2014 Toyota PRIUS PLUG-IN HYBRID: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
13 owner complaints analyzed
1 distinct recall campaigns
70,068 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 7 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 5 of 13 complaints (38.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 8 | 61.5% |
| Electrical and battery issues | 1 | 7.7% |
| Steering behavior | 1 | 7.7% |
| Fuel system concerns | 1 | 7.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 5 |
| Engine | 3 |
| Fuel/Propulsion System | 3 |
| Electrical System | 2 |
| Service Brakes, Hydraulic | 2 |
| Unknown Or Other | 2 |
| Exterior Lighting | 1 |
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
Service Brakes: 5; Engine: 3; Fuel/Propulsion System: 3; Electrical System: 2; Service Brakes, Hydraulic: 2; Unknown Or Other: 2; Exterior Lighting: 1; Forward Collision Avoidance: Automatic Emergency Braking: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 2 |
Under 25,000: 2; 25,000 to 49,999: 1; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 2
Under 25,000 miles has the most reports with usable mileage (2). 6 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 1 |
| 2017 | 1 |
| 2018 | 2 |
| 2019 | 1 |
| 2020 | 2 |
| 2021 | 1 |
| 2023 | 1 |
| 2024 | 4 |
2016: 1; 2017: 1; 2018: 2; 2019: 1; 2020: 2; 2021: 1; 2023: 1; 2024: 4
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 8 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10934100 · 2016-12-09 (December 9, 2016)
TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS PLUG-IN HYBRID. WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER SIDE SEAT BELT SHOULDER HARNESS LOCKED UP AND WOULD NOT MOVE. THE PASSENGER WAS UNABLE TO UNLOCK THE SEAT BELT. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. *CN
Owner-reported narrative. 22,000 miles reported. Look up ODI 10934100 at NHTSA ↗
Owner report 10960261 · 2017-03-13 (March 13, 2017)
I WAS ON A WELL TRAVELLED AND VERY WINDING ROAD COMING DOWN A MOUNTAIN WHEN ALL OF A SUDDEN MY PRIUS LOST POWER AND LIGHTS ON THE DASHBOARD INDICATING A MALFUNCTION IN THE PARKING SYSTEM AND THE HYBRID SYSTEM CAME ON. IT WAS A HOKEY POKEY ALL THE WAY DOWN THE MOUNTAIN AND THERE WAS NO PLACE TO PULL OVER WHILE MY CAR KEPT LOSING POWER AND GOING INTO NEUTRAL WHILE IN MOTION. IT HAPPENED ABOUT 5 TIMES IN ALL, THE LAST TIME AS I MERGED ONTO ANOTHER ROAD WHERE I COULD PULL OFF THE ROAD AND WAS IN ONCOMING TRAFFIC WHICH FELT EXTREMELY DANGEROUS. AF…
Owner-reported narrative. 40,000 miles reported. Look up ODI 10960261 at NHTSA ↗
Owner report 11058220 · 2018-01-03 (January 3, 2018)
THE HYBRID SYSTEM ON THE INVOLVED VEHICLES CONTAIN AN ELECTRIC VEHICLE (EV) FUSE WHICH MAY MALFUNCTION IF THE VEHICLE IS REPEATEDLY OPERATED IN EV MODE UNDER HIGH-LOAD DRIVING CONDITIONS, SUCH AS DURING A LONG HILL CLIMB. IF THE FUSE MALFUNCTIONS, WARNING LIGHTS AND WARNING MESSAGES WILL ILLUMINATE. IN SOME CASES, THE VEHICLE CAN BE DRIVEN, BUT WITH REDUCED POWER. N OTHER CASES, THE HYBRID SYSTEM COULD SHUT DOWN RESULTING IN THE LOSS OF MOTIVE POWER. POWER STEERING AND BRAKING WILL NOT BE AFFECTED. LOSS OF MOTIVE POWER WHILE DRIVING AT HIGHER …
Owner-reported narrative. 20,000 miles reported. Look up ODI 11058220 at NHTSA ↗
Owner report 11081551 · 2018-03-27 (March 27, 2018)
I EXPERIENCE LOST OF POWER AS WELL AS WAITING MORE GASOLINE, BEFORE THE ELECTRIC FUSE RECALL, MY AVERAGE MILES PER FULL TANK WAS 436 MILES, NOW IS 540 PER FULL TANK., ALSO THE EV MILES WAS 8.5 PER CHARGE AND NOW AFTER THE FUSE REPLACEMENT IS 13.7 MILES PER CHARGE, FOR ALMOST 4 YEARS I HAVE BEEN WASTING MORE GAS THEN NORMAL AS WELL AS LOST OF POWER.
Owner-reported narrative. Look up ODI 11081551 at NHTSA ↗
Owner report 11255948 · 2019-09-16 (September 16, 2019)
TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT SUDDENLY DEPRESSED THE BRAKE PEDAL. THE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD AND DID NOT STOP THE VEHICLE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,068. *BF *JS
Owner-reported narrative. 70,068 miles reported. Look up ODI 11255948 at NHTSA ↗
Owner report 11319593 · 2020-03-28 (March 28, 2020)
ON TOYOTA'S WEBSITE THE VEHICLE HAS A 10.9 GALLON FUEL TANK CAPACITY LISTED. I BOUGHT THE CAR USED AT THE END OF LAST YEAR AND HAVE NEVER BEEN ABLE TO GET ABOVE 8.5 GALLONS. I CONSTANTLY ACHIEVE 45-50 MILES PER GALLON AS ADVERTISED BUT NEVER GET THE RANGE I WAS PROMISED FROM THE DEALER OR BY TOYOTA'S WEBSITE.
Owner-reported narrative. Look up ODI 11319593 at NHTSA ↗
Owner report 11385316 · 2020-12-28 (December 28, 2020)
INSTRUMENT PANEL LIGHTING IS DIM . THE BRIGHTNESS CONTROL DOES NOT RESPOND WHEN TURNING IT UP. IT IS CONSISTENTLY DIM WHEN THE VEHICLE IS ON, IN MOTION OR NOT. THE PANEL DOES GET BRIGHTER WHEN THE HEADLIGHTS ARE TURNED ON, BUT NOT DURING DAYLIGHT .SPEEDOMETER LIGHTING IS DIFFICULT TO READ.
Owner-reported narrative. Look up ODI 11385316 at NHTSA ↗
Owner report 11435456 · 2021-10-04 (October 4, 2021)
The contact owned a 2014 Toyota Prius PHV. The contact stated while driving approximately 30 mph when the vehicle would not brake while the pedal was depressed, which resulted in the contact crashing into a vehicle in front of it. No one was injured and a police report was filed. The contact stated no warning lights were illuminated. The vehicle was towed to a lot and then towed to a local dealer where it was diagnosed as being totaled. The contact does not know which dealership the vehicle was towed to. The manufacturer was not informed of the…
Owner-reported narrative. 110,083 miles reported. Look up ODI 11435456 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V718000 · Hybrid Propulsion System
Reported: 2017-11-15 (November 15, 2017)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012-2015 Prius Plug-in Hybrid vehicles. The hybrid battery contains an Electric Vehicle (EV) fuse that may fracture after repeated high-load driving conditions such as climbing long hills.
Consequence: The failed fuse may cause the hybrid system to shut down resulting in the loss of power. Loss of power while driving at higher speeds can increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the EV fuse, free of charge. The recall is expected to begin January 8, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0R.
NHTSA campaign record ↗