2007 Thomas Built Buses C2: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
6 owner complaints analyzed
6 distinct recall campaigns
29,000 mi median reported failure mileage
Scope: 2007 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Engine And Engine Cooling:Cooling System is the most frequently named component, appearing in 1 of 6 complaints (16.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 33.3% |
| Transmission and shifting | 1 | 16.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine And Engine Cooling:Cooling System | 1 |
| Exterior Lighting:Brake Lights | 1 |
| Parking Brake | 1 |
| Parking Brake:Conventional:Air | 1 |
| Structure | 1 |
| Visibility | 1 |
| Visibility:Rearview Mirrors/Devices:Exterior | 1 |
| Visibility/Wiper | 1 |
Engine And Engine Cooling:Cooling System: 1; Exterior Lighting:Brake Lights: 1; Parking Brake: 1; Parking Brake:Conventional:Air: 1; Structure: 1; Visibility: 1; Visibility:Rearview Mirrors/Devices:Exterior: 1; Visibility/Wiper: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2007 | 1 |
| 2008 | 1 |
| 2009 | 1 |
| 2010 | 1 |
| 2011 | 1 |
| 2013 | 1 |
2007: 1; 2008: 1; 2009: 1; 2010: 1; 2011: 1; 2013: 1
Pattern summary
Engine And Engine Cooling:Cooling System leads the component reports. Braking behavior appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10207324 · 2007-10-29 (October 29, 2007)
TL*THE CONTACT OWNS A 2007 THOMAS BUILT C2. THE PASSENGER SIDE MIRROR IS DEFECTIVE AND BLOCKS THE VIEW OF ONCOMING VEHICLES. THE MANUFACTURER STATED THAT THEY COULD SEND A NEW BRACKET TO PLACE ON THE PASSENGER SIDE MIRROR THAT WOULD ELIMINATE THE DEFECT. THE BRACKET WOULD COST BETWEEN $80 TO $100. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE WAS 7,621 AND FAILURE MILEAGE WAS 438.
Owner-reported narrative. 438 miles reported. Look up ODI 10207324 at NHTSA ↗
Owner report 10235455 · 2008-07-23 (July 23, 2008)
OUR THOMAS C-2 BUSES HAVE STUDENT CROSSING MIRRORS THAT WILL NOT HOLD ADJUSTMENT. THE BRACKETS CONTINUALLY BREAK AND THE HOOD MOUNTS PULL OUT. THE MIRRORS USED ARE ROSCO HAWEYE. *TR
Owner-reported narrative. Look up ODI 10235455 at NHTSA ↗
Owner report 10275227 · 2009-06-29 (June 29, 2009)
TL*THE CONTACT OWNS A 2007 THOMAS BUILT BUSES SAF-T-LINER C2 BUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE EXTERIOR REAR BRAKE LIGHT FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 06V205000 (PARKING BRAKE:CONVENTIONAL:AIR) REGARDING THE AIR MANAGE UNIT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 32,000.
Owner-reported narrative. Look up ODI 10275227 at NHTSA ↗
Owner report 10299614 · 2010-01-13 (January 13, 2010)
TRANSMISSION COOLER IN RADIATOR LEAKED CAUSING REPLACEMENT OF RADIATOR. ANTI-FREEZE BACK FLUSHED INTO THE TRANSMISSION CAUSING CONTAMINATION AND TRANSMISSION ALSO NEEDED TO BE REPLACED. TOTAL COST $5,751.00 TO A BUS TWO YEARS OLD WITH 30,000 MILES. *TR
Owner-reported narrative. 29,000 miles reported. Look up ODI 10299614 at NHTSA ↗
Owner report 10394908 · 2011-04-04 (April 4, 2011)
