2014 Thor Motor Coach ACE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
4 distinct recall campaigns
18,500 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Latches/Locks/Linkages:Doors:Latch is the most frequently named component, appearing in 1 of 3 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 33.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Latches/Locks/Linkages:Doors:Latch | 1 |
| Service Brakes | 1 |
| Structure:Body | 1 |
| Visibility/Wiper | 1 |
Latches/Locks/Linkages:Doors:Latch: 1; Service Brakes: 1; Structure:Body: 1; Visibility/Wiper: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 1 |
| 2018 | 2 |
2016: 1; 2018: 2
Pattern summary
Latches/Locks/Linkages:Doors:Latch leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10910798 · 2016-09-30 (September 30, 2016)
TL* THE CONTACT OWNS A 2014 THOR ACE. WHILE DRIVING VARIOUS SPEEDS IN THE RAIN, THE WINDSHIELD WIPERS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RELAY BOX FILLED UP WITH WATER. THE VEHICLE'S RELAYS WERE REPLACED AND THE POSITION OF THE BOX WAS MOVED TO PREVENT WATER INTRUSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
Owner-reported narrative. 17,000 miles reported. Look up ODI 10910798 at NHTSA ↗
Owner report 11104930 · 2018-07-01 (July 1, 2018)
BOUGHT RV FALL 2017. WHILE PARKED IN GARAGE, COULDNT GET IN BECAUSE DOOR LOCKED BY ITSELF. HAD TO BREAK INTO RV AND TAKE DOOR HANDLE OFF AS KEYS WOULD NOT OPEN IT OR MANUAL OPERATION WOULD NOT OPEN IT. REFUSED TO PURCHASE ANOTHER REPLACEMENT FOR FEAR OF THIS HAPPENING AGAIN. VERY POOR DESIGN. THE POP ALUMINUM SLAVE BROKE WITH NORMAL OPENING AND CLOSING OF DOOR. WE JUST CAME BACK FROM A FAMILY VACATION AND WOULD HAVE HATED TO THINK WHAT WOULD/COULD HAVE HAPPENED WITH 2 SMALL DOGS AND 2 CHILDREN. *TT *JS
Owner-reported narrative. 20,000 miles reported. Look up ODI 11104930 at NHTSA ↗
Owner report 11109981 · 2018-07-07 (July 7, 2018)
HYDROLIC BOOSTER IS LEAKING INSIDE COACH AND DRIPPING UNDER BRAKE PEDAL. I NOTICE IT MORE WHEN ENGINE IS COLD.
Owner-reported narrative. Look up ODI 11109981 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V571000 · Equipment:Recreational Vehicle/Trailer
Reported: 2016-08-02 (August 2, 2016)
Thor Motor Coach (Thor) is recalling certain model year 2012-2017 Ace, 2013 Citation, 2012-2013 Siesta and 2017 Four Winds and Road Bear Rental motorhomes. The affected vehicles are equipped with shower curtains that may not adequately resist catching fire in the presence of an ignition source. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 302, "Flammability of Interior Materials."
Consequence: A flammable shower curtain may further fuel a fire, increasing the risk of injury.
Remedy: Thor will notify owners, and dealers will replace the shower curtains with curtains made with fire retardant, free of charge. The recall began on September 15, 2016. Owners may contact Thor customer service at 1-877-500-1020. Thor's number for this recall is RC000121.
NHTSA campaign record ↗17V162000 · Visibility:Windshield Wiper/Washer
Reported: 2017-03-13 (March 13, 2017)
Thor Motor Coach (TMC) is recalling certain 2014-2015 ACE, Hurricane, Challenger, Daybreak, Miramar, Outlaw, and Windsport motorhomes. These vehicles have windshield wiper systems that may have been improperly installed and secured, possibly causing the wipers to fail during use.
Consequence: Failure of the windshield wipers may impair the driver's visibility, increasing the risk of a crash.
Remedy: TMC has notified owners, and dealers will inspect and tighten the wiper arm securing nuts, free of charge. The recall began on May 5, 2017. Owners may contact TMC customer service at 1-877-855-2867.
NHTSA campaign record ↗17V555000 · Visibility:Windshield Wiper/Washer
Reported: 2017-09-07 (September 7, 2017)
Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.
Consequence: If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.
Remedy: TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000146. Note: Although some of the vehicles included in this recall have previously been remedied under recalls 17V-096 or 17V-162, the vehicles may need additional repairs under this campaign.
NHTSA campaign record ↗17V758000 · Equipment
Reported: 2017-11-22 (November 22, 2017)
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
NHTSA campaign record ↗