Toyota AVALON HYBRID problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
63 owner complaints analyzed
10 distinct recall campaigns
22,000 mi median reported failure mileage
Scope: 2013 to 2021 model years. Data snapshot: . 41 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 10 of 63 complaints (15.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 8 | 12.7% |
| Transmission and shifting | 3 | 4.8% |
| Steering behavior | 3 | 4.8% |
| Electrical and battery issues | 2 | 3.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 10 |
| Unknown Or Other | 10 |
| Forward Collision Avoidance | 8 |
| Vehicle Speed Control | 8 |
| Electrical System | 6 |
| Service Brakes | 6 |
| Engine | 5 |
| Seats | 4 |
Air Bags: 10; Unknown Or Other: 10; Forward Collision Avoidance: 8; Vehicle Speed Control: 8; Electrical System: 6; Service Brakes: 6; Engine: 5; Seats: 4
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 21 |
| 25,000 to 49,999 | 15 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 21; 25,000 to 49,999: 15; 50,000 to 74,999: 3; 75,000 to 99,999: 2; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (21). 22 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2013 | 1 |
| 2014 | 10 |
| 2015 | 9 |
| 2016 | 20 |
| 2017 | 3 |
| 2018 | 5 |
| 2019 | 5 |
| 2021 | 3 |
| 2022 | 1 |
| 2024 | 5 |
| 2025 | 1 |
2013: 1; 2014: 10; 2015: 9; 2016: 20; 2017: 3; 2018: 5; 2019: 5; 2021: 3; 2022: 1; 2024: 5; 2025: 1
Pattern summary
Air Bags leads the component reports. Braking behavior appears in 8 complaint narratives. Transmission and shifting appears in 3 complaint narratives. Steering behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10548576 · 2013-10-20 (October 20, 2013)
DRIVING ON STRAIGHT LEVEL INTERSTATE WITH LASER CRUISE SET AT 65 MPH AND NO OTHER CARS OR OBSTACLES PRESENT, CAR SUDDENLY BRAKED TWO TIMES (ABOUT 20 MINUTES APART). THE SAME THING OCCURRED ABOUT 7 DAYS LATER ON COMPARABLE ROAD IN LIGHT RAIN. IN THIS LATER SITUATION, WIPERS SUDDENLY WENT ON HIGH SPEED, FOR 5 SECONDS AND CAR BRAKED TWICE IN SPAN OF ABOUT 5 MINUTES. THE SECOND TIME THIS OCCURRED, THE MASTER WARNING LIGHT CAME ON FOR ABOUT 30 SECONDS. WE TOOK IT TO TOYOTA DEALER THE NEXT MORNING IN RAPID CITY, SD, WHO SAID HE COULD NOT WO…
Owner-reported narrative. 400 miles reported. Look up ODI 10548576 at NHTSA ↗
Owner report 10926001 · 2016-11-14 (November 14, 2016)
AVALON RECALL NO 15V728. HAD THE RECALL "REMEDY" PERFORMED ON MY CAR 09/07/16 (WAS HAVING NO ISSUE WITH MY CAR BEFORE THE RECALL) AND NOW THE PCS WARNING BUZZES AND LIGHTS UP, AND THE RED BRAKE! MESSAGE LIGHTS UP EVERY TIME I DRIVE THE VEHICLE! CONTACTED TOYOTA CORPORATE OFC (CASE #1609142106 & #1611100472) TO REPORT THE ISSUE HAS NOT BEEN RESOLVED, AND EXPRESS MY FEAR THAT THE SYSTEM WILL NOW NOT WORK WHEN IT IS SUPPOSED TO, BUT THE "CASE MGR" (CORY CARTER) STATED "THERE IS NOTHING ELSE THEY CAN DO FOR ME", AND ADVISED ME TO "SEEK OUTSIDE ASSI…
Owner-reported narrative. Look up ODI 10926001 at NHTSA ↗
Owner report 10817181 · 2015-12-31 (December 31, 2015)
I WAS PARKING HEAD-IN TO PARKING SPOT. AS I REACHED THE FINAL SPOT, AND WAS SHIFTING GEAR TO P (PARKING), THE CAR TOOK OFF LIKE A "ROCKET" AND JUMPED THE CURB. THIS CAUSED DAMAGE TO THE CAR PARKED IN THE NEXT PARKING SPOT AND MY CAR. THE OTHER CAR HAD TO BE TOWED. I WAS ABLE TO STILL DRIVE MY CAR. THIS HAPPENED AT AN OFFICE BUILDING OUTDOOR PARKING LOT. PEOPLE STANDING OUTSIDE THE BUILDING (FOR SMOKING OR OTHERWISE) WITNESSED IT ALL. THEY ALSO INDICATED THAT THE CAR WENT LIKE A ROCKET AND THEY HAVE NEVER SEEN ANYTHING LIKE THIS.