THOMAS C2 - AMU PARK BRAKE SWITCH, 2007-2008 YEAR MODELS PROBLEM: MY OFFICE RECEIVED REPORTS FROM SCDE MAINTENANCE FACILITIES OF CONTINUED FAILURES WITH THE AIR BRAKE INTERLOCK SYSTEM AIR MANAGEMENT UNIT (AMU). THE FAILURE MODE OF CURRENT CONCERN IS WITH THE PARK BRAKE SWITCH IN THE AMU. THIS FAILURE MODE PREVENTS THE RELEASE OF THE PARK BRAKES. THE SCDE OPERATES 879 OF THESE UNITS. CONCERN: WHEN THIS TYPE OF FAILURE OCCURS, THE DRIVER CAN NO LONGER RELEASE THE PARK BRAKES. SCHOOL BUS DRIVERS ARE TRAINED TO SET THE PARK BRAKES EACH TIME T…
Owner-reported narrative. Look up ODI 10394908 at NHTSA ↗
Owner report 10496563 · 2013-02-06 (February 6, 2013)
SOMETHING BROKE THE LOWER SIDE DASH WINDOW LT SIDE. THE GLASS IS BONDED TO THE FRAME WITH A RUBBER LIKE SUBSTANCE. THESE ARE SUPPOSED TO BE TEMPERED GLASS WHICH NORMALLY BREAK INTO SMALL SQUARES AND ARE FAIRLY HARMLESS. THIS WINDOW BROKE INTO SHARP STICK LIKE SHARDS RADIATING AROUND THE FRACTURE SITE AT THE TOP AREA WHERE THE GLASS WAS BONDED TO THE FRAME. THIS IS THE FIRST WINDOW BREAK WE HAVE HAD ON A C2 AND WE WERE ALARMED AT THE FAILURE OF THE GLASS TO DISINTEGRATE INTO THE USUAL SMALL SQUARES. DOES THE BONDING HAVE SOMETHING TO DO WITH THE…
Owner-reported narrative. 93,924 miles reported. Look up ODI 10496563 at NHTSA ↗
Recall history
6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
06V205000 · Parking Brake:Conventional:Air
Reported: 2006-06-12 (June 12, 2006)
CERTAIN HEAVY TRUCKS, SHUTTLE BUSES, AND SCHOOL BUSES EQUIPPED WITH BENDIX MODULATED SPRING BRAKE VALVES. A DEFECT IN THE MODULATED SPRING BRAKE VALVE CASTING MAY CAUSE AN INTERMITTENT DELAY IN THE APPLICATION OF THE PARK BRAKE.
Consequence: THE VEHICLE MAY ROLLAWAY WITHOUT WARNING, POSSIBLY CAUSING PERSONAL INJURY.
Remedy: FREIGHTLINER WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE VALVES FREE OF CHARGE. THE RECALL BEGAN ON JUNE 28, 2006 TO FREIGHTLINER, STERLING, AND FCCC OWNERS. THOMAS BUILT MAILED LETTERS TO OWNERS BEGINNING JULY 27, 2006. THIS RECALL HAS BEEN SUPERSEDED (REPLACED) BY RECALL 07V302 (FL-504).
NHTSA campaign record ↗06V496000 · Other:School Bus Stop Arm Assembly
Reported: 2006-12-29 (December 29, 2006)
CERTAIN THOMAS BUILT 2006 AND 2007 C2 SCHOOL BUSES MANUFACTURED BETWEEN DECEMBER 21, 2005, AND SEPTEMBER 4, 2006. THE STOP ARM MAY NOT DEPLOY.
Consequence: A NON-DEPLOYING STOP ARM MAY ENCOURAGE MOTORISTS TO PASS THE SCHOOL BUS DURING PICK-UP OR DISCHARGE OF CHILDREN, POSSIBLY RESULTING IN SERIOUS INJURY.
Remedy: THOMAS BUILT WILL NOTIFY OWNERS AND REPAIR THE BUSES FREE OF CHARGE. THE RECALL WILL BEGIN ON MARCH 29, 2007. OWNERS MAY CALL THOMAS BUILT AT 336-889-4871 OR OWNERS MAY CONTACT FREIGHTLINER AT 800-547-0712.
NHTSA campaign record ↗07V002000 · Other:School Bus Stop Arm Assembly
Reported: 2007-01-04 (January 4, 2007)
CERTAIN THOMAS BUILT 2006 AND 2007 C2 SCHOOL BUSES MANUFACTURED BETWEEN DECEMBER 21, 2005, AND SEPTEMBER 4, 2006. THE INLET AIR FITTING WELDED TO THE BASE PLATE WAS MANUFACTURED INCONSISTENTLY, POSSIBLY ALLOWING THE FITTING TO SEPARATE. SEPARATION OF THE INLET FITTING WILL PREVENT THE ACTUATING AIR FROM POWERING THE CROSSING ARM AND MAY NOT DEPLOY.
