2004 Thomas Built Buses MINOTOUR: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
12 distinct recall campaigns
Not available median reported failure mileage
Scope: 2004 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
12 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
06V150000 · Equipment Adaptive/Mobility
Reported: 2006-05-03 (May 3, 2006)
CERTAIN MY 2004-2007 THOMAS BUILT MINOTOUR, FS65, MVP-EF, AND HDX MODEL SCHOOL BUSES, MANUFACTURED BETWEEN JUNE 16 AND JULY 1, 2005, EQUIPPED WITH RICON WHEELCHAIR LIFTS. CRACKS IN THE LIFT ARMS MAY ALLOW THE MECHANISM TO TWIST DURING STOWAGE, PREVENTING CLOSURE OF THE SAFETY INTERLOCK SWITCHES.
Consequence: IN THE EVENT THIS CONDITION OCCURS DURING PASSENGER OPERATIONS IT MAY NOT BE POSSIBLE TO CLOSE THE LIFT DOOR CAUSING THE VEHICLE INTERLOCKS TO REMAIN ENGAGED PREVENTING MOVEMENT OF THE VEHICLE OR THE ABILITY TO LOAD OR UNLOAD PASSENGERS WITH DISABILITIES FROM THE VEHICLE.
Remedy: RICON IS CONDUCTING THIS RECALL (PLEASE SEE 06E008000) AND WILL REPLACE THE TWO VERTICAL ARMS EVEN IF ONLY ONE ARM IS CRACKED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON MAY 30, 2006. OWNERS MAY CONTACT RICON CUSTOMER SUPPORT DEPT. AT 800-322-2884 OR OWNERS MAY CONTACT THOMAS BUS CUSTOMER SUPPORT OFFICE AT 336-889-4871.
NHTSA campaign record ↗08V088000 · Equipment Adaptive/Mobility
Reported: 2008-02-26 (February 26, 2008)
DAIMLER TRUCKS IS RECALLING 760 MY 2003-2007 THOMAS BUILT SCHOOL BUSES MANUFACTURED BETWEEN JULY 6, 2005 AND JULY 19, 2006, EQUIPPED WITH BRAUN WHEELCHAIR LIFTS, MODELS NL, NCL, OR NVL. THE THRESHOLD WARNING SYSTEMS OF THE SUBJECT MODEL WHEELCHAIR LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES.
Consequence: SHOULD THE THRESHOLD WARNING SYSTEM FAIL TO OPERATE, THE LIFT USER CAN FALL FROM THE VEHICLE AND BE SERIOUSLY INJURED.
Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY WHICH WILL BE PERFORMED BY THOMAS BUILT DEALERSHIPS. THE RECALL BEGAN ON AUGUST 8, 2008. OWNERS MAY CONTACT THOMAS BUILT AT 336-889-4871.
NHTSA campaign record ↗09V219000 · Visibility:Glass, Side/Rear
Reported: 2009-06-12 (June 12, 2009)
DAIMLER TRUCKS IS RECALLING 216 MODEL YEAR 2004 THROUGH 2009 THOMAS BUILT MINOTOUR SCHOOL BUSES MANUFACTURED FROM FEBRUARY 5, 2003 THROUGH JULY 3, 2008. VEHICLES WITH CERTAIN SEAT BACK AND WINDOW COMBINATIONS MAY BE CONFIGURED IN SUCH A WAY THAT THE EMERGENCY WINDOW RELEASE MECHANISM IS LOCATED OUTSIDE OF THE LOW-FORCE REGION WHICH FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXISTS AND WINDOW RETENTION AND RELEASE."
Consequence: IN THE EVENT OF AN EMERGENCY EVACUATION, IMPROPERLY LOCATED EMERGENCY EXIT RELEASE MECHANISMS MAY DELAY EVACUATION AND INCREASE THE RISK OF PERSONAL INJURY TO VEHICLE OCCUPANTS.
Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND REPAIR THE BUSES FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY DAIMLER TRUCKS NORTH AMERICA. THE SAFETY RECALL BEGAN ON NOVEMBER 17, 2009. OWNERS MAY CONTACT DAIMLER TRUCKS CUSTOMER SUPPORT OFFICE AT 1-336-889-4871.
