Toyota PRIUS V problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
475 owner complaints analyzed
5 distinct recall campaigns
66,000 mi median reported failure mileage
Scope: 2011 to 2018 model years. Data snapshot: . 266 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 240 of 475 complaints (50.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 264 | 55.6% |
| Engine operation | 31 | 6.5% |
| Electrical and battery issues | 27 | 5.7% |
| Steering behavior | 22 | 4.6% |
| Transmission and shifting | 10 | 2.1% |
| Fuel system concerns | 2 | 0.4% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 240 |
| Engine | 68 |
| Electrical System | 57 |
| Unknown Or Other | 44 |
| Vehicle Speed Control | 37 |
| Fuel/Propulsion System | 29 |
| Power Train | 21 |
| Air Bags | 19 |
Service Brakes: 240; Engine: 68; Electrical System: 57; Unknown Or Other: 44; Vehicle Speed Control: 37; Fuel/Propulsion System: 29; Power Train: 21; Air Bags: 19
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 70 |
| 25,000 to 49,999 | 34 |
| 50,000 to 74,999 | 39 |
| 75,000 to 99,999 | 29 |
| 100,000 to 149,999 | 56 |
| 150,000 and above | 38 |
Under 25,000: 70; 25,000 to 49,999: 34; 50,000 to 74,999: 39; 75,000 to 99,999: 29; 100,000 to 149,999: 56; 150,000 and above: 38
Under 25,000 miles has the most reports with usable mileage (70). 209 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2013 | 23 |
| 2014 | 22 |
| 2015 | 22 |
| 2016 | 21 |
| 2017 | 23 |
| 2018 | 35 |
| 2019 | 61 |
| 2020 | 41 |
| 2021 | 24 |
| 2022 | 31 |
| 2023 | 34 |
| 2024 | 57 |
| 2025 | 56 |
| 2026 | 25 |
2013: 23; 2014: 22; 2015: 22; 2016: 21; 2017: 23; 2018: 35; 2019: 61; 2020: 41; 2021: 24; 2022: 31; 2023: 34; 2024: 57; 2025: 56; 2026: 25
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 264 complaint narratives. Engine operation appears in 31 complaint narratives. Electrical and battery issues appears in 27 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10496940 · 2013-02-08 (February 8, 2013)
PURCHASED PRIUS V IN MARCH 2012, JUNE 2012 TOOK VEHICLE IN FOR SERVICE AND TO HAVE DEALER LOOK INTO NOISE COMING FROM REAR BRAKES. DEALER STATED THEY COULD NOT HEAR THE NOISE AND SAW NOTHING UPON INSPECTION. NOISE BECAME MORE FREQUENT AND LOUDER, TOOK VEHICLE BACK TO DEALER AND THEY COULD HEAR THE NOISE. UPON INSPECTING THE REAR BRAKES THEY FOUND REAR ROTORS HAD ABNORMAL MARKINGS IN THEM FROM IMPROPER MACHINING. BRAKE PAD FRICTION MATERIAL GLAZED. ROTORS AND PADS REPLACED. AFTER A WEEK THE NOISE RETURNED. TOOK VEHICLE BACK TO DEALER AND W…
Owner-reported narrative. 9,761 miles reported. Look up ODI 10496940 at NHTSA ↗
Owner report 10502344 · 2013-03-11 (March 11, 2013)
WHEN YOU START TO DRIVE IT MAKES A LOUD HOWLING SOUND, IT IS GETTING LOUDER AS TIME GOES ON. PEOPLE LOOK AT US LIKE WE ARE CRAZY FOR DRIVING WITH BAD BRAKES. WE HAVE HAD IT IN TO THE DEALER MANY TIMES TO JUST BE TOLD IT IS THE WAY IT IS. NO REPAIR IS NECESSARY. IT IS GETTING MORE AND MORE ANNOYING TO LISTEN TO. IT LASTS LONGER AS TIME GOES ON. COME ON TOYOTA LETS GET THIS TAKEN CARE OF BEFORE THERE IS A FATAL COLLISION DUE TO THIS! IT IS GETTING SCARY TO DRIVE AND FEEL SAFE. *TR
