2019 Toyota C-HR: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
107 owner complaints analyzed
3 distinct recall campaigns
49,000 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 15 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 57 of 107 complaints (53.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 74 | 69.2% |
| Braking behavior | 8 | 7.5% |
| Electrical and battery issues | 6 | 5.6% |
| Steering behavior | 2 | 1.9% |
| Engine operation | 1 | 0.9% |
| Fuel system concerns | 1 | 0.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 57 |
| Unknown Or Other | 33 |
| Engine | 9 |
| Electrical System | 6 |
| Visibility/Wiper | 5 |
| Forward Collision Avoidance: Warnings | 4 |
| Service Brakes | 4 |
| Vehicle Speed Control | 4 |
Power Train: 57; Unknown Or Other: 33; Engine: 9; Electrical System: 6; Visibility/Wiper: 5; Forward Collision Avoidance: Warnings: 4; Service Brakes: 4; Vehicle Speed Control: 4
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 3 |
| 150,000 and above | 0 |
Under 25,000: 5; 25,000 to 49,999: 3; 50,000 to 74,999: 2; 75,000 to 99,999: 2; 100,000 to 149,999: 3; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (5). 92 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 1 |
| 2020 | 5 |
| 2021 | 6 |
| 2022 | 7 |
| 2023 | 7 |
| 2024 | 9 |
| 2025 | 33 |
| 2026 | 39 |
2018: 1; 2020: 5; 2021: 6; 2022: 7; 2023: 7; 2024: 9; 2025: 33; 2026: 39
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 74 complaint narratives. Braking behavior appears in 8 complaint narratives. Electrical and battery issues appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11153343 · 2018-11-23 (November 23, 2018)
TL* THE CONTACT OWNS A 2019 TOYOTA C-HR. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, IT REVERSED OUT OF THE DRIVEWAY INDEPENDENTLY AND CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V710000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
Owner-reported narrative. 2,500 miles reported. Look up ODI 11153343 at NHTSA ↗
Owner report 11327572 · 2020-06-06 (June 6, 2020)
WHILE SITTING STATIONARY IN THE DRIVEWAY, 4500 MILES ON THE VEHICLE ONE MORNING I NOTICED A LARGE CRACK HAD APPEARED ACROSS THE WINDSHIELD, THE CRACK ORIGINATED AT THE TOP EDGE OF THE WINDSHIELD APPROXIMATELY 52 CM FROM RIGHT SIDE AND 61.5 CM FROM LEFT SIDE, TRAVELING DOWNWARD APPROXIMATELY 12 CM BEFORE ENTERING A SWEEPING CURVE TO THE RIGHT AND CONTINUING FOR ANOTHER 35 CM, TOTAL LENGTH OF CRACK IS CURRENTLY APPROXIMATELY 55 CM. THERE IS NO "STARBURST" PATTERN ALONG ANY PART OF THE CRACK INDICATING THAT THE CRACK FORMED WITHOUT IMPACT FROM FO…
Owner-reported narrative. 4,500 miles reported. Look up ODI 11327572 at NHTSA ↗
Owner report 11328010 · 2020-06-09 (June 9, 2020)
WHILE DRIVING 55 MILES PER HOUR IN HIGHWAYS CAR SPEED DOWN 20 MILES PER HOURS AND COULDN'T ACCELERATE. *TR
Owner-reported narrative. Look up ODI 11328010 at NHTSA ↗
Owner report 11340105 · 2020-07-18 (July 18, 2020)
THERE ARE REPORTS ON THE CONTINENTAL TIRE WEB SITE OF CUSTOMERS EXPERIENCING BLOWOUTS WITH FAIRLY NEW PROCONTACT TX TIRES. ON JULY 12, 2020 OUR NEW CAR WITH 13,794 MILES AND NEW PROCONTACT TX 215/60R17 96H TIRES HAD A CATASTROPHIC BLOWOUT ON THE FREEWAY. WE DID NOT HIT ANYTHING, THE TIRES WERE PROPERLY INFLATED AS THEY WERE RECENTLY INSPECTED, AND WE WERE TRAVELING WITHIN THE SPEED LIMIT. THE TIRE SIMPLY FAILED. AFTER BEING TOWED, WE TOOK THE CAR TO AN EXPERT AT LES SCHWAB TIRES WHO SAID THAT HE COULD NOT EXPLAIN WHY A FAIRLY NEW TIRE COULD …
Owner-reported narrative. 13,794 miles reported. Look up ODI 11340105 at NHTSA ↗
Owner report 11361614 · 2020-09-28 (September 28, 2020)
