2018 Toyota C-HR: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
317 owner complaints analyzed
1 distinct recall campaigns
42,000 mi median reported failure mileage
Scope: 2018 model year. Data snapshot: . 60 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 207 of 317 complaints (65.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 248 | 78.2% |
| Braking behavior | 21 | 6.6% |
| Electrical and battery issues | 18 | 5.7% |
| Engine operation | 13 | 4.1% |
| Steering behavior | 6 | 1.9% |
| Fuel system concerns | 1 | 0.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 207 |
| Unknown Or Other | 43 |
| Engine | 38 |
| Electrical System | 28 |
| Service Brakes | 20 |
| Forward Collision Avoidance: Automatic Emergency Braking | 9 |
| Forward Collision Avoidance: Warnings | 8 |
| Forward Collision Avoidance: Adaptive Cruise Control | 6 |
Power Train: 207; Unknown Or Other: 43; Engine: 38; Electrical System: 28; Service Brakes: 20; Forward Collision Avoidance: Automatic Emergency Braking: 9; Forward Collision Avoidance: Warnings: 8; Forward Collision Avoidance: Adaptive Cruise Control: 6
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 21 |
| 25,000 to 49,999 | 10 |
| 50,000 to 74,999 | 8 |
| 75,000 to 99,999 | 17 |
| 100,000 to 149,999 | 3 |
| 150,000 and above | 1 |
Under 25,000: 21; 25,000 to 49,999: 10; 50,000 to 74,999: 8; 75,000 to 99,999: 17; 100,000 to 149,999: 3; 150,000 and above: 1
Under 25,000 miles has the most reports with usable mileage (21). 257 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 2 |
| 2018 | 12 |
| 2019 | 6 |
| 2020 | 13 |
| 2021 | 18 |
| 2022 | 30 |
| 2023 | 28 |
| 2024 | 26 |
| 2025 | 82 |
| 2026 | 100 |
2017: 2; 2018: 12; 2019: 6; 2020: 13; 2021: 18; 2022: 30; 2023: 28; 2024: 26; 2025: 82; 2026: 100
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 248 complaint narratives. Braking behavior appears in 21 complaint narratives. Electrical and battery issues appears in 18 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11020731 · 2017-08-31 (August 31, 2017)
DRIVER DOOR LOCK DOES NOT CONSISTANTLY UNLOCK WHEN CLOSING THE TRUNK OR USING THE WIRELESS REMOTE. LEFT STORE PUSHED UNLOCK AND ALL LOCKS UNLOCKED EXCEPT FOR DRIVERS DOOR HAS HAPPENED 12 TIMES SINCE MAY 31 2017 TOYOTA DIAGNOSED BUT CANT FIND THE ISSUE DUE TO INTERMITTENT TIMES HAVE 7 PEOPLE THAT CAN VERIFY THIS HAS HAPPENED. CAR WAS STATIONARY AND ON PARKING AREAS AND DRIVEWAYS
Owner-reported narrative. 100 miles reported. Look up ODI 11020731 at NHTSA ↗
Owner report 11031361 · 2017-10-02 (October 2, 2017)
DRIVERS SIDE DOOR ELECTRICALLY INTERMITANTLY WILL NOT UNLOCK USING ELECTRIC KEY. THIS HAS OCCURRED 14 TIMES SINCE MAY 31 2017 WHEN CAR WAS BOUGHT AND I HAVE A VIDEO THAT WAS SENT TO TOYOTA I ALSO HAVE WITNESSES AND HAVE HAD 3 VISITS TO THE DEALER AND TOYOTA WILL NOT REPLACE THE CAR OR PARTS BECAUSE THEY SAY IT WONT FAIL FOR THEM. THIS CAR ALSO HAS JUST GOTTEN 3 RECALLS FOR OTHER ITEMS AND I AM CONCERNED ABOUT THIS. I NEED ANY HELP THAT I CAN GET AS THIS IS ELECTRICAL IF THERE IS A SHORT THEN THE CAR COULD GET ON FIRE. THE CAR WAS PARKED IN VAR…
Owner-reported narrative. 100 miles reported. Look up ODI 11031361 at NHTSA ↗
Owner report 11074408 · 2018-02-23 (February 23, 2018)
THE VEHICLE WILL NOT START. THE FOLLOWING ERROR MESSAGES APPEAR SIMULTANEOUSLY WHEN TRYING TO START THE VEHICLE "BRAKE OVERRIDE MALFUNCTION. VISIT YOUR DEALER", DRIVE-START CONTROL MALFUNCTION.VISIT YOUR DEALER", "ENGINE OIL PRESSURE LOW", "ENGINE COOLANT TEMPERATURE HIGH. STOP IN A SAFE PLACE. SEE OWNER'S MANUAL". THE VEHICLE HAS LESS THAN 5100 MILES. THE VEHICLE WAS PARKED FOR MORE THAN 2 HOURS (AFTER A 35 MILES DRIVE) IN MY DRIVEWAY IN SOUTHERN CALIFORNIA. TEMPERATURES WERE IN THE HIGH 40'S/LOW 50'S.
