2015 Toyota AVALON HYBRID: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
12 owner complaints analyzed
2 distinct recall campaigns
19,000 mi median reported failure mileage
Scope: 2015 model year. Data snapshot: . 7 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 5 of 12 complaints (41.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 3 | 25.0% |
| Electrical and battery issues | 1 | 8.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 5 |
| Electrical System | 3 |
| Electronic Stability Control (Esc) | 2 |
| Engine | 2 |
| Vehicle Speed Control | 2 |
| Air Bags | 1 |
| Exterior Lighting | 1 |
| Forward Collision Avoidance | 1 |
Service Brakes: 5; Electrical System: 3; Electronic Stability Control (Esc): 2; Engine: 2; Vehicle Speed Control: 2; Air Bags: 1; Exterior Lighting: 1; Forward Collision Avoidance: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 5 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 6 |
| 2018 | 3 |
| 2019 | 2 |
| 2021 | 1 |
2016: 6; 2018: 3; 2019: 2; 2021: 1
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 3 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10823836 · 2016-02-02 (February 2, 2016)
MY NAME IS [XXX] AND I AM A DISABLED VETERAN. ON MAY 25, 2015 I WAS IN A SEVERE ACCIDENT AND NOW I AM 100% DISABLED. AFTER THE ACCIDENT I WANTED A VEHICLE WITH EVERY SAFETY OPTION POSSIBLE BECAUSE I HAVE PTSD ABOUT DRIVING. I BOUGHT A 2015 TOYOTA AVALON HYBRID LIMITED THAT HAD PRE-COLLISION SYSTEM (PCS) THAT HELPS PREVENT ACCIDENTS. IN DECEMBER I RECEIVED A RECALL FOR THE PCS SYSTEM THAT WAS DATED 11/03/2015 TELLING THE PCS HAD FLAWS AND I HAD TO TURN OFF THE SYSTEM. I WAS NOT HAPPY BECAUSE THAT WAS THE MAIN REASON I BOUGHT THE CAR BECAUSE…
Owner-reported narrative. Look up ODI 10823836 at NHTSA ↗
Owner report 10837093 · 2016-02-19 (February 19, 2016)
PCS RECALL. THE DEALER DISCONNECTED THIS SAFETY SYSTEM THE BEGINNING OF JANUARY AND WITH NUMEROUS INQUIRIES I HAVE RECEIVED NO FIX DATE. THIS IS A NEW CAR AND ONE OF MY REASONS FOR BUYING WAS THE PCS SAFETY SYSTEM AND THEY CAN'T FIX IT. I ASKED TO BE GIVEN A CAR WITH THIS SYSTEM TO DRIVE UNTIL THEY COME UP WITH A FIX BUT TOYOTA REFUSES TO HELP ME IN ANY WAY. I PAYED A LOT OF MONEY FOR A CAR WITH THIS SAFETY SYSTEM BUT HAD IT TAKE AWAY WITH NO FIX TIME. TWO MONTHS WAIT IS A REASONABLE WAIT TIME AND SOMETHING SHOULD BE DONE. THE 2016 MODELS A…
Owner-reported narrative. 4,800 miles reported. Look up ODI 10837093 at NHTSA ↗
Owner report 10854792 · 2016-04-11 (April 11, 2016)
TL* THE CONTACT OWNED A 2015 TOYOTA AVALON HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE WAS INVOLVED IN A COLLISION WITH ANOTHER THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS BROADSIDED BY A PICKUP; HOWEVER, THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, RIBS AND SHOULDER REQUIRING MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WA…
Owner-reported narrative. 5,000 miles reported. Look up ODI 10854792 at NHTSA ↗
Owner report 10855337 · 2016-04-13 (April 13, 2016)
MY AVALON HYBRID WAS "RECALLED" OVER 6 MONTHS AGO FOR THE TOYOTA SAFETY SENSE PACKAGE. CONSUMER REPORTS SAYS THIS IS A VERY IMPORTANT SAFETY FEATURE SO I PURCHASED THE SAFEST POSSIBLE CAR. BUT, THE CAR STILL LACKS THIS FEATURE. WHEN WILL I GET THIS SAFETY FEATURE INSTALLED?