Owner-reported narrative. 300 miles reported. Look up ODI 10502344 at NHTSA ↗
Owner report 10726974 · 2015-06-23 (June 23, 2015)
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INTELLIGENT POWER MODULE NEEDED TO BE REPLACED OR THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V053000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 67,000. ...UPDATED 07/30/15 *BF UPDATED 9/23/15 *JS
Owner-reported narrative. 67,000 miles reported. Look up ODI 10726974 at NHTSA ↗
Owner report 10836702 · 2016-02-17 (February 17, 2016)
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V449000 (HYBRID PROPULSION SYSTEM). WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED AFTER THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED AND WAS ABLE TO BE DRIVEN IN THE LIMP-HOME MODE AND FAILED TO ACCELERATE PAST 40 MPH. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE…
Owner-reported narrative. 100,475 miles reported. Look up ODI 10836702 at NHTSA ↗
Owner report 10510017 · 2013-04-30 (April 30, 2013)
I AM FILING A CLAIM TO NOTIFY OTHER CONSUMERS ABOUT AN ONGOING ISSUE I'VE EXPERIENCED WITH MY 2012 TOYOTA PRIUS V. WE PURCHASED THE CAR IN JANUARY 2012 AND SINCE THEN WE'VE HAD 3 INCIDENTS (THAT WE KNOW OF) IN WHICH RODENTS HAVE INFESTED OUR VEHICLE. . THE FIRST INCIDENT OCCURRED (AUGUST 2012), WE BROUGHT IT TO THE DEALERS ATTENTION AND WERE TOLD THERE WAS NOTHING THEY COULD DO BUT WE COULD CONTACT TOYOTA HEADQUARTERS. THE DEALER DETERMINED THAT THE RODENT HAD CLIMBED IN TO THE REAR OF THE VEHICLE THROUGH AN AIR VENT, AND CHEWED THE WIRES OF …
Owner-reported narrative. 12,287 miles reported. Look up ODI 10510017 at NHTSA ↗
Owner report 10643068 · 2014-10-07 (October 7, 2014)
THE STEERING COLUMN WAS A BIT LOOSE WHEN I BOUGHT THE CAR USED FROM A RENTAL OFFICE AT I 95 TOYOTA BRUNSWICK GEORGIA IT HAS GOTTEN WORSE AT 130000MILES ABOUT 90% HIGHWAY THEY TELL ME IT WILL COST $1100 DOLLARS TO REPLACE THE WHOLE COLUMN. *TR
Owner-reported narrative. 40,000 miles reported. Look up ODI 10643068 at NHTSA ↗
Owner report 10654416 · 2014-10-20 (October 20, 2014)
I FELT A LOOSE NOISE BEHIND THE WHEEL OF THE CAR. TOOK THE CAR TO SERVICE WHERE I HAD BOUGHT IT AND THEY CERTIFIED THAT THE STEERING SHAFT NEEDS A REPLACEMENT @ 47,000 MILES. PRIUS MODELS FROM PREVIOUS YEARS HAVE A RECALL FOR THIS ISSUE. THE ISSUE IS NOT SOLVED, YET THEY CONTINUE TO HAVE THE DEFECT AND NO OTHER RECALL HAS BEEN ISSUED FOR THE SAME PROBLEM. THE REPAIR ESTIMATE IS AROUND 500.00 I HAVE HAD ABOUT TEN CARS IN MY LIFE AND IN NONE HAVE I EVER HAD THE WORRY OR NOT EVEN THE SOUND OF A LOOSE STEERING SHAFT. WE ARE TALKING ABOUT THE …
Owner-reported narrative. 47,000 miles reported. Look up ODI 10654416 at NHTSA ↗
