2010 Thomas Built Buses C2: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
2 distinct recall campaigns
11,949 mi median reported failure mileage
Scope: 2010 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 1 | 100.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 1 |
Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2011 | 1 |
2011: 1
Pattern summary
Unknown Or Other leads the component reports. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10400597 · 2011-05-12 (May 12, 2011)
ON THE MORNING OF MAY 12, 2011 NORTH CAROLINA PUBLIC SCHOOL BUS LOCATED IN EDGECOMBE COUNTY WAS TOTALLY DESTROYED BY A FIRE THAT ORIGINATED IN THE REAR BULKHEAD AREA OF THE BUS THAT HOUSES A CARRIER AIR CONDITIONER AND ADDITIONAL ELECTRICAL COMPONENTS. THE BUS WAS ON ITS ROUTE PICKING UP CHILDREN FOR SCHOOL WHEN THE CHILDREN BEGAN TO SMELL SMOKE AND NOTIFIED THE DRIVER. THE DRIVER IMMEDIATELY STOPPED THE BUS AND EVACUATED THE CHILDREN JUST MOMENTS BEFORE FIRE WAS SEEN IN THE PASSENGER COMPARTMENT OF THE BUS IN THE REAR BULKHEAD AREA. THE SCHOOL…
Owner-reported narrative. 11,949 miles reported. Look up ODI 10400597 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
09V355000 · Steering:Column
Reported: 2009-09-15 (September 15, 2009)
DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2010 THOMAS BUILT SCHOOL BUSES AND FREIGHTLINER BUSINESS CLASS M2 MEDIUM DUTY TRUCKS AND FREIGHTLINER CUSTOM CHASSIS S2 VEHICLES MANUFACTURED BETWEEN APRIL 21 AND JULY 2, 2009, EQUIPPED WITH TRW IGEN 3 INTERMEDIATE STEERING COLUMNS. THE WELD AROUND THE STEERING SHAFT TUBE THAT SECURES THE SPLINE TUBE TO THE INTERMEDIATE TUBE MAY BE MISLOCATED (I.E., NOT FULLY OVER THE SEAM CREATED WHEN THE TUBES ARE PRESSED TOGETHER.)
Consequence: MISLOCATED WELDS MAY RESULT IN TORSIONAL AND AXIAL STRENGTH FALLING BELOW ACCEPTABLE LEVELS. THIS CONDITION COULD RESULT IN SEPARATION OF THE STEERING COLUMN, LOSS OF STEERING CONTROL AND A VEHICLE CRASH WITHOUT WARNING.
Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 6, 2009. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712.
NHTSA campaign record ↗09V394000 · Other:School Bus Stop Arm Assembly
Reported: 2009-10-02 (October 2, 2009)
DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2009-2010 THOMAS BUILT SCHOOL BUSES MANUFACTURED BETWEEN MARCH 31, 2008 AND FEBRUARY 18, 2009, EQUIPPED WITH SPECIALTY MANUFACTURING, INC. (SMI) 000290 LED LIGHT KITS. A CHANGE TO THE WIRE USED IN THE LED LIGHT KITS MAY REDUCE THE EFFECTIVE LIFE OF THE LIGHTS USED ON THE STOP ARMS. THE LIGHTS MAY STOP FUNCTIONING WITHOUT WARNING.
Consequence: SHOULD THE LED LIGHTS STOP FUNCTIONING, VISIBILITY OF A STOPPED BUS WOULD BE DECREASED, POSSIBLY ENDANGERING A CHILD OR PEDESTRIAN TO INJURY BY PASSING VEHICLES.
Remedy: THOMAS BUILT WILL NOTIFY OWNERS AND LIGHT KITS WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 3, 2010. OWNERS MAY CONTACT THOMAS BUILT AT 1-800-547-0712.
NHTSA campaign record ↗