2019 Toyota PRIUS PRIME problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
8 owner complaints analyzed
1 distinct recall campaigns
9,014 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 6 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Wheels is the most frequently named component, appearing in 4 of 8 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 12.5% |
| Electrical and battery issues | 1 | 12.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Wheels | 4 |
| Electrical System | 1 |
| Electronic Stability Control (Esc) | 1 |
| Latches/Locks/Linkages | 1 |
| Service Brakes | 1 |
| Steering | 1 |
| Tires | 1 |
| Unknown Or Other | 1 |
Wheels: 4; Electrical System: 1; Electronic Stability Control (Esc): 1; Latches/Locks/Linkages: 1; Service Brakes: 1; Steering: 1; Tires: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 5; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (5). 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 4 |
| 2020 | 2 |
| 2021 | 1 |
| 2026 | 1 |
2019: 4; 2020: 2; 2021: 1; 2026: 1
Pattern summary
Wheels leads the component reports. Braking behavior appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11417512 · 2021-05-17 (May 17, 2021)
I've have to take my 2019 Prius Prime (with 20,000 miles total) in twice for brake issues in 6 weeks. Each time the dealer had to deal with a rotor heat issue. The first service was on 3/29/2021, the initial reason for appt was hearing squealing from the front. Upon inspection dealer found major heat marks and deep scratches/grooves as well as the rear rotors had deep scratches as well . All 4 rotors were resurfaced and the brake pads were “scuffed” during the service. At that time all brakes were inspected with the front brakes having 9mm and …
Owner-reported narrative. Look up ODI 11417512 at NHTSA ↗
Owner report 11245916 · 2019-08-22 (August 22, 2019)
TL* THE CONTACT OWNS A 2019 TOYOTA PRIUS PRIME. WHILE CHARGING THE VEHICLE'S BATTERY, THE DOORS ABRUPTLY LOCKED ON THEIR OWN. THE CONTACT CALLED ROADSIDE ASSISTANCE TO HAVE THE DOORS UNLOCKED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 1,080. THE VIN WAS INVALID.
Owner-reported narrative. 1,080 miles reported. Look up ODI 11245916 at NHTSA ↗