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U.S. public vehicle records

2023 Tesla MODEL Y: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

1,146 owner complaints analyzed

17 distinct recall campaigns

5,401 mi median reported failure mileage

Scope: 2023 model year. Data snapshot: . 80 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Forward Collision Avoidance: Adaptive Cruise Control is the most frequently named component, appearing in 301 of 1,146 complaints (26.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior38333.4%
Steering behavior23420.4%
Electrical and battery issues544.7%
Engine operation131.1%
Transmission and shifting40.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Forward Collision Avoidance: Adaptive Cruise Control
301
Forward Collision Avoidance: Automatic Emergency Braking
233
Steering
207
Vehicle Speed Control
163
Service Brakes
149
Unknown Or Other
144
Suspension
121
Electrical System
98
Component breakdown data
CategoryCount
Forward Collision Avoidance: Adaptive Cruise Control301
Forward Collision Avoidance: Automatic Emergency Braking233
Steering207
Vehicle Speed Control163
Service Brakes149
Unknown Or Other144
Suspension121
Electrical System98

Forward Collision Avoidance: Adaptive Cruise Control: 301; Forward Collision Avoidance: Automatic Emergency Braking: 233; Steering: 207; Vehicle Speed Control: 163; Service Brakes: 149; Unknown Or Other: 144; Suspension: 121; Electrical System: 98

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
60
25,000 to 49,999
14
50,000 to 74,999
5
75,000 to 99,999
1
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00060
25,000 to 49,99914
50,000 to 74,9995
75,000 to 99,9991
100,000 to 149,9990
150,000 and above0

Under 25,000: 60; 25,000 to 49,999: 14; 50,000 to 74,999: 5; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (60). 1,066 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2022
9
2023
544
2024
262
2025
161
2026
170
Complaints over time data
CategoryCount
20229
2023544
2024262
2025161
2026170

2022: 9; 2023: 544; 2024: 262; 2025: 161; 2026: 170

Pattern summary

Forward Collision Avoidance: Adaptive Cruise Control leads the component reports. Braking behavior appears in 383 complaint narratives. Steering behavior appears in 234 complaint narratives. Electrical and battery issues appears in 54 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11494058 · 2022-11-18 (November 18, 2022)

I was driving at about 40 MPH on local road at rush hour, the car was put in parking mode when I made a lane change, the speed reduced to 0 rapidly and put me in extremely dangerous situation like being rear ended. then I cannot put car in drive mode and called maker's roadside assistance and 911. car was towed to service center. 1a. Q: What component or system failed or malfunctioned A: car's power system failed. 1b. Q: is it available for inspection upon request? A: I don't know. 2. Q: How was your safety or the safety of other…

Owner-reported narrative. Look up ODI 11494058 at NHTSA ↗

Owner report 11494322 · 2022-11-20 (November 20, 2022)

When my vehicle is on cruise control it suddenly brakes for no apparent reason. On a road trip, it has happened suddenly and many times during the trip. It’s quite scary and dangerous.

Owner-reported narrative. Look up ODI 11494322 at NHTSA ↗

Owner report 11494341 · 2022-11-21 (November 21, 2022)

1. brake system 2. after vehicle slowly pull up to the curb, the vehicle suddenly accelerated, while the brake was applied, it jump the curb in a shopping center and hit the post outside of a restaurant 3. it was a brand new vehicle just got delivered one day before, ~10 miles on odometer 4. no warning of any kind prior

Owner-reported narrative. Look up ODI 11494341 at NHTSA ↗

Owner report 11495108 · 2022-11-28 (November 28, 2022)

The contact owns a 2023 Tesla Model Y. The contact stated while driving 75 MPH, the vehicle experienced phantom braking. The contact stated no warning light was illuminated. The contact stated he had experienced the failure three times within two days. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 500.

Owner-reported narrative. 500 miles reported. Look up ODI 11495108 at NHTSA ↗

Owner report 11497530 · 2022-12-15 (December 15, 2022)

The vehicle is reporting open recall, I have already upgraded the vehicle software 2 weeks ago but the nhtsa.gov website is not updated accordingly

Owner-reported narrative. Look up ODI 11497530 at NHTSA ↗

Owner report 11497826 · 2022-12-16 (December 16, 2022)

I Purchased a new 2023 Telsa Model Y, picked it up today and on the drive home I experienced a phantom braking event which caused the vehicle to immediately stop and become inoperable. Despite my attempts to restart or reset the car it would not move. I sat in the middle lane of a six lane roadway for 90 minutes waiting for a tow truck to take the vehicle to the nearest Tesla Service Center. There was no warning and the vehicle drove flawlessly prior to this event, although I had only driven about 125 miles. I was in heavy traffic and I respond…

Owner-reported narrative. Look up ODI 11497826 at NHTSA ↗

Owner report 11498647 · 2022-12-23 (December 23, 2022)

This new car model Y was picked up on December 20th around noontime. After my husband drove it home, I updated the required documents with insurance. Then we went out to a nearby store. I was the driver(>20 yrs experience). When we stopped on Smithtown Bypass/Moriche by the red light, during the waiting, the car suddenly took off, with an unbelievable speed. THANK GOD!! I don’t know what happened, but I was extremely calm at that moment. I heard my husband screaming and I knew both of us know we are going to directly hit the cars that dro…

Owner-reported narrative. Look up ODI 11498647 at NHTSA ↗

Owner report 11498819 · 2022-12-26 (December 26, 2022)

When I purchased this vehicle, I was told that all ADAS features would be available once the cameras calibrated (approximately 50 miles). After 100 miles my wife bumped into a wall in our garage. I opened a ticket and Tesla said the ADAS features are unavailable until a software update is sent. The sales person who I spoke to were not aware of this. This is EXTREMELY dangerous. Drivers are reliant on warnings from features like this and to have the features off without a warning could get someone run over.

