2011 Thor Motor Coach HURRICANE: complaints, problems and recalls

A COUPLE OF CARDBOARD STORAGE BOXES WERE STORED IN AN EXTERIOR STORAGE COMPARTMENT OF OUR RV AND THE STORAGE LIGHT WAS NOT TURNED ON. ARRIVING AT OUR DESTINATION AN HOUR AND A HALF LATER I OPENED THE STORAGE COMPARTMENT TO FIND A HOLE BURNED IN THE STORAGE LIGHT LENS, A BURN MARK ON THE CARDBOARD STORAGE BOX AND THE LIGHT SWITCH COULD NOT BE MOVED TO TURN OFF THE LIGHT (APPEARED TO BE MELTED IN PLACE). I HAD TO REMOVE THE LENS AND BULB. *KB

Owner-reported narrative. 1,500 miles reported. Look up ODI 10429537 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 THOR HURRICANE RECREATIONAL VEHICLE. THE CONTACT STATED THAT THE AWNING MATERIAL WAS DEFECTIVE. THE AWNING FABRIC RIPPED AND THE SLIDE OUT RELEASED INDEPENDENTLY. THE DEALER REPLACED THE SLIDE OUT MECHANISM, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000. UPDATED 10/24/14*CN UPDATED 11/14/14*CN UPDATED 7/14/2015*JS UPDATED 8/11/2015*JS

Owner-reported narrative. 19,000 miles reported. Look up ODI 10631909 at NHTSA ↗

MY 2014 THOR HURRICAN LOSES WIPER FUNCTIONS WHEN WINDY. I WAS TRAVELING DOWN A MOUNTAIN SIDE ON I-15 OUTSIDE VICTORVILLE DURING A LIGHT/MODERATE RAIN STORM. THE WIND STARTED TO INCREASE WHICH CAUSED THE PASSENGER SIDE WIPER ARM TO GO BELOW THE WINDOW AND THE DRIVERS SIDE TO GO PAST ITS NORMAL STOP ON THE SIDE OF THE FRONT WINDSHIELD CAUSING THE WIPERS TO CEASE NORMAL OPERATION. I HAD NO WAY OF STOPPING SINCE I COULD NOT SEE TO THE SIDE OF THE ROAD. ONCE ON LEVEL GROUND I REPOSITIONED THE WIPERS AND EVERYTHING WORKED FINE TILL THE NEXT GUST …

Owner-reported narrative. Look up ODI 10944728 at NHTSA ↗

Reported: 2011-08-31 (August 31, 2011)

THOR MOTOR COACH (TMC) IS RECALLING CERTAIN MODEL YEAR 2011-2012 WINDSPORT AND HURRICANE MOTOR HOMES MANUFACTURED FROM SEPTEMBER 3, 2010, THROUGH AUGUST 18, 2011. ON THESE VEHICLES, THE EXHAUST SYSTEM IS CLOSE TO A VEHICLE STORAGE COMPARTMENT. HEAT CAN BUILD UP IN THIS AREA.

Consequence: HEAT BUILD UP COULD RESULT IN A FIRE, PROPERTY DAMAGE, PERSONAL INJURY OR DEATH.

Remedy: TMC WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL A HEAT SHIELD TO PROTECT THE STORAGE COMPARTMENT FROM THE HEAT GENERATED BY THE EXHAUST. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT TMC AT 1-877-855-2867.

Reported: 2013-06-25 (June 25, 2013)

Thor Motor Coach (Thor) is recalling certain model year 2006-2013 Windsport, model year 2006-2010 Magellan, model year 2007-2013 Hurricane, model year 2009-2013 Serrano and model year 2011-2013 A.C.E motorhomes. The motorhomes are equipped with an RV Custom Products Battery Control Center (BCC) which may experience a failure while the motorhome is in motion.

Consequence: If the BCC fails, all power may be lost to the motorhome chassis, including all lighting, making the vehicle very difficult to operate, increasing the risk of a crash.

Remedy: Thor will notify owners, and dealers will rewire the BCC free of charge. The recall began on July 30, 2013. Customers may contact Thor at 1-877-855-2867. Thor's recall campaign number is RC000077.

Reported: 2015-11-10 (November 10, 2015)

Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti, Four Winds Chateau, Four Winds Citation, Four Winds Four Winds, Four Winds Hurricane, Four Winds Siesta, Four Winds Windsport, 2009-2010 Four Winds Dorado, Four Winds Dutchmen, Four Winds Magellan, Four Winds Mandalay and 2009 Four Winds Fun Mover, and Four Winds Presidio motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.

Consequence: Unstable entry and exit steps increase the risk of injury.

Remedy: Thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on January 6, 2016. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000111.

Reported: 2017-08-31 (August 31, 2017)

Thor Motor Coach (TMC) is recalling certain 2010-2011 Hurricane, and 2011 Serrano and Windsport motorhomes. The affected vehicles are wired to be powered by a generator and are equipped with an Iota ITS-50R transfer switch that may fail when exposed to elevated electrical loads and used in higher temperatures.

Consequence: The transfer switch may overheat, increasing the risk of a fire.

Remedy: TMC will notify owners, and dealers will replace the Iota ITS-50R transfer switch with a transfer switch from another manufacturer, free of charge. The recall began on September 7, 2017. Owners may contact TMC customer service at 1-877-500-1020. Thor's number for this recall is RC000145.

Reported: 2017-11-22 (November 22, 2017)

Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.