2013 Thor Motor Coach ACE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
3 distinct recall campaigns
3,559 mi median reported failure mileage
Scope: 2013 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 1 of 3 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 66.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 1 |
| Fuel System, Gasoline | 1 |
| Service Brakes | 1 |
| Service Brakes, Hydraulic | 1 |
Engine: 1; Fuel System, Gasoline: 1; Service Brakes: 1; Service Brakes, Hydraulic: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2013 | 3 |
2013: 3
Pattern summary
Engine leads the component reports. Braking behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10522371 · 2013-06-27 (June 27, 2013)
I AM EXTREMELY CONCERNED THAT RUNNING GAS LINES INTO AND THEN OUT OF AN OIL COOLER THAT IS ATTACHED TO THE FRONT OF THE RADIATOR AT THE FRONT OF A VEHICLE IS NOT SAFE. ANY FRONT END COLLISION COULD CAUSE THESE NEW LINES AND OR THE OIL COOLER TO BREAK CREATING THE POTENTIAL FOR A FIRE. I AM ATTACHING TWO PICTURES IN THE FIRST YOU CAN SEE THE OIL COOLER ATTACHED TO THE RADIATOR THROUGH THE FRONT GRILL OF THE VEHICLE, THE SECOND SHOWS A CLOSER VIEW OF THE OIL COOLER. THERE IS A THREAD WHICH HAS MORE PICTURES AND SOME OF THE OWNER'S REMARKS AS TO…
Owner-reported narrative. Look up ODI 10522371 at NHTSA ↗
Owner report 10532936 · 2013-07-31 (July 31, 2013)
WHILE DRIVING A 2013 THOR ACE MOTOR HOME AT 60 MPH I HEARD BEEPING NOISE IN THE DRIVERS AREA. WHILE TRYING TO FIGURE OUT THE SOURCE I DISCOVERED THE MOTOR HOME WAS ON FIRE UNDER THE RIGHT FRONT. THE LEVELING SYSTEM HAD TURNED ON THE HYDRAULIC PUMP AND ONE OF THE RETURN LINES WAS LEAKING. THE RESULTING HIGH PRESSURE HYDRAULIC FLUID WAS SPRAYING ON THE EXHAUST AND IGNITING. THE LEVELING SYSTEM IS USED FOR LEVELING THE VEHICLE WHILE PARKED. APPARENTLY THE SYSTEM IS DESIGNED SO THAT IF IT DETECTS ONE OF THE JACKS LOWERING WHILE DRIVING IT APPLIES H…
Owner-reported narrative. 3,800 miles reported. Look up ODI 10532936 at NHTSA ↗
Owner report 10533567 · 2013-07-31 (July 31, 2013)
I WAS DRIVING ON 8E FREEWAY AT 55 MPH WHEN I NOTICED THE INTERIOR OF THE MOTORHOME FILLING WITH BLACK SMOKE AND THE SMOKE DETECTOR STARTED GOING OFF. BLACK SMOKE WAS POURING OFF THE BACK OF THE MOTORHOME AS WELL. I PULLED OVER TO THE SHOULDER AND GOT MY WIFE TWO GRANDKIDS AND TWO DOGS OUT OF THE VEHICLE. UPON EXITING I FOUND THE RIGHT FRONT OF THE VEHICLE ON FIRE AS WELL AS FIRE DRIPPING FROM THE EXHAUST TO THE GROUND. AFTER GETTING THE FIRE OUT, I DISCOVERED THE VEHICLE LEVELING SYSTEM HAD A HYDRAULIC LINE FAILURE AND THE HYDRAULIC PUMP WAS SP…
Owner-reported narrative. 3,318 miles reported. Look up ODI 10533567 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V571000 · Equipment:Recreational Vehicle/Trailer
Reported: 2016-08-02 (August 2, 2016)
Thor Motor Coach (Thor) is recalling certain model year 2012-2017 Ace, 2013 Citation, 2012-2013 Siesta and 2017 Four Winds and Road Bear Rental motorhomes. The affected vehicles are equipped with shower curtains that may not adequately resist catching fire in the presence of an ignition source. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 302, "Flammability of Interior Materials."
Consequence: A flammable shower curtain may further fuel a fire, increasing the risk of injury.
Remedy: Thor will notify owners, and dealers will replace the shower curtains with curtains made with fire retardant, free of charge. The recall began on September 15, 2016. Owners may contact Thor customer service at 1-877-500-1020. Thor's number for this recall is RC000121.
NHTSA campaign record ↗17V758000 · Equipment
Reported: 2017-11-22 (November 22, 2017)
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
NHTSA campaign record ↗18V705000 · Visibility:Windshield Wiper/Washer
Reported: 2018-10-09 (October 9, 2018)
Thor Motor Coach (TMC) is recalling certain 2013 Thor Ace, Daybreak, Challenger, Windsport, Hurricane, Outlaw, Tuscany, and Palazzo motorhomes. The windshield wiper system may have been incorrectly installed, causing the wipers to fail during use, reducing driver visibility.
Consequence: A reduction of driver visibility can increase the risk of a crash.
Remedy: TMC will notify owners, and dealers will verify that the windshield wiper system is installed correctly, repairing or replacing the wiper system as needed, free of charge. The recall began November 28, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000161.
NHTSA campaign record ↗