2019 Toyota PRIUS PRIME: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
8 owner complaints analyzed
1 distinct recall campaigns
9,014 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 6 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Wheels is the most frequently named component, appearing in 4 of 8 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 12.5% |
| Electrical and battery issues | 1 | 12.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Wheels | 4 |
| Electrical System | 1 |
| Electronic Stability Control (Esc) | 1 |
| Latches/Locks/Linkages | 1 |
| Service Brakes | 1 |
| Steering | 1 |
| Tires | 1 |
| Unknown Or Other | 1 |
Wheels: 4; Electrical System: 1; Electronic Stability Control (Esc): 1; Latches/Locks/Linkages: 1; Service Brakes: 1; Steering: 1; Tires: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 5; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (5). 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 4 |
| 2020 | 2 |
| 2021 | 1 |
| 2026 | 1 |
2019: 4; 2020: 2; 2021: 1; 2026: 1
Pattern summary
Wheels leads the component reports. Braking behavior appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11202835 · 2019-04-22 (April 22, 2019)
CAR HAD 27540 MILES ON FACTORY ORIGINAL TOYO NANOENERGY TIRES WHEN THE REAR PASSENGER TIRE BLEW OUT. I WAS 22 MILES INTO MY DRIVE HOME . NO TPS WARNING AND I HAD VISUALLY LOOKED AT MY TIRES BEFORE HEADING HOME. THE ENTIRE TREAD SEPARATED FROM THE SIDEWALLS. THE SIDEWALLS STAYED WITH THE RIM AND I WAS ABLE TO SAFELY STOP THE CAR ON THE GRASS MEDIAN. THIS TYPE OF SIDEWALL BLOWOUT HAS NEVER HAPPENED IN ALL MY YEARS OF DRIVING. I WAS ON US-321 NORTH BOUND JUST AFTER THE HARDIN RD EXIT GOING 70 MPH AT TIME OF BLOWOUT. NOT IN A TURN BUT NEARLY ST…
Owner-reported narrative. 27,452 miles reported. Look up ODI 11202835 at NHTSA ↗
Owner report 11245916 · 2019-08-22 (August 22, 2019)
TL* THE CONTACT OWNS A 2019 TOYOTA PRIUS PRIME. WHILE CHARGING THE VEHICLE'S BATTERY, THE DOORS ABRUPTLY LOCKED ON THEIR OWN. THE CONTACT CALLED ROADSIDE ASSISTANCE TO HAVE THE DOORS UNLOCKED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 1,080. THE VIN WAS INVALID.
Owner-reported narrative. 1,080 miles reported. Look up ODI 11245916 at NHTSA ↗
Owner report 11252625 · 2019-08-31 (August 31, 2019)
WHEN I DRIVE THE VEHICLE ON THE FREEWAY, IT FEELS UNSTABLE. IT GOES LEFT AND RIGHT. THE VEHICLE IS BRAND NEW. WE JUST BOUGHT IT LAST WEEK. TIRE PRESSURE IS GOOD AND THE DEALERSHIP SAID THERE IS NO RECALL ON THE CAR.
Owner-reported narrative. 250 miles reported. Look up ODI 11252625 at NHTSA ↗
Owner report 11282714 · 2019-11-27 (November 27, 2019)
2 TOYOTA COMPLAINTS: 1) MY 2019 PRIUS PRIME 11,597 MILES: ON HWY 85 SOUTH 11/27 10:30PM GOT FLAT TIRE & DROVE TO SIDE LANE ON HWY. CALLED TOYOTA TOW SERVICE @ 10:37PM WHICH IS IN GEORGIA NOT CALIF. TOW NOT SHOW UNTIL 1:16AM 11/27 AND TOWED CAR TO DEALER. IT TOOK 20 MIN. FOR CALL CENTER IN GEORGIA TO INITIATE TOW 2) THE PRIUS PRIME DOES NOT COME WITH A SPARE TIRE BUT HAS A TIRE PUNCTURE REPAIR KIT. MY TIRE BEYOND PUNCTURE REPAIR. A CAR WITH NO SPARE TIRE OF ANY KIND IS EXTREMELY DANGEROUS SITUATION FOR ANYONE. 2019 PRIUS PRIMES DON'T COME WIT…
Owner-reported narrative. 11,597 miles reported. Look up ODI 11282714 at NHTSA ↗
Owner report 11361309 · 2020-09-26 (September 26, 2020)
10/19-LEFT REAR TIRE KEPT LOOSING PRESSURE, I TOOK IT TO THE MECHANIC, THEY COULDN'T FIND ANYTHING, I AGAIN TOOK IT AFTER 2 WEEKS, THEY CHANGED THE TIRE. MILES 7014. ON 9/26/20-MILES 16430, THE SAME TIRE LEFT PASSENGER BLEW OUT ON THE FREEWAY. NO INDICATOR OF TIRE PRESSURE BEING LOW CAME ON. THE TIRE WAS COMPLETELY BLOWN OUT. I LOST CONTROL OF THE CAR, THANKFULLY IT STOPPED ON LEFT SIDE. IT WAS VERY SCARY. NO WAS HURT, BUT I COULD HAVE DIED. I WAS DRIVING ABOUT 70MPH.
Owner-reported narrative. 6,430 miles reported. Look up ODI 11361309 at NHTSA ↗
Owner report 11366556 · 2020-10-26 (October 26, 2020)
PASSENGER SIDE BEHIND THE DRIVER'S SEAT'S TIRE BLEW OUT. STARTED TO DRIVE AND CAR WAS MOVING SLOWER AND EVENTUALLY HAD TO PULL OVER BECAUSE CAR FELT UNSTABLE. WAS NOT GIVEN AN ALARM THAT THE TIRE WAS BLOWN AND FLAT. WAS DRIVING LESS THAN 30MPH, IN A STRAIGHT, FLAT STREET.
Owner-reported narrative. 17,000 miles reported. Look up ODI 11366556 at NHTSA ↗
Owner report 11417512 · 2021-05-17 (May 17, 2021)
I've have to take my 2019 Prius Prime (with 20,000 miles total) in twice for brake issues in 6 weeks. Each time the dealer had to deal with a rotor heat issue. The first service was on 3/29/2021, the initial reason for appt was hearing squealing from the front. Upon inspection dealer found major heat marks and deep scratches/grooves as well as the rear rotors had deep scratches as well . All 4 rotors were resurfaced and the brake pads were “scuffed” during the service. At that time all brakes were inspected with the front brakes having 9mm and …
Owner-reported narrative. Look up ODI 11417512 at NHTSA ↗
Owner report 11716267 · 2026-02-06 (February 6, 2026)
I was parked. I put my car in reverse. I heard the beeping sound confirming it was in reverse. I put my foot on the accelerator and the car went forward instead of reverse. This happened twice. I immediately shut off the car and turned it back on. Then it worked fine, and continued to work fine for the rest of the day as I drove to 7-8 more stops where I shut off the car. This was witnessed by a friend who confirmed that he heard the beeping sound for reverse, yet the car moved forward when I pushed on the gas. It definitely was not any kind o…
Owner-reported narrative. Look up ODI 11716267 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
19V544000 · Service Brakes | Electronic Stability Control (Esc)
Reported: 2019-07-24 (July 24, 2019)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Consequence: Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.
NHTSA campaign record ↗