2014 Thor Motor Coach HURRICANE: complaints, problems and recalls

TL* THE CONTACT OWNS A 2014 THOR HURRICANE RV. THE CONTACT STATED THAT THE RV WAS EXHIBITING ELECTRICAL ISSUES AND CAUSING THE ENGINE TO LOSE POWER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE BUT REPLACED THE BATTERY. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,490 AND THE CURRENT MILEAGE WAS 2,240. THE VIN WAS NOT AVAILABLE.

Owner-reported narrative. 1,490 miles reported. Look up ODI 10606182 at NHTSA ↗

2014 FORD THOR HURRICANE E-450. CONSUMER WRITES IN REGARDS TO DEFECTIVE WINDSHIELD WIPERS AND SEEKS REIMBURSEMENT FOR REPAIRS. *LD *JS

Owner-reported narrative. Look up ODI 11005709 at NHTSA ↗

RECALL 17V-162. THIS RECALL ONLY TIGHTENS FASTENERS ON WIPER ASSY. IT DOES NO ADDITIONAL REPAIRS. MY WIPERS BLADES FELL APART WHILE DRIVING IN HEAVY RAIN ON INTERSTATE 90. DEALER WOULD ONLY REPLACE ENTIRE WIPER ASSEMBLY FOR $500+. THEY WOULD NOT REPLACE INDIVIDUAL PARTS OR SELL ME INDIVIDUAL PARTS. THERE WAS A BROKEN PART CALLED A CRANK ARM. I HAD THE BROKEN PART WELDED AND REASSEMBLED THE SYSTEM. THE WIPER TIMING STILL DOES NOT WORK RIGHT IN HEAVY RAIN AND WIND. THE RECALL IS WORTHLESS.

Owner-reported narrative. 17,000 miles reported. Look up ODI 11113678 at NHTSA ↗

See answers to questions below. This is not a unique issue and it has been reported by many other owners. The issue is caused by wind causing overtravel and binding in an improperly engineered wiper system on this model/era RV. I had to make sure to plan my drive home so that I didn't have to go through any weather. Video of the actual issue while it was happening is at https://photos.app.goo.gl/[VIN removed] Q. What component or system failed or malfunctioned, and is it available for inspection upon request? A. Windshield wipers. Yes it is st…

Owner-reported narrative. Look up ODI 11476949 at NHTSA ↗

Reported: 2013-04-25 (April 25, 2013)

Thor Motor Coach is recalling certain model year 2013-2014 Challenger, Four Winds 5000, Hurricane, Chateau, Chateau Sport, and Windsport; model year 2013 Palazzo and Four Winds Siesta and model year 2014 Majestic motorhomes manufactured February 13, 2013, through April 09, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.

Consequence: If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

Remedy: Thor Motor Coach will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began during May 2013. Owners may contact Thor at 1-877-855-2867 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.

Reported: 2015-11-10 (November 10, 2015)

Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti, Four Winds Chateau, Four Winds Citation, Four Winds Four Winds, Four Winds Hurricane, Four Winds Siesta, Four Winds Windsport, 2009-2010 Four Winds Dorado, Four Winds Dutchmen, Four Winds Magellan, Four Winds Mandalay and 2009 Four Winds Fun Mover, and Four Winds Presidio motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.

Consequence: Unstable entry and exit steps increase the risk of injury.

Remedy: Thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on January 6, 2016. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000111.

Reported: 2016-03-07 (March 7, 2016)

Thor Motor Coach (TMC) is recalling certain model year 2014-2016 Hurricane and Windsport motor homes manufactured January 30, 2013, to March 6, 2015. In the affected motor homes, the vehicle exhaust is located near a storage compartment where heat may build-up, causing the compartment to melt.

Consequence: Heat build-up in the vehicle storage compartment increases the risk of fire.

Remedy: TMC will notify owners, and dealers will install a heat shield to prevent heat build-up in the storage compartment. The recall began on April 20, 2016. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000112.

Reported: 2017-03-13 (March 13, 2017)

Thor Motor Coach (TMC) is recalling certain 2014-2015 ACE, Hurricane, Challenger, Daybreak, Miramar, Outlaw, and Windsport motorhomes. These vehicles have windshield wiper systems that may have been improperly installed and secured, possibly causing the wipers to fail during use.

Consequence: Failure of the windshield wipers may impair the driver's visibility, increasing the risk of a crash.

Remedy: TMC has notified owners, and dealers will inspect and tighten the wiper arm securing nuts, free of charge. The recall began on May 5, 2017. Owners may contact TMC customer service at 1-877-855-2867.

Reported: 2017-09-07 (September 7, 2017)

Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.

Consequence: If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.

Remedy: TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000146. Note: Although some of the vehicles included in this recall have previously been remedied under recalls 17V-096 or 17V-162, the vehicles may need additional repairs under this campaign.

Reported: 2017-11-22 (November 22, 2017)

Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.