NHTSA campaign record ↗10V393000 · Electrical System:12v/24v/48v Battery:Cables
Reported: 2010-09-02 (September 2, 2010)
DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2004 THROUGH 2010 SCHOOL BUSES BUILT ON FORD CHASSIS MANUFACTURED FROM MAY 6, 2004 THROUGH FEBRUARY 2, 2010. ON AFFECTED VEHICLES, MAIN BODY POWER CABLES WERE ROUTED IN THE AREA OF AN UNPROTECTED EDGE ON THE PASSENGER'S SIDE INNER-FENDER. UNDER CERTAIN CONDITIONS A POWER CABLE MAY CONTACT THE SHARP EDGE. IF UNDETECTED, CONTINUED CONTACT COULD WEAR THROUGH THE POWER CABLE'S INSULATION POTENTIALLY RESULTING IN A SHORT CIRCUIT.
Consequence: A SHORT CIRCUITED POWER CABLE COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.
Remedy: DAIMLER TRUCKS WILL INSPECT AND REROUTE AND/OR REPLACE AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE NOVEMBER 15, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712.
NHTSA campaign record ↗10V394000 · Electrical System:12v/24v/48v Battery:Cables
Reported: 2010-09-02 (September 2, 2010)
DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2004 THROUGH 2010 MINOTOUR NON SCHOOL BUSES BUILT ON FORD CHASSIS MANUFACTURED FROM MAY 6, 2004 THROUGH FEBRUARY 2, 2010. ON AFFECTED VEHICLES, MAIN BODY POWER CABLES WERE ROUTED IN THE AREA OF AN UNPROTECTED EDGE ON THE PASSENGER'S SIDE INNER-FENDER. UNDER CERTAIN CONDITIONS A POWER CABLE MAY CONTACT THE SHARP EDGE. IF UNDETECTED, CONTINUED CONTACT COULD WEAR THROUGH THE POWER CABLE'S INSULATION POTENTIALLY RESULTING IN A SHORT CIRCUIT.
Consequence: A SHORT CIRCUITED POWER CABLE COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.
Remedy: DAIMLER TRUCKS WILL INSPECT AND REROUTE AND/OR REPLACE AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE NOVEMBER 15, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712.
NHTSA campaign record ↗11V201000 · Equipment:Other:Labels
Reported: 2011-03-31 (March 31, 2011)
CERTAIN MODEL YEAR 2000 THROUGH 2009 THOMAS BUILT SCHOOL BUSES MANUFACTURED FROM APRIL 17, 2000, THROUGH DECEMBER 21, 2009, WERE EQUIPPED WITH AN INCORRECT TIRE LOAD CERTIFICATION LABEL. THE CERTIFICATION LABELS LIST "D" LOAD RANGE TIRES WITH A RECOMMENDED COLD TIRE INFLATION PRESSURE GREATER THAN 65 PSI. THE BUSES ARE EQUIPPED WITH LOAD RANGE "E" TIRES THAT REQUIRE A HIGHER MINIMUM TIRE PRESSURE. ACCORDINGLY, THESE BUSES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence: INCORRECT TIRE INFORMATION MAY LEAD TO VEHICLE OVERLOADING THAT CAN RESULT IN A TIRE FAILURE WHICH MAY LEAD TO A VEHICLE CRASH.
Remedy: DTNA WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE INCORRECT LABEL WITH A CORRECT LABEL FREE OF CHARGE OR, IF THE OWNER WISHES, THEY MAY REPLACE THE LABEL THEMSELVES. OWNERS SHOULD CONTACT DTNA AT 1-800-547-0712 OR THOMAS BUILT AT 1-336-889-4871 TO OBTAIN THE LABEL IF THEY WISH TO AFFIX IT THEMSELVES. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT MAY 28, 2011.
NHTSA campaign record ↗11V202000 · Equipment:Other:Labels
Reported: 2011-03-30 (March 30, 2011)
CERTAIN MODEL YEAR 2000, 2002 THROUGH 2006, AND 2009 THOMAS BUILT MINOTOUR NON SCHOOL BUSES MANUFACTURED FROM APRIL 17, 2000, THROUGH JANUARY 5, 2001, WERE EQUIPPED WITH AN INCORRECT TIRE LOAD CERTIFICATION LABEL. THE CERTIFICATION LABELS LIST "D" LOAD RANGE TIRES WITH A RECOMMENDED COLD TIRE INFLATION PRESSURE GREATER THAN 65 PSI. THE BUSES ARE EQUIPPED WITH LOAD RANGE "E" TIRES THAT REQUIRE A HIGHER MINIMUM TIRE PRESSURE. ACCORDINGLY, THESE BUSES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence: INCORRECT TIRE INFORMATION MAY LEAD TO VEHICLE OVERLOADING THAT CAN RESULT IN A TIRE FAILURE WHICH MAY LEAD TO A VEHICLE CRASH.