Consequence: A NON-DEPLOYING CROSSING ARM ALLOWS SOME STUDENT PASSENGERS TO NOT BE VISIBLE TO THE DRIVER AS THEY CROSS IN FRONT OF THE BUS DURING PICK-UP OR DISCHARGE, PRESENT A RISK TO THEM.
Remedy: THOMAS BUILT WILL NOTIFY OWNERS AND REPAIR THE BUSES FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 28, 2007. OWNERS MAY CALL THOMAS BUILT AT 336-889-4871 OR CONTACT FREIGHTLINER AT 800-547-0712.
NHTSA campaign record ↗07V135000 · Equipment Adaptive/Mobility
Reported: 2007-03-23 (March 23, 2007)
CERTAIN MY 2006 AND 2007 THOMAS BUILT MINOTOUR, FS-65, C2, HDX, AND EF SCHOOL BUSES MANUFACTURED BETWEEN JANUARY 6 AND SEPTEMBER 6, 2006, EQUIPPED WITH RICON WHEELCHAIR PLATFORM LIFT MODELS S2003, S2005, S2010, S5503, S5505, S5510, K2003, K2005, K2010, K5503, K5505, K5510. THE LIFTS INTERLOCK SWITCH SYSTEM MAY NOT DETECT THE PRESENCE OF A PASSENGER (EITHER WHEELCHAIR OR STANDEE) ON THE PLATFORM LIFT WHICH FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES.
Consequence: THE DEFECT INVOLVES THE INTERLOCK SWITCH SYSTEM IN THE LIFT NOT DETECTING THE PRESENCE OF A PASSENGER (EITHER WHEELCHAIR OR STANDEE) ON THE RICON WHEELCHAIR PLATFORM LIFT. IN THE EVENT THIS CONDITION OCCURS DURING PASSENGER OPERATIONS IT MAY BE POSSIBLE FOR THE WHEELCHAIR TO TIP BACKWARDS ONTO THE PLATFORM WHEN THE PLATFORM WAS LOWERED. THIS COULD RESULT IN INJURY TO THE WHEELCHAIR'S OCCUPANT. ALSO, ANYONE STANDING ON THE PLATFORM COULD LOSE HIS OR HER BALANCE AND FALL, RESULTING IN INJURY.
Remedy: FREIGHTLINER WILL NOTIFY OWNERS AND WILL REPAIR THE AFFECTED BUSES FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON AUGUST 6, 2007. OWNERS CAN CONTACT FREIGHTLINER'S CUSTOMER ASSISTANCE CENTER AT 800-385-4357 OR CONTACT RICON AT 800-322-2884.
NHTSA campaign record ↗08V430000 · Equipment Adaptive/Mobility
Reported: 2008-08-25 (August 25, 2008)
DAIMLER TRUCKS IS RECALLING 1,419 MY 2006 THROUGH 2008 THOMAS BUILT SCHOOL BUSES AND RECREATIONAL VEHICLE CHASSIS MANUFACTURED BETWEEN MARCH 7, 2005 AND MAY 27, 2008, EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE BUSES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.
Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.
Remedy: THOMAS BUILT IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). THE RECALL BEGAN ON NOVEMBER 26, 2008. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR THOMAS BUILT 1-336-889-4871.
NHTSA campaign record ↗08V432000 · Equipment Adaptive/Mobility
Reported: 2008-08-25 (August 25, 2008)
DAIMLER TRUCKS IS RECALLING 2,250 MY 2006 AND 2007 THOMAS BUILT MINOTOUR, FS65, C2, HDX, AND MVP EF SCHOOL BUSES AND RECREATIONAL VEHICLE CHASSIS MANUFACTURED BETWEEN MARCH 9, 2005 AND FEBRUARY 23, 2007, EQUIPPED WITH RICON S OR K SERIES WHEELCHAIR LIFTS. THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT WHICH FAILS TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES."
Consequence: A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.
Remedy: DAIMLER TRUCKS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS (PLEASE SEE 07E097). THE RECALL BEGAN ON NOVEMBER 26, 2008. OWNERS MAY CONTACT RICON AT 1-800-322-2884 OR THOMAS BUILT AT 1-336-889-4871.
NHTSA campaign record ↗