Owner-reported narrative. Look up ODI 11498819 at NHTSA ↗

Recall history

17 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

22V844000 · Exterior Lighting:Tail Lights

Reported: 2022-11-15 (November 15, 2022)

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.

Consequence: A taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.

NHTSA campaign record ↗
22V895000 · Suspension:Critical Fasteners | Suspension:Front | Suspension:Subframe/Mounting Bracket

Reported: 2022-12-05 (December 5, 2022)

Tesla, Inc. (Tesla) is recalling certain 2023 Model Y vehicles. The front suspension lateral link fasteners may not have been properly attached to the sub-frame.

Consequence: A loose fastener can allow the lateral link to separate from the sub-frame, causing instability and increasing the risk of a crash.

Remedy: Tesla Service will tighten or replace the fasteners as necessary, free of charge. Owner notification letters were mailed February 7, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-31-002.

NHTSA campaign record ↗
23V085000 · Steering:Automated/Adaptive Steering

Reported: 2023-02-15 (February 15, 2023)

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Consequence: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

NHTSA campaign record ↗
23V130000 · Seat Belts:Rear/Other:Anchorage | Seats:Critical Fasteners

Reported: 2023-02-27 (February 27, 2023)

Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The bolts securing the second-row seat back frames may not have been securely tightened.

Consequence: A loose seat frame bolt may reduce the seat belt system's performance, increasing the risk of injury during a crash.

Remedy: Tesla Service Centers will inspect and tighten the bolts as necessary, free of charge. Owner notification letters are expected to be mailed April 25, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-13-001.

NHTSA campaign record ↗
23V385000 · Steering:Critical Fasteners | Steering: Steering Wheel/Handle Bar

Reported: 2023-05-30 (May 30, 2023)

Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The steering wheel fastener may be loose.

Consequence: A loose fastener may allow the steering wheel to disconnect from the steering column, which can cause a loss of steering control and increase the risk of a crash.

Remedy: Tesla Service will inspect and replace the fastener as necessary, free of charge. Owner notification letters were be mailed July 28, 2023. Tesla's number for this recall is SB-23-32-001.

NHTSA campaign record ↗
23V434000 · Electrical System:Propulsion System:Traction Battery

Reported: 2023-06-19 (June 19, 2023)

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.

Consequence: A defective battery disconnect may not isolate the vehicle's high voltage battery after a crash or fault detection, increasing the risk of electrical shock and injury.

Remedy: Tesla Service will replace the pyrotechnic battery disconnect, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-16-005.

NHTSA campaign record ↗
23V489000 · Forward Collision Avoidance: Sensing System: Camera

Reported: 2023-07-14 (July 14, 2023)

Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.

Consequence: Safety features that are unavailable without any warning to the driver may increase the risk of a crash.

Remedy: Tesla Service will inspect and adjust the pitch angle, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-17-006.

NHTSA campaign record ↗
23V838000 · Electrical System:Adas:Driver Monitoring:Software

Reported: 2023-12-12 (December 12, 2023)

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Consequence: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

NHTSA campaign record ↗
24V035000 · Back Over Prevention: Sensing System: Camera

Reported: 2024-01-22 (January 22, 2024)

Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.

Consequence: A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.

NHTSA campaign record ↗
24V051000 · Electrical System: Instrument Cluster/Panel

Reported: 2024-01-30 (January 30, 2024)

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Consequence: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

NHTSA campaign record ↗
24V376000 · Seat Belts:Front:Warning Light/Devices

Reported: 2024-05-28 (May 28, 2024)

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

NHTSA campaign record ↗
24V554000 · Electrical System:Software | Latches/Locks/Linkages:Hood:Latch

Reported: 2024-07-24 (July 24, 2024)

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

NHTSA campaign record ↗
24V935000 · Tires:Pressure Monitoring And Regulating Systems

Reported: 2024-12-17 (December 17, 2024)

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Consequence: Driving with improperly inflated tires increases the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

NHTSA campaign record ↗
25V002000 · Back Over Prevention:Software | Electrical System

Reported: 2025-01-06 (January 6, 2025)

Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.

NHTSA campaign record ↗
25V092000 · Steering:Electric Power Assist System

Reported: 2025-02-14 (February 14, 2025)

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.

Consequence: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 25, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-004.

NHTSA campaign record ↗
26V283000 · Back Over Prevention:Software

Reported: 2026-05-04 (May 4, 2026)

Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.

NHTSA campaign record ↗
26V507000 · Exterior Lighting:Headlights

Reported: 2026-08-04 (August 4, 2026)

Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.

Remedy: The remedy is currently under development. Owner notification letters are expected to be mailed October 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.

NHTSA campaign record ↗