2021 Thor Motor Coach SEQUENCE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
2 distinct recall campaigns
16,000 mi median reported failure mileage
Scope: 2021 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Seats is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Seats | 1 |
| Unknown Or Other | 1 |
Seats: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 1 |
| 2023 | 1 |
2020: 1; 2023: 1
Pattern summary
Seats leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11363961 · 2020-10-12 (October 12, 2020)
WHEN DRIVING THE VEHICLE AT HIGHWAY SPEED (I-90 ACROSS MONTANA AND DAKOTAS), THROUGH WINDY WEATHER, THE ROOF MOUNTED WINDOW WOULD POP OPEN AND BEGIN FLAPPING IN THE WIND. THE LATCHING MECHANISM GETS PULLED APART DURING THE WIND GUSTS ALLOWING THE WINDOW TO OPEN BY ITSELF. THIS IS DUE TO THE BAR HANDLE ON THE LATCH FLEXING ENOUGH TO POP OUT OF ITS TRACK ALLOWING THE LATCH MECHANISM TO RELEASE.
Owner-reported narrative. 16,000 miles reported. Look up ODI 11363961 at NHTSA ↗
Owner report 11532368 · 2023-07-14 (July 14, 2023)
Since purchase in April 2022, driver seat has side to side and up/down movement which is not part of the design, and appears to be unstable and potential safety hazard for driving. This movement does not occur in the similar swivel style passenger seat. Dealership stated seat issues would be repaired under warranty from Thor. Multiple repair attempts were made by authorized service provider (dealership) addressing other seat issues (not adjusting or rotating properly as designed), but excessive play in the seat still exists. Continued requests …
Owner-reported narrative. Look up ODI 11532368 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
20V424000 · Seat Belts: Rear/Other:Buckle Assembly | Seat Belts
Reported: 2020-07-22 (July 22, 2020)
Thor Motor Coach (TMC) is recalling certain 2020-2021 Sequence and Tellaro motorhomes. The dinette booth seat belts may be too short preventing them from being usable by some occupants. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Consequence: Inability to use the seat belt may increase the risk of injury in the event of a crash.
Remedy: TMC will notify owners, and dealers will replace the 18-inch seat belt tether with a 24-inch tether on both sides of the dinette booth, free of charge. This recall began September 16, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000198.
NHTSA campaign record ↗23V285000 · Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings
Reported: 2023-04-21 (April 21, 2023)
Thor Motor Coach (TMC) is recalling certain 2021-2023 Sequence, 2021-2024 Rize, Scope, Tellaro, 2023-2024 Dazzle, and Twist motorhomes, equipped with certain Cummins Onan QG 2800i generator sets. The fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.
Consequence: A gas leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect and replace the fuel hose and clamps, as necessary, free of charge. Owner notification letters were mailed May 22, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000294.
NHTSA campaign record ↗