACT ON 6/1/18 AND FRONT & REAR END IMPACT WHICH TOTALED CAR ON 7/3/18. BOTH TIMES AIR BAGS DID NOT DEPLOY. IMPACT ON 6/1/18 CAUSED OTHER CAR'S (2008 HONDA ACCORD) AIR BAGS TO DEPLOY, BUT NOT MINE. TOYOTA SENT INSPECTOR AFTER 6/1 CRASH; REPORT ENCLOSED. 7/3 CRASH WAS EVEN MORE SEVERE TRAVELING AT 61 MPH WHEN IMPACTED IN THE REAR BY ANOTHER VEHICLE TRAVELING AT EXCESSIVE SPEED. MY CAR SUSTAINED FRONT AND REAR DAMAGE AFTER IMPACT BY OTHER CA…
Owner-reported narrative. 35,000 miles reported. Look up ODI 11111479 at NHTSA ↗
Owner report 11209722 · 2019-05-24 (May 24, 2019)
THE PRIUS V 2017 VEHICLE 4 SERIES DOES NOT COME WITH 'FOG LIGHTING' WHICH I HAD IN MY PRIUS V 2012 AND USED ALL THE TIME-THE CAR I HAVE DOES COME WITH LED DAY RUNNING LIGHTS-I REALLY NEVER KNEW THEY WERE LIGHTS BECAUSE I NEVER SAW THEM ON. AT THE DEALERS-THE DID RESET THEM AND THE LIGHTS WORKED BUT NOW TOYOTA WANTS TO CHARGE ME $300-400 TO TRACE THE POWER LINES-THE RELAY TO THESE LIGHTS IS $31-BUT FOR SAFETY REASONS-ESPECIALLY IN TEXAS AND THE BRIGHT SUN-I WISH THEY WERE WORKING AND SHOULD BE LOOKED AT BY THE DEALERS FOR ALL OWNERS. I DRIVE PRO…
Owner-reported narrative. 55,000 miles reported. Look up ODI 11209722 at NHTSA ↗
Owner report 11210079 · 2019-05-26 (May 26, 2019)
I WAS SLOWLY ( < 5MPH) APPROACHING A STOPLIGHT AT A BUSY INTERSECTION IN A 25 MPH ZONE ON A 4 LANE STREET THERE WERE 2 VEHICLES AHEAD OF ME. EVERYTHING SEEMED FINE UNTIL MY VEHICLE SUDDENLY ACCELERATED RAPIDLY AND I WAS UNABLE TO STOP IT. THE PATH OF LEAST RESISTANCE WAS TO DRIVE IT INTO THE CAR IN FRONT OF ME AND NOT TO SWERVE. ONCE I HAD STOPPED AND CAUGHT MY BREATH, I PUT THE CAR INTO REVERSE TO BACK AWAY FROM THE CAR I HAD HIT, AND ONCE AGAIN THE CAR RAPIDLY ACCELERATED BACKWARD INTO THE CAR BEHIND ME. UNTIL THIS TIME I HAVE HAD ABSOLUT…
Owner-reported narrative. 14,500 miles reported. Look up ODI 11210079 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
20V369000 · Hybrid Propulsion System: Inverter
Reported: 2020-06-24 (June 24, 2020)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence: An unexpected hybrid power system shut down may increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
NHTSA campaign record ↗