Owner-reported narrative. Look up ODI 10855337 at NHTSA ↗
Owner report 10864032 · 2016-05-09 (May 9, 2016)
PRE-COLLISION RADAR SYSTEM (SAFETY RECALL)THE VEHICLES, UNDER CERTAIN SITUATIONS, THE PCS (PRE-COLLISION SYSTEM) COULD INTERPRET A STEEL JOINT OR PLATE IN THE ROADWAY AS AN OBJECT THAT TRIGGERS PCS ACTIVATION. IF THIS OCCURS, THE PCS WARNING BUZZER SOUNDS AND THE SYSTEM WILL APPLY THE SERVICE BRAKE AUTOMATICALLY. UNEXPECTED BRAKING COULD INCREASE THE RISK OF A CRASH OR VERY DANGEROUS SITUATIONS.
Owner-reported narrative. 19,000 miles reported. Look up ODI 10864032 at NHTSA ↗
Owner report 10898291 · 2016-08-24 (August 24, 2016)
NOTHING HAPPENED. CAR WORKS FINE. GOT THIS RECALL LAST NOVEMBER 2015 FROM TOYOTA AND HAVE NOT HEARD FROM THEM SINCE. NHTSA RECALL NUMBER: 15V728. ALMOST A YEAR LATER AND I'M STILL WAITING.
Owner-reported narrative. Look up ODI 10898291 at NHTSA ↗
Owner report 11062563 · 2018-01-13 (January 13, 2018)
TIME TO TIME EVERYTHING ON THE DASHBOARD OF MY CAR SHUTDOWN (LIGHTS, NAVIGATION, STEREO SYSTEM E.T.C. ALL ELECTRONIC DEVICES, IT MOSTLY HAPPENS WHEN I DRIVE, ALSO THE DASHBOARD MAKES A NOISE WHICH SOUNDS LIKE A CLICK. ABOUT AN YEAR AGO I GOT A RECALL FOR BUT WHEN I BROUGHT MY CAR TO THE TOYOTA OF NOHO THEY TOLD ME THAT THEY DIDN'T FIND ANY PROBLEM, SO NOTHING HAS BEEN REPLACED AND I STILL HAVE BOTH PROBLEMS WHICH HARD TO FIND OUT BY DRIVING COUPLES OF MILES, HOW A TECHNICIAN EXPLAINED TO ME. SO PLEASE REQUEST A REPLACEMENT OR FIX THEM, BECAUSE…
Owner-reported narrative. 28,000 miles reported. Look up ODI 11062563 at NHTSA ↗
Owner report 11089004 · 2018-04-19 (April 19, 2018)
TL* THE CONTACT OWNS A 2015 TOYOTA AVALON HYBRID. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL MALFUNCTION IN THE VEHICLE, WHICH SHORTED OUT THE DISPLAY PANEL WITHOUT WARNING. THE DEALER (DON MCGILL TOYOTA, 11800 KATY FWY HOUSTON, TX 77079, [phone removed]) WAS NOTIFIED AND AN APPOINTMENT WAS SCHEDULED TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND HAD NOT ISSUED A RECALL CAMPAIGN. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Owner-reported narrative. Look up ODI 11089004 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
15V728000 · Forward Collision Avoidance: Crash Imminent Braking
Reported: 2015-11-03 (November 3, 2015)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.
Consequence: A vehicle that unexpectedly brakes increases the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.
NHTSA campaign record ↗20V024000 · Air Bags: Air Bag/Restraint Control Module
Reported: 2020-01-17 (January 17, 2020)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
Consequence: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
NHTSA campaign record ↗