Owner-reported narrative. 27,700 miles reported. Look up ODI 10817181 at NHTSA ↗
Owner report 10925189 · 2016-11-09 (November 9, 2016)
WHILE THE VEHICLE IS COASTING AT A STEADY SPEED ON A STRAIGHT ROAD (~30-40 MPH), A SLIGHT ROARING NOISE CAN BE HEARD FROM THE ENGINE BAY WHILE SITTING IN THE PASSENGER COMPARTMENT. THE DEALER, NORTHSIDE TOYOTA OF CHICAGO, INSPECTED THIS VEHICLE ON FRIDAY, NOVEMBER 4, 2016, AND DETERMINED THAT THE TRANSMISSION IS FAILING AND WILL NEED TO BE COMPLETELY REPLACED. HOWEVER, THEY CLAIM THAT, DUE TO A "COLLISION IMPACT" (A VEHICLE WHICH SCRAPED THE PASSENGER SIDE OF THE FRONT BUMPER AND WHICH MIRACULOUSLY DID NOT IMPACT EITHER THE ENGINE OR THE BODY F…
Owner-reported narrative. 16,000 miles reported. Look up ODI 10925189 at NHTSA ↗
Owner report 10573606 · 2014-03-19 (March 19, 2014)
ON SUNDAY, MARCH 16, 2014, AT APPROXIMATELY 12:50PM, NORTHBOUND TRAFFIC ON LAKE SHORE DRIVE WAS BROUGHT TO A HALT BY FOUR POLICE VEHICLES THAT SPREAD ACROSS THE FOUR NORTHBOUND LANES. THE POLICE VEHICLES WERE PARKED, ONE IN EACH LANE. THE OFFICERS HAD CREATED A ROAD BLOCK. MY CAR WAS IN THE FAR EAST LANE IMMEDIATELY BEHIND A PARKED POLICE VEHICLE. I PLACED MY VEHICLE IN PARK, BUT KEPT THE ENGINE RUNNING. MINUTES LATER, A BLACK CHRYSLER SEDAN DRIVING AT A HIGH SPEED (ESTIMATED AT 55-100MPH PER POLICE REPORTS) WAS BEING PURSUED BY THE POLICE…
Owner-reported narrative. 10,000 miles reported. Look up ODI 10573606 at NHTSA ↗
Owner report 10704587 · 2015-04-09 (April 9, 2015)
WHEN APPLYING FOOT ON ACCELERATOR VEHICLE DELAYS MOVEMENT AND HESITATION ENGINE MAKES RATTLING NOISE HIT BUMPS AND POTHOLES EVEN HIGHWAY JOINT VERY ROUGHLY ,VERY POOR STEERING CONTROL FEELS UNSAFE. *TR
Owner-reported narrative. 5,700 miles reported. Look up ODI 10704587 at NHTSA ↗
Owner report 11252055 · 2019-08-28 (August 28, 2019)
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON HYBRID. WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE PASSENGER SIDE OF THE VEHICLE AND THE CONTACT NOTICED THAT THE PASSENGER SIDE EXTERIOR MIRROR HAD SHATTERED. THE MIRROR WAS NOT STRUCK BY ANY FOREIGN OBJECTS. THE VEHICLE WAS TAKEN TO JOHN O'NEIL JOHNSON TOYOTA (LOCATED AT 2900 MS-39, MERIDIAN, MS 39301, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE MIRROR AND WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE …
Owner-reported narrative. 43,000 miles reported. Look up ODI 11252055 at NHTSA ↗
Owner report 11089004 · 2018-04-19 (April 19, 2018)
TL* THE CONTACT OWNS A 2015 TOYOTA AVALON HYBRID. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL MALFUNCTION IN THE VEHICLE, WHICH SHORTED OUT THE DISPLAY PANEL WITHOUT WARNING. THE DEALER (DON MCGILL TOYOTA, 11800 KATY FWY HOUSTON, TX 77079, [phone removed]) WAS NOTIFIED AND AN APPOINTMENT WAS SCHEDULED TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND HAD NOT ISSUED A RECALL CAMPAIGN. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Owner-reported narrative. Look up ODI 11089004 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2013 | 3 |
| 2014 | 2 |
| 2015 | 2 |
| 2016 | 2 |
| 2017 | 1 |
| 2018 | 1 |
| 2019 | 3 |
| 2020 | 3 |
| 2021 | 1 |
2013: 3; 2014: 2; 2015: 2; 2016: 2; 2017: 1; 2018: 1; 2019: 3; 2020: 3; 2021: 1