2024 Tesla MODEL Y: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
315 owner complaints analyzed
5 distinct recall campaigns
8,790 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 23 complaints include usable failure mileage.
Most common problems
Forward Collision Avoidance: Adaptive Cruise Control is the most frequently named component, appearing in 71 of 315 complaints (22.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 73 | 23.2% |
| Steering behavior | 41 | 13.0% |
| Electrical and battery issues | 25 | 7.9% |
| Transmission and shifting | 6 | 1.9% |
| Engine operation | 1 | 0.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Forward Collision Avoidance: Adaptive Cruise Control | 71 |
| Forward Collision Avoidance: Automatic Emergency Braking | 61 |
| Unknown Or Other | 53 |
| Electrical System | 50 |
| Back Over Prevention: Sensing System: Camera | 47 |
| Forward Collision Avoidance: Warnings | 36 |
| Vehicle Speed Control | 33 |
| Lane Departure: Blind Spot Detection | 27 |
Forward Collision Avoidance: Adaptive Cruise Control: 71; Forward Collision Avoidance: Automatic Emergency Braking: 61; Unknown Or Other: 53; Electrical System: 50; Back Over Prevention: Sensing System: Camera: 47; Forward Collision Avoidance: Warnings: 36; Vehicle Speed Control: 33; Lane Departure: Blind Spot Detection: 27
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 19 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 19; 25,000 to 49,999: 3; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (19). 292 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 155 |
| 2025 | 92 |
| 2026 | 68 |
2024: 155; 2025: 92; 2026: 68
Pattern summary
Forward Collision Avoidance: Adaptive Cruise Control leads the component reports. Braking behavior appears in 73 complaint narratives. Steering behavior appears in 41 complaint narratives. Electrical and battery issues appears in 25 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11571127 · 2024-02-09 (February 9, 2024)
Automatic Wipers are unreliable, they turn on when no rain is present and they fail to come on when rain is present. Additionally the manual wiper controls are unsafe to use while driving and are not easy to adjust, resulting in a significant distraction while operating a vehicle in the rain. The vehicle also lacks manual Intermittent wipers, unless left in auto which barely works.
Owner-reported narrative. Look up ODI 11571127 at NHTSA ↗
Owner report 11571132 · 2024-02-09 (February 9, 2024)
Vehicle warning icons are blocked by the drivers right arm. In some driving positions, the current vehicle speed is also blocked. Recommend shifting the icons toward the center of the monitor.
Owner-reported narrative. Look up ODI 11571132 at NHTSA ↗
Owner report 11571306 · 2024-02-11 (February 11, 2024)
Unintentional acceleration
Owner-reported narrative. Look up ODI 11571306 at NHTSA ↗
Owner report 11572574 · 2024-02-18 (February 18, 2024)
Car decelerated drastically to a low speed when driving on the highway using cruise control.
Owner-reported narrative. Look up ODI 11572574 at NHTSA ↗
Owner report 11574006 · 2024-02-26 (February 26, 2024)
We purchased a 2024 Tesla Model Y approximately one month ago. We have experienced multiple occurrences (10-15) when Traffic Adaptive Cruise Control was engaged. Our car suddenly braked for no apparent reason. Last night, while traveling at 65 mph, on a four lane major highway, it happened again, nearly causing a rear end collision. We are hesitant to use cruise control because this feature (T.A.C.C.) is built into cruise, no way to separate it. After researching online, we discovered this is not a new or unusual event and has been reported …
Owner-reported narrative. Look up ODI 11574006 at NHTSA ↗
Owner report 11577206 · 2024-03-13 (March 13, 2024)
Unknown. Drove car in front of garage. Car came to a full stop. About to put car into reverse from drive in order to back into the garage, when car suddenly accelerated forward. Turned wheel sharply to the left in order avoid hitting neighbors fences. Vehicle traveled in an arch and collided with a tree next to an fence and stopped.
Owner-reported narrative. Look up ODI 11577206 at NHTSA ↗
Owner report 11580588 · 2024-04-02 (April 2, 2024)
Electrical system had 7 alerts/warning scroll on screen. Said vehicle was going to shut down. Regenerative braking system failed. Pulled car into a parking spot. Vehicle would not go into park so I could not take foot off of brake. Started to shift between park and neutral randomly. Was told by Tesla to reboot car. Did this three times, but nothing changed. Tesla dealership reproduced and confirmed. There were no warnings or messages before the incident.
Owner-reported narrative. Look up ODI 11580588 at NHTSA ↗
Owner report 11580908 · 2024-04-03 (April 3, 2024)
The headlamp design of the 2024 Tesla Model Y creates a shadow (or shadows) that cannot be adjusted away. These shadows could be a contributing factor if an accident were to occur. Tesla Service has stated there is nothing more they can do regarding adjustment. Initially, there were two shadows. The user-friendly headlamp adjustment on the touchscreen allows only up-down adjustment after the system self-calibrates. Tesla Service manually adjusted the physical headlamps but did not resolve the shadows. This adjustment merely relocated the shadow…
Owner-reported narrative. Look up ODI 11580908 at NHTSA ↗
Recall history
5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V051000 · Electrical System: Instrument Cluster/Panel
Reported: 2024-01-30 (January 30, 2024)
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Consequence: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
NHTSA campaign record ↗24V554000 · Electrical System:Software | Latches/Locks/Linkages:Hood:Latch
Reported: 2024-07-24 (July 24, 2024)
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
NHTSA campaign record ↗24V886000 · Seats:Front Assembly:Recliner
Reported: 2024-11-22 (November 22, 2024)
Tesla, Inc. (Tesla) is recalling certain 2024 Model Y vehicles. The weld attaching the seat recliner mechanism to the front seat backs may fail.
Consequence: The seat back frame may not properly restrain the occupant during a crash, increasing the risk of injury.
Remedy: Tesla service will replace the seat assembly, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-13-004.
NHTSA campaign record ↗24V935000 · Tires:Pressure Monitoring And Regulating Systems
Reported: 2024-12-17 (December 17, 2024)
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Consequence: Driving with improperly inflated tires increases the risk of a crash.
Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
NHTSA campaign record ↗25V002000 · Back Over Prevention:Software | Electrical System
Reported: 2025-01-06 (January 6, 2025)
Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
NHTSA campaign record ↗