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U.S. public vehicle records

2013 Toyota AVALON: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

137 owner complaints analyzed

4 distinct recall campaigns

17,522 mi median reported failure mileage

Scope: 2013 model year. Data snapshot: . 82 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 22 of 137 complaints (16.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior2014.6%
Electrical and battery issues139.5%
Transmission and shifting42.9%
Steering behavior32.2%
Engine operation21.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other
22
Vehicle Speed Control
22
Visibility/Wiper
21
Air Bags
14
Electrical System
14
Structure
13
Service Brakes
12
Structure:Body
12
Component breakdown data
CategoryCount
Unknown Or Other22
Vehicle Speed Control22
Visibility/Wiper21
Air Bags14
Electrical System14
Structure13
Service Brakes12
Structure:Body12

Unknown Or Other: 22; Vehicle Speed Control: 22; Visibility/Wiper: 21; Air Bags: 14; Electrical System: 14; Structure: 13; Service Brakes: 12; Structure:Body: 12

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
48
25,000 to 49,999
11
50,000 to 74,999
7
75,000 to 99,999
12
100,000 to 149,999
3
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,00048
25,000 to 49,99911
50,000 to 74,9997
75,000 to 99,99912
100,000 to 149,9993
150,000 and above1

Under 25,000: 48; 25,000 to 49,999: 11; 50,000 to 74,999: 7; 75,000 to 99,999: 12; 100,000 to 149,999: 3; 150,000 and above: 1

Under 25,000 miles has the most reports with usable mileage (48). 55 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2013
30
2014
18
2015
10
2016
20
2017
9
2018
3
2019
11
2020
14
2021
2
2022
4
2023
6
2024
6
2025
2
2026
2
Complaints over time data
CategoryCount
201330
201418
201510
201620
20179
20183
201911
202014
20212
20224
20236
20246
20252
20262

2013: 30; 2014: 18; 2015: 10; 2016: 20; 2017: 9; 2018: 3; 2019: 11; 2020: 14; 2021: 2; 2022: 4; 2023: 6; 2024: 6; 2025: 2; 2026: 2

Pattern summary

Unknown Or Other leads the component reports. Braking behavior appears in 20 complaint narratives. Electrical and battery issues appears in 13 complaint narratives. Transmission and shifting appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10505067 · 2013-03-22 (March 22, 2013)

IN THE 2013 TOYOTA AVALON, DRIVER VISIBILITY IS DANGEROUSLY DISTORTED WHEN LOOKING THROUGH THE REAR VIEW MIRROR AT APPROACHING CARS (ESPECIALLY AT NIGHT), DUE TO A DEFECT IN THE NEW 2013 ENGINEERING DESIGN OF THE REAR GLASS MATERIAL, REAR GLASS CONTOUR AND ANGLE, TINTING, AND DEFROST STRIPS. ALL LIGHTS (ESPECIALLY VEHICLE HEADLIGHTS, STREET LIGHTS, TRAFFIC LIGHTS, ETC.) OBSERVED THROUGH THE REAR GLASS HAVE LONG, BRIGHT, VERTICAL LINES RADIATING AT THE TOP AND BOTTOM FROM THE MAIN LIGHT SOURCE VIEWED THROUGH THE REAR VIEW MIRROR. THESE VERT…

Owner-reported narrative. Look up ODI 10505067 at NHTSA ↗

Owner report 10507126 · 2013-04-04 (April 4, 2013)

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE SURGED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIANS WERE UNABLE TO DIAGNOSED THE FAILURE AND STATED THAT THE VEHICLE WAS PERFORMING UP TO SPECIFICATIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE AN ENGINEER TEST DROVE THE VEHICLE AND AGREED THAT THE VEHICLE WAS PERFORMING UP TO SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WA…

Owner-reported narrative. 300 miles reported. Look up ODI 10507126 at NHTSA ↗

Owner report 10511443 · 2013-05-10 (May 10, 2013)

2013 AVALON TOURING ON APRIL 2013 EXPERIENCE WITH THIS CAR HASN'T BEEN VERY GOOD CONSIDERING THAT IT IS A NEW CAR. THERE WAS AN ISSUE WITH THE LEATHER ON THE BACK SEAT BUCKLING AND A STAIN THAT WAS ON THE HEADLINER IN THE DRIVER'S SIDE REAR AREA BECAUSE OF A WATER LEAK FROM THE ROOF. IT WAS TAKEN TO CLINT'S AUTO TRIM TO CORRECT THE LEATHER. HE FELT IT WAS A WATER STAIN THAT WAS THE RESULT OF WATER LEAKING FROM AN AREA ON THE ROOF THAT WASN'T SEALED CORRECTLY. BASED ON WHAT WE HEARD FROM CLINT'S AUTO TRIM, WE TESTED THE CAR BY PLACING WATER ON T…

Owner-reported narrative. Look up ODI 10511443 at NHTSA ↗

Owner report 10514871 · 2013-06-03 (June 3, 2013)

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT STATED THAT THE SUN REFLECTION FROM THE CHROME ON THE DASHBOARD AND ARM REST DISTORTED HIS VISION WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 15. UPDATED 07/16/13*LJ

Owner-reported narrative. 15 miles reported. Look up ODI 10514871 at NHTSA ↗

Owner report 10515182 · 2013-06-05 (June 5, 2013)