Owner-reported narrative. 5,096 miles reported. Look up ODI 11074408 at NHTSA ↗
Owner report 11074752 · 2018-02-21 (February 21, 2018)
2018 TOYOTA CHR XLE. CONSUMER WRITES IN REGARDS TO FUEL RANGE INACCURACY. *LD THE CONSUMER STATED THE FUEL RANGE WAS OFF BY 150 MILES. THE MANUFACTURER WAS NOTIFIED, BUT ADVISED THE VEHICLE WAS OPERATING AS DESIGNED. *JS
Owner-reported narrative. Look up ODI 11074752 at NHTSA ↗
Owner report 11078266 · 2018-03-09 (March 9, 2018)
WHEN HOLD FUNCTION IS ACTIVE IN VEHICLE IF PROGRESSIVELY SLOWING DOWN WHEN YOU ARE NEARING A FULL HALT THE CAR MAKES WEIRD SCREECHING AND CLANKING SOUND AND BRINGS CAR TO A SUDDEN ABRUPT STOP. IF YOU GET TO A FULL STOP BY DECELERATING PRETTY QUICKLY THIS WILL NOT HAPPEN, BUT IF YOU DECELERATE SLOWLY IT WILL HAPPEN EVERY TIME.
Owner-reported narrative. 10,000 miles reported. Look up ODI 11078266 at NHTSA ↗
Owner report 11078427 · 2018-03-09 (March 9, 2018)
I JUST PURCHASED THE NEW 2018 CHR. DRIVING HOME AND CAR ENGINE HAD A BURNING ODOR WITH EXHAUST FUMES, AND THE ENGINE SHIMMIED. I PULLED OVER AS I THOUGHT THE TIRE WAS FLAT. I WENT HOME AND GOT MY SON. HE CHECKED THE ENGINE AND IT WAS OVER HEATED. I HAD ONLY DRIVEN THE NEW CAR 60 MILES IN 2 WEEKS. WE DROVE TO TOYOTA AND ALL I COULD SMELL WAS A CARBON MONOXIDE ODOR IN THE CAR WITH EXHAUST FUMES. I FELT LIKE I WAS GOING TO PASS OUT. THE CAR IS WITH TOYOTA FOR THE WEEKEND. I AM FILING THIS REPORT, IN CASE OTHER CAR OWNERS OF CHR HAVE THE SAME PR…
Owner-reported narrative. 120 miles reported. Look up ODI 11078427 at NHTSA ↗
Owner report 11078467 · 2018-03-10 (March 10, 2018)
I PURCHASED THIS CAR ON MARCH 9TH, 2018 AT 8:00 PM AT HERITAGE TOYOTA CATONSVILLE) AND DROVE TO WORK NEXT DAY (MARCH 10TH, 2018). WHILE DRIVING TO WORK ON THE HIGHWAY ROUTE 100, THE CAR SUDDENLY AND COMPLETELY STOPPED / DEAD IN THE MIDDLE OF HIGHWAY AND I ALMOST GOT HIT BY ANOTHER CAR BEHIND ME. I CALLED THE DEALER (HERITAGE TOYOTA CATONSVILLE WHERE I PURCHASED THIS VEHICLE) TO GET THE CAR BACK AND ASKED THEM TO EXCHANGE ANOTHER ONE BUT THEY REFUSED. I'M REALLY CONCERNED ABOUT SAFETY FOR MY LIVE WHEN I HAVE TO DRIVE THIS CAR ON THE HIGHWAY TO W…
Owner-reported narrative. 57 miles reported. Look up ODI 11078467 at NHTSA ↗
Owner report 11109623 · 2018-07-05 (July 5, 2018)
TAKATA RECALL THERE WAS A RECALL ON THE VEHICLE AND WE HAVE CALLED OUR DEALERSHIP TO ASK TO SCHEDULE A DATE WHERE WE CAN TAKE IN THE CAR TO HAVE THE PROBLEM FIXED. WE HAVE CALLED THE DEALERSHIP 3 TIMES NOW AND EVERY SINGLE TIME, WE WERE TOLD THAT THE REPAIR WOULD NOT YET BE CHECKED AT. WE HAVE EVEN CONTACTED THEIR HEADQUARTERS ONCE AND WERE SENT TO VOICEMAIL. TOYOTA HAS DONE A TERRIBLE JOB AT ADDRESSING THIS PROBLEM AND WE ARE EXTREMELY ANGERED BY THEIR INCOMPETENT WORK AND DISREGARD OF CONSUMERS (ESPECIALLY AFTER THE PURCHASE OF THE VEHICLE). …
Owner-reported narrative. 10,000 miles reported. Look up ODI 11109623 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V717000 · Parking Brake
Reported: 2017-11-15 (November 15, 2017)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota CH-R vehicles. The electronic parking brake (EPB) may not operate properly, possibly causing the parking brake not to disengage after it is applied or prevent it from being applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard FMVSS number 135, "Light Vehicle Brake Systems."
Consequence: If the EPB cannot be applied, there is an increased risk of a vehicle rollaway if the vehicle is parked on a hill without being placed into "Park."
Remedy: Toyota has notified owners, and dealers will update the programming of the skid control ECU as necessary, free of charge. The recall began on November 30, 2017. Owners may contact Toyota at 1-800-331-4331. Toyota's number for this recall is H0W.
NHTSA campaign record ↗