Owner report 10509484 · 2013-04-24 (April 24, 2013)
MY 2012 PRIUS V HAD ABOUT 3000 MILES ON THE SPEEDOMETER WHEN I BEGAN TO NOTICE THAT FROM A START, WHEN I WOULD PUT THE LEVER INTO DRIVE IT WOULD GO INTO REVERSE. IT IS VERY INTERMITTENT. I CANNOT MAKE IT DELIBERATELY HAPPEN. I HAVE TAKEN THE CAR TO THE DEALERSHIP OVER THIS ISSUE TWICE. THEY COULD NOT GET THE CAR TO MAKE THE SHIFTING ERROR. BECAUSE THEY CANNOT REPLICATE THE ERROR, THEY WILL NOT GIVE CREDIBILITY TO THE PROBLEM. THIS PROBLEM HAS OCCURRED PROBABLY 20 TIMES SINCE IT BEGAN HAPPENING. I AM NOW KEEPING A LOG ON EACH OCCURRENCE.…
Owner-reported narrative. 3,000 miles reported. Look up ODI 10509484 at NHTSA ↗
Owner report 10556931 · 2013-12-21 (December 21, 2013)
AT LEAST 2 OR 3 TIMES A WEEK, WHEN SHIFTING THE CAR INTO DRIVE WHEN THE CAR IS STOPPED, THE CAR GOES INTO REVERSE INSTEAD. THE FIRST FEW TIMES I THOUGHT I HAD MADE A RUSHED ERROR, SO I STARTED WATCHING QUITE CAREFULLY. YOU CAN EVEN BE BACKING UP AND THEN BRAKE AND SHIFT THE CAR SPECIFICALLY INTO DRIVE AND IT STAYS IN REVERSE. IT MIGHT TAKE 3 OR 4 ATTEMPTS TO GET IT INTO DRIVE. I HAVE REALIZED THIS MUST BE WHY THEY INSTALLED THE BEEPING IN THE SYSTEM TO ALERT YOU THAT THE CAR IS IN REVERSE, IT MUST BE A MORE PERVASIVE PROBLEM THAN SIMPLY IN …
Owner-reported narrative. 8,000 miles reported. Look up ODI 10556931 at NHTSA ↗
Owner report 11234238 · 2019-07-23 (July 23, 2019)
THE CAR WOULD NOT ACCELERATE AS EXPECTED. IT BEHAVED AS IF THE FUEL INJECTOR WAS NOT WORKING PROPERLY. WE WERE NOT ABLE TO KEEP A CONSISTENT SPEED AND THE MOTOR STARTED TO HAVE A ROUGH IDLE SOUND. THE HYBRID SYSTEM STOPPED WORKING, THE ICON OF THE BATTERIES TURNED PURPLE AND WOULD NOT RECHARGE WHEN STOPPING. WE TOOK IT INTO THE DEALERSHIP, THE SERVICE PERSON THEY SAID IT WAS A SOFTWARE AND EMISSIONS MISS-FIRE ISSUE. IT WILL TAKE A PART TO BE REPLACED AND SOFTWARE UPDATED. TOYOTA SENT OUT A MEMO TO THEM STATING THIS MIGHT HAPPEN AND T…
Owner-reported narrative. 150,000 miles reported. Look up ODI 11234238 at NHTSA ↗
Owner report 11242980 · 2019-08-10 (August 10, 2019)
I HAVE OWNED SEVERAL TOYOTA VEHICLES OVER THE YEARS - A TERCEL, A RAV4, A TACOMA AND A PRIUS V. RECENTLY I WAS HIT WITH A $1680 + REPAIR TO MY 2016 PRIUS V DUE TO 'RODENT DAMAGE' TO MY WIRING. THIS INCLUDED DAMAGE TO 3 OUT 4 BRAKE LINES, AN O2 SENSOR LINE, A FUEL LINE SENSOR AND POSSIBLY A FUEL PUMP WIRING HARNESS. THE CHECK ENGINE LIGHT CAME ON WHILE DRIVING AT 60MPH. I WAS DRIVING ON 1 WORKING BRAKE LINE!! MY CAR WAS IN THE TOYOTA SHOP FOR 3 DAYS. I'VE READ THAT TOYOTA DENIES RESPONSIBILITY FOR USING WIRING THAT ATTRACTS RODENT CHEWING. I HAV…
Owner-reported narrative. 27,500 miles reported. Look up ODI 11242980 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2011 | 0 |
| 2012 | 3 |
| 2013 | 2 |
| 2014 | 4 |
| 2015 | 2 |
| 2016 | 1 |
| 2017 | 1 |
| 2018 | 0 |
2011: 0; 2012: 3; 2013: 2; 2014: 4; 2015: 2; 2016: 1; 2017: 1; 2018: 0