TL* THE CONTACT OWNED A 2019 TOYOTA C-HR. THE CONTACT STATED THAT WHILE DRIVING EAST BOUND, SAW A VEHICLE TRAVELING SOUTH BOUND FROM A STOP. THE CONTACT'S VEHICLE CRASHED INTO THE PASSENGER DOOR OF THE OTHER VEHICLE, JUMPED A CURB AND KEPT GOING. THE CONTACT STATED THAT THE BRAKE ASSIST DID NOT WORK AND EVEN THOUGH HER FOOT WAS ON THE BRAKE, THE VEHICLE DID NOT STOP, AND HEADED TO A LIGHT POLE. THE CONTACT STEERED TO THE LEFT TO AVOID THE POLE AND CRASHED INTO A BUILDING HEAD ON. THERE WAS NO WARNING. ALL AIR BAGS DEPLOYED. THE CONTACT SUSTAIN…
Owner-reported narrative. 8,322 miles reported. Look up ODI 11361614 at NHTSA ↗
Owner report 11375388 · 2020-11-19 (November 19, 2020)
STARTED MY CAR AND THE CHECK ENGINE LIGHT CAME ON CAR SAID TO BRING TO DEALER. WHEN I WAS BRINGING MY CAR TO THE DEALER SUDDENLY MY WHOLE DASH LIT UP AND MY CAR STARTED TO DRIVE STRANGE. THE DEALER THOUGHT IT WAS MY GAS CAP, BUT I MADE THEM CHECK MY CAR AND IT WAS RODENT DAMAGE TO THE WIRES. THEY SAID THIS IS COMMON SINCE CHANGING TO SOY BASED WIRING SINCE IT SEEMS TO ATTRACT ANIMALS, BUT IT IS NOT A WARRANTY ITEM OR RECALL. LUCKILY MY CAR INSURANCE COVERED IT SO IT IS NOT GOING TO COST ME $300+ TO FIX, BUT THIS SHOULD BE A RECALL IF IT IS BECO…
Owner-reported narrative. 19,950 miles reported. Look up ODI 11375388 at NHTSA ↗
Owner report 11386742 · 2021-01-05 (January 5, 2021)
GOT INTO MY CAR AND CLOSED THE DOOR AND THE WINDSHIELD CRACKED, THERE IS NO IMPACT POINT FROM A ROCK, IT JUST CRACKED RIGHT BEFORE MY EYES, IT'S A CRACK ABOUT 20 INCHES LONG, AFTER RESEARCHING THIS, I'VE FOUND THOUSANDS OF PEOPLE HAVING THE SAME PROBLEM, I'VE ALSO SEEN SEVERAL CLASS ACTION LAWSUITS FILED AND WON, THERE NEEDS TO BE A RECALL ON THESE WINDSHIELDS. THANK YOU
Owner-reported narrative. Look up ODI 11386742 at NHTSA ↗
Owner report 11388826 · 2021-01-19 (January 19, 2021)
1- OCCASSION #1 I MADE A SLOW RIGHT TURN INTO A PARKING SPACE AT WALGREENS. I PRESSED THE BRAKE, THE PEDAL WENT TO THE FLOOR, THE VEHICLE CONTINUED FORWARD, JUMPED THE CURB AND WAS STOPPED BY A FENCE ABOUT 4 FEET IN FRONT OF THE CURB. NO HARM DONE. 2- I MADE A SLOW RIGHT TURN INTO A PARKING SPACE AT SONIC, THE PEDAL WENT TO THE FLOOR, THE CAR JUMPED THE CURB, CONTINUED FORWARD AND STARTED DOWNWARD INTO A RETENTION POND (EMPTY, NO WATER) I WAS ABLE TO STOP THE CAR AFTER I TOOK MY FOOT OFF THE PEDAL AND IT BEGAN TO WORK NORMALLY. MY CAR SC…
Owner-reported narrative. 49,000 miles reported. Look up ODI 11388826 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
18V710000 · Power Train:Axle Hubs
Reported: 2018-10-11 (October 11, 2018)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Toyota C-HR vehicles. The rear axle hub bearing bolts may have been insufficiently tightened, causing the bolts to loosen and damage the rear brake components or cause a rear wheel to detach.
Consequence: If the bolts loosen and damage the rear brake components, or cause a rear wheel to detach, it would increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect the rear axle hub bearing bolts. If a bolt is found to be loose or detached, the dealer will replace the rear axle hub bearing assembly and rear axle carrier sub-assembly, free of charge. The recall began November 6, 2018. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0Y.
NHTSA campaign record ↗19V244000 · Equipment:Other:Labels
Reported: 2019-03-27 (March 27, 2019)
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
Remedy: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
NHTSA campaign record ↗19V877000 · Seat Belts: Rear/Other:Buckle Assembly | Seat Belts:Rear/Other
Reported: 2019-12-11 (December 11, 2019)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
Consequence: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.
Remedy: Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.
NHTSA campaign record ↗