2014 Thor Motor Coach OUTLAW: complaints, problems and recalls

TL* THE CONTACT OWNS A 2014 THOR DAMON (NA) OUTLAW RECREATIONAL VEHICLE. THE CONTACT STATED THAT THE RADIO SHORTED OUT, THE ELECTRIC SHADES WOULD NOT GO UP AND DOWN WITH THE CONTROL BUTTON, AND THE REAR PASSENGER SIDE DOOR FRAME WAS DETERIORATING ON THE OUTSIDE. IN ADDITION, THE FLOOR WAS SEPARATING TO THE POINT THAT THE CONTACT COULD SEE THROUGH THE FLOOR. THE MANUFACTURER REFERRED THE CONTACT TO AN AUTHORIZED DEALER. THE CONTACT HAD EXTENSIVE DOCUMENTATION PERTAINING TO THE ELECTRICAL REPAIRS. THE RADIO WAS REPLACED AND THE BARE WIRING WAS RE…

Owner-reported narrative. 300 miles reported. Look up ODI 10643576 at NHTSA ↗

WINDSHIELD IS FALLING OUT. MANUFACTURER IS NOT BEING RESPONSIVE TO A CRITICAL SAFETY ITEM THAT COULD CAUSE DEATH.

Owner-reported narrative. 20,000 miles reported. Look up ODI 10910035 at NHTSA ↗

MICHELIN 255/80R22.5 TIRES AT 10,399 MILES HAD A SIDE WALL BELT BREAK ON THE OUTSIDE REAR PASSENGER TIRE. WHILE SITTING ON THE SIDE OF I-75 FOR 4.5 HOURS NOTICED THAT STEER TIRES WERE SEVERELY WORN. AFTER CONTACTING MANY DIFFERENT MOBILE REPAIR COMPANIES, NO ONE COULD GET THE TIRE SIZE WE NEEDED. FINALLY FOUND ONE THAT WAS WILLING TO GO TO ANOTHER COMPANY AND BUY ONE, COME OUT TO US AND CHANGE THE TIRE FOR A COST OF $675.00 FOR THE TIRE ALONE PLUS ANOTHER $315.50 FOR CHANGING THE TIRE. THERE WERE NO TIRES AVAILABLE SO WE DROVE ANOTHER 842 MILES…

Owner-reported narrative. 10,399 miles reported. Look up ODI 10929824 at NHTSA ↗

I have the same issue in my 2014 Outlaw that was identified with the 2017 model year that was covered under the recall, "2017 THOR OUTLAW Recall - Campaign #21V845000". I had the external compartment outer door skin separate from the motorhome while driving.

Owner-reported narrative. Look up ODI 11731904 at NHTSA ↗

Reported: 2014-05-20 (May 20, 2014)

Thor Motor Coach (Thor) is recalling certain model year 2014-2015 Outlaw 29H motorcoaches manufactured January 13, 2014, through April 25, 2014. In the affected vehicles, the generator exhaust may be routed too close to the onboard propane storage tank without the necessary heat shielding. Additionally, the generator exhaust ends underneath a slide-out room.

Consequence: Due to the exhaust's proximity and the lack of heat shielding, the hot exhaust piping could heat the propane tank and cause it to expand and vent off any build up of pressure, increasing the risk of a fire. The exhaust exiting below a slide out room may cause carbon monoxide to enter the vehicle, increasing the risk of asphyxiation.

Remedy: Thor will notify owners, and dealers and replace the existing generator exhaust pipe with a new pipe that has a different routing, free of charge. The recall began on June 27, 2014. Owners may contact Thor customer service at 1-877-500-1020. Thor's recall number for this campaign is RC000089.

Reported: 2015-11-10 (November 10, 2015)

Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti, Four Winds Chateau, Four Winds Citation, Four Winds Four Winds, Four Winds Hurricane, Four Winds Siesta, Four Winds Windsport, 2009-2010 Four Winds Dorado, Four Winds Dutchmen, Four Winds Magellan, Four Winds Mandalay and 2009 Four Winds Fun Mover, and Four Winds Presidio motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.

Consequence: Unstable entry and exit steps increase the risk of injury.

Remedy: Thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on January 6, 2016. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000111.

Reported: 2017-03-13 (March 13, 2017)

Thor Motor Coach (TMC) is recalling certain 2014-2015 ACE, Hurricane, Challenger, Daybreak, Miramar, Outlaw, and Windsport motorhomes. These vehicles have windshield wiper systems that may have been improperly installed and secured, possibly causing the wipers to fail during use.

Consequence: Failure of the windshield wipers may impair the driver's visibility, increasing the risk of a crash.

Remedy: TMC has notified owners, and dealers will inspect and tighten the wiper arm securing nuts, free of charge. The recall began on May 5, 2017. Owners may contact TMC customer service at 1-877-855-2867.

Reported: 2017-09-07 (September 7, 2017)

Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.

Consequence: If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.

Remedy: TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000146. Note: Although some of the vehicles included in this recall have previously been remedied under recalls 17V-096 or 17V-162, the vehicles may need additional repairs under this campaign.

Reported: 2017-11-22 (November 22, 2017)

Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.