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U.S. public vehicle records

2025 Toyota GRAND HIGHLANDER: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

67 owner complaints analyzed

3 distinct recall campaigns

12,200 mi median reported failure mileage

Scope: 2025 model year. Data snapshot: . 3 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 20 of 67 complaints (29.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues69.0%
Transmission and shifting57.5%
Braking behavior46.0%
Steering behavior46.0%
Fuel system concerns46.0%
Engine operation34.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other
20
Power Train
15
Engine
11
Fuel/Propulsion System
9
Vehicle Speed Control
6
Structure:Body
5
Electrical System
4
Structure:Body:Hood
3
Component breakdown data
CategoryCount
Unknown Or Other20
Power Train15
Engine11
Fuel/Propulsion System9
Vehicle Speed Control6
Structure:Body5
Electrical System4
Structure:Body:Hood3

Unknown Or Other: 20; Power Train: 15; Engine: 11; Fuel/Propulsion System: 9; Vehicle Speed Control: 6; Structure:Body: 5; Electrical System: 4; Structure:Body:Hood: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
2
25,000 to 49,999
1
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0002
25,000 to 49,9991
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 2; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (2). 64 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2025
26
2026
41
Complaints over time data
CategoryCount
202526
202641

2025: 26; 2026: 41

Pattern summary

Unknown Or Other leads the component reports. Electrical and battery issues appears in 6 complaint narratives. Transmission and shifting appears in 5 complaint narratives. Braking behavior appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11651434 · 2025-03-29 (March 29, 2025)

Fuel fill-ups averaging 13-14 gallons when vehicle trip computer alerts 0 miles remaining distance to empty. Fuel tank capacity published as 17.8 gallons. Total vehicle range understated, requiring more frequent stops at gas stations to fill. Not a direct safety concern, but a significant nuisance and dealer has stated this is normal and there is no fix for this issue. EPA estimated MPG 26-27, should equate to approximately 460+ miles/tank. Instead experiencing approximately 350-365 miles per full tank of fuel.

Owner-reported narrative. Look up ODI 11651434 at NHTSA ↗

Owner report 11651922 · 2025-03-31 (March 31, 2025)

The 2024 and 2025 Toyota Grand Highlander has excessive hood shaking and vibration at the rear of the vehicle. It is directly under the projection area of the windshield and directs your attention to the movement. At highway speeds the shaking is excessive. Toyota has not been able to find a repair for this issue.

Owner-reported narrative. Look up ODI 11651922 at NHTSA ↗

Owner report 11661706 · 2025-05-18 (May 18, 2025)

The Panoramic Roof Glass shattered on its own while driving on the freeway, there were no overpasses, no trees, no semi-trucks, no other vehicle in front of me while i was driving. The shattered glass pieces fell on my children in the back seats luckily there were no injuries as we closed the screen immediately.

Owner-reported narrative. Look up ODI 11661706 at NHTSA ↗

Owner report 11664671 · 2025-06-03 (June 3, 2025)

The contact owns a 2025 Toyota Grand Highlander. The contact stated while reversing, the back over prevention system failed to function as intended. The contact stated that the image was visible; however, there was no tone alert. Additionally, there was a message indicating that the Adaptive Cruise Control was unavailable and to see the dealer. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the automatic braking system had independently activated. The contact stated that the failure had occ…

Owner-reported narrative. 10,000 miles reported. Look up ODI 11664671 at NHTSA ↗

Owner report 11667916 · 2025-06-19 (June 19, 2025)

When going over rough or uneven roads, the car produces a strong low-frequency resonance, like a bass-heavy "boom". This causes a very uncomfortable feeling of pressure changing in my ears, gives me a headache and ear pain whenever I drive in local roads, which is the majority of driving in my area. This causes me to need to pull over and stop the car frequently to readjust my hearing. I've found many reports from others of the same issue but Toyota have not acknowledged it or found a solution.

Owner-reported narrative. Look up ODI 11667916 at NHTSA ↗

Owner report 11668173 · 2025-06-20 (June 20, 2025)

Front Windshield cracked out of nowhere with no trauma, , now needs replacement due to crack expanding. I discovered it in the morning when my car was parked and not driving.

Owner-reported narrative. Look up ODI 11668173 at NHTSA ↗

Owner report 11668786 · 2025-06-23 (June 23, 2025)

I am submitting this complaint regarding a serious safety hazard and design flaw with the 2025 Toyota Grand Highlander Hybrid. While driving on a two-lane highway, our vehicle suddenly lost power and warning lights appeared on the dashboard. We were forced to exit the highway immediately (we were less than 0.5 miles to an exit). Shortly after pulling onto the off-ramp, the vehicle entered limp mode, significantly limiting its ability to function - all assist systems deactivated amd the car has a significant decrease in power. We were able to dr…

Owner-reported narrative. Look up ODI 11668786 at NHTSA ↗

Owner report 11668805 · 2025-06-24 (June 24, 2025)

Hood on 2025 Toyota Grand Highlander vibrates/flutters due to poorly designed aluminum construction. Very distracting and causes drivers to take eyes off the road. Toyota has issued T-SB-0111-24 for the 2024 Grand Highlander for this specific issue but my dealership told me that it doesn't apply to the 2025 but the hood part number is the same for both years. The constant vibration could eventually "work harden" the thin metal and ultimatlly allow the hood to break off the vehicle. Check out the old Jimmy Stewart movie when the constant vibrat…

Owner-reported narrative. Look up ODI 11668805 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

25V595000 · Electrical System: Instrument Cluster/Panel

Reported: 2025-09-11 (September 11, 2025)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

Consequence: An instrument panel display that does not show critical information can increase the risk of a crash or injury.

Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

NHTSA campaign record ↗
25V744000 · Back Over Prevention:Display Function

Reported: 2025-10-30 (October 30, 2025)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

NHTSA campaign record ↗
26V179000 · Equipment:Other:Labels

Reported: 2026-03-24 (March 24, 2026)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Toyota Tundra, Tacoma Hybrid, Tacoma, RAV4 Hybrid, Land Cruiser Hybrid, Lexus GX550, 2024-2026 Tundra Hybrid, 2025 Sequoia Hybrid, Crown Signia, Grand Highlander, Lexus TX500 Hybrid, Lexus NX350 Hybrid, 2025-2026 Grand Highlander Hybrid, and Lexus TX350 vehicles. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Remedy: Dealers will replace the load carrying capacity modification label, free of charge. Owner letters were mailed May 26, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB04, 26LA04, 26TB07, and 26TA07.

NHTSA campaign record ↗