WHILE DRIVING FROM KNOXVILLE TN TO ATLANTA GA, ON A DOWNGRADE JUST OUTSIDE OF CHATTANOOGA ON INTERSTATE 75 I WENT TO USE THE BRAKE PEDAL. IT DEPRESSED ALL THE WAY TO THE FLOOR AND DID NOT COME BACK. I HAD NO BRAKES WHATSOEVER AND ONLY BY THE GRACE OF GOD WAS I ABLE TO SAFELY MAKE IT OVER TO THE EMERGENCY LANE, WHICH WAS CLEAR, AND WAIT UNTIL I GOT TO THE BOTTOM OF THE GRADE FOR THE VEHICLE TO COAST TO A STOP ON IT'S OWN. I HAD TO USE THE GRASS AND GRAVEL JUST OFF THE EMERGENCY LANE TO HELP BRING THE VEHICLE TO A STOP. I HAD VEHICLE TOWED BACK …

Owner-reported narrative. 2,500 miles reported. Look up ODI 10515182 at NHTSA ↗

Owner report 10519566 · 2013-06-12 (June 12, 2013)

DESIGN FLAW CHROME STRIP ON DASH CAUSES GLARE FROM SUN WHICH IS BLINDING WHEN DRIVING IN SUN AND POSSIBLY CAUSING DAMAGE TO RETINA. ESP BAD FOR SENIOR DRIVERS WHO HAS CATARACTS --[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Owner-reported narrative. Look up ODI 10519566 at NHTSA ↗

Owner report 10520140 · 2013-06-17 (June 17, 2013)

I DROVE TO BALTIMORE, MD FROM CHERRY HILL, NJ ON 06/16/2013 AT SPEEDS VARYING FROM 45MPH - 75MPH. THE MOMENT I GOT ON TO NJ TURNPIKE, THE WIND AND ROAD NOISE WERE LOUD INSIDE THE CABIN. THE ENTIRE TIME IT SEEMED THE WINDOWS OF THE CAR WERE OPEN EVEN THOUGH THE A/C WAS ON SLOW, WINDOWS AND SUNROOF WERE CLOSED. (I HAVE TWO OLDER CARS I.E. HYUNDAI ELANTRA 2002 AND HONDA ACCORD 2005 WHICH HAVE LESS CABIN NOISE WHEN WINDOWS ARE CLOSED). CONSIDERING, THIS IS A BRAND NEW CAR, HIGH END AND IS SUPPOSED TO BE VERY QUITE, I FIND IT A BIG SAFETY RISK AS TH…

Owner-reported narrative. 450 miles reported. Look up ODI 10520140 at NHTSA ↗

Owner report 10520310 · 2013-06-20 (June 20, 2013)

2013 TOYOTA AVALON HYBRID. CONSUMER WRITES IN REGARDS TO VEHICLE INACCURATE SPEEDOMETER. *SMD AN INSPECTION REVEALED THE SPEEDOMETER WAS 2-3 MPH FAST. ACCORDING TO TOYOTA, THAT WAS ACCEPTABLE.

Owner-reported narrative. Look up ODI 10520310 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

13V442000 · Equipment:Appliance:Air Conditioner | Air Bags | Electrical System

Reported: 2013-10-17 (October 17, 2013)

Toyota is recalling certain model year 2012-2013 Avalon, Avalon HV, Venza, Camry, and Camry HV vehicles. In the affected vehicles, the drain hose for the air conditioning condenser may become clogged causing water to accumulate at the bottom of the air conditioning condenser unit housing. The accumulated water may then leak through a seam in the housing onto the air bag control module potentially resulting in a short circuit of the module.

Consequence: A short circuit may cause the air bags to become disabled or inadvertently deploy. An inadvertent airbag deployment can increase the risk of injury or the possibility of a crash. An inoperative airbag can increase the risk of injury in a severe crash. The power steering assist could also become inoperable resulting in increased steering effort and can increase the risk of a crash at low speeds.

Remedy: Toyota will notify owners, and dealers will seal the air conditioning condenser unit housing and install a protective cover on the airbag control module, free of charge. The recall began on February 5, 2014. Owners may contact Toyota at 1-800-331-4331.

NHTSA campaign record ↗
13V505000 · Visibility:Windshield Wiper/Washer:Switch/Wiring

Reported: 2013-10-17 (October 17, 2013)

Toyota Motor Engineering & manufacturing North America, Inc. (Toyota) is recalling certain model year 2013-2014 Camry and Camry HV, model year 2013 Avalon and Avalon HV and model year 2014 Corolla vehicles. In the affected vehicles, the windshield wiper switch assembly may short circuit. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard, No. 104, "Windshield Wiping and Washing Systems."

Consequence: A short circuit could cause inoperative windshield wipers, reducing driver visibility and increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the wiper switch assembly, free of charge. The recall began on November 8, 2013. Owners may contact Toyota at 1-800-331-4331.

NHTSA campaign record ↗
15V728000 · Forward Collision Avoidance: Crash Imminent Braking

Reported: 2015-11-03 (November 3, 2015)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.

Consequence: A vehicle that unexpectedly brakes increases the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.

NHTSA campaign record ↗
20V024000 · Air Bags: Air Bag/Restraint Control Module

Reported: 2020-01-17 (January 17, 2020)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.

Consequence: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.

Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.

NHTSA campaign record ↗