Remedy: DTNA WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE INCORRECT LABEL WITH A CORRECT LABEL FREE OF CHARGE OR, IF THE OWNER WISHES, THEY MAY REPLACE THE LABEL THEMSELVES. OWNERS SHOULD CONTACT DTNA AT 1-800-547-0712 OR THOMAS BUILT AT 1-336-889-4871 TO OBTAIN THE LABEL IF THEY WISH TO AFFIX IT THEMSELVES. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT MAY 28, 2011.
NHTSA campaign record ↗11V204000 · Equipment:Other:Labels
Reported: 2011-03-30 (March 30, 2011)
CERTAIN MODEL YEAR 2000-2003, 2005 AND 2006 THOMAS BUILT MINOTOUR SCHOOL BUSES BUILT ON FORD AND GM CHASSIS FROM APRIL 17, 2000, THROUGH AUGUST 29, 2008. THESE BUSES WERE EQUIPPED WITH AN INCORRECT TIRE LOAD CERTIFICATION LABEL. THE CERTIFICATION LABELS LIST "D" LOAD RANGE TIRES WITH A RECOMMENDED COLD TIRE INFLATION PRESSURE GREATER THAN 65 PSI. THE BUSES ARE EQUIPPED WITH LOAD RANGE "E" TIRES THAT REQUIRE A HIGHER MINIMUM TIRE PRESSURE. ACCORDINGLY, THESE BUSES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
Consequence: INCORRECT TIRE INFORMATION MAY LEAD TO VEHICLE OVERLOADING THAT CAN RESULT IN A TIRE FAILURE WHICH MAY LEAD TO A VEHICLE CRASH.
Remedy: DTNA WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE INCORRECT LABEL WITH A CORRECT LABEL FREE OF CHARGE OR, IF THE OWNER WISHES, THEY MAY REPLACE THE LABEL THEMSELVES. OWNERS SHOULD CONTACT DTNA AT 1-800-547-0712 OR THOMAS BUILT AT 1-336-889-4871 TO OBTAIN THE LABEL IF THEY WISH TO AFFIX IT THEMSELVES. THE SAFETY RECALL BEGAN ON MAY 24, 2011.
NHTSA campaign record ↗18V083000 · Equipment
Reported: 2018-01-30 (January 30, 2018)
Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, FS65, and Minotour school buses, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: DTNA will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin March 30, 2018. Owners may contact DTNA customer service at 1-800-547-0712 or Kidde customer service at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.
NHTSA campaign record ↗18V301000 · Equipment Adaptive/Mobility
Reported: 2018-05-08 (May 8, 2018)
Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2018 Thomas Built Buses Minotour school buses built on a Ford chassis and equipped with an optional wheelchair lift. The wheelchair lift may be allowed to operate when the vehicle is in neutral or drive, due to missing relay in the interlock wiring harness.
Consequence: If the vehicle can be moved while the wheelchair lift is being used, there is an increased the risk of injury.
Remedy: DTNA will notify owners, and dealers will inspect the wheelchair lift wiring, correcting it as necessary, free of charge. Daimler issued an interim notification to owners on June 19, 2018. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-770.
NHTSA campaign record ↗18V330000 · Equipment Adaptive/Mobility
Reported: 2018-05-17 (May 17, 2018)
Daimler Trucks North America LLC (DTNA) is recalling certain 2003-2006 Thomas Built Buses Minotour transit buses built on a Ford chassis and equipped with an optional wheelchair lift. The wheelchair lift may be allowed to operate when the vehicle is in neutral or drive, due to missing relay in the interlock wiring harness.
Consequence: If the vehicle can be moved while the wheelchair lift is being used, there is an increased the risk of injury.
Remedy: DTNA will notify owners, and dealers will inspect the wheelchair lift wiring, correcting it as necessary, free of charge. Daimler issued an interim notification to owners on June 19, 2018. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-770.
NHTSA campaign record ↗19V170000 · Equipment Adaptive/Mobility
Reported: 2019-03-05 (March 5, 2019)
Daimler Trucks North America LLC (DTNA) is recalling certain 2003-2019 Thomas Built Buses Minotour school buses built on a Ford chassis equipped with a specific wheelchair lift option. The wheelchair lift can be operated without the parking brake being engaged after they key is turned off.
Consequence: When the vehicle is in neutral with the ignition and the parking brake off, the vehicle may move. Using the wheelchair lift during this time can increase the risk of injury.
Remedy: DTNA has notified owners, and dealers will modify the wheelchair lift wiring harness, free of charge. DTNA issued owners an interim notification on April 10, 2019. The recall began December 20, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-811.
NHTSA campaign record ↗