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U.S. public vehicle records

2023 Tesla MODEL 3: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

417 owner complaints analyzed

12 distinct recall campaigns

3,400 mi median reported failure mileage

Scope: 2023 model year. Data snapshot: . 39 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Forward Collision Avoidance: Adaptive Cruise Control is the most frequently named component, appearing in 111 of 417 complaints (26.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior15938.1%
Steering behavior9422.5%
Electrical and battery issues225.3%
Engine operation102.4%
Transmission and shifting30.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Forward Collision Avoidance: Adaptive Cruise Control
111
Forward Collision Avoidance: Automatic Emergency Braking
95
Steering
84
Vehicle Speed Control
66
Unknown Or Other
57
Service Brakes
52
Electrical System
45
Forward Collision Avoidance: Warnings
30
Component breakdown data
CategoryCount
Forward Collision Avoidance: Adaptive Cruise Control111
Forward Collision Avoidance: Automatic Emergency Braking95
Steering84
Vehicle Speed Control66
Unknown Or Other57
Service Brakes52
Electrical System45
Forward Collision Avoidance: Warnings30

Forward Collision Avoidance: Adaptive Cruise Control: 111; Forward Collision Avoidance: Automatic Emergency Braking: 95; Steering: 84; Vehicle Speed Control: 66; Unknown Or Other: 57; Service Brakes: 52; Electrical System: 45; Forward Collision Avoidance: Warnings: 30

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
31
25,000 to 49,999
5
50,000 to 74,999
2
75,000 to 99,999
0
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00031
25,000 to 49,9995
50,000 to 74,9992
75,000 to 99,9990
100,000 to 149,9991
150,000 and above0

Under 25,000: 31; 25,000 to 49,999: 5; 50,000 to 74,999: 2; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (31). 378 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2022
11
2023
211
2024
104
2025
55
2026
36
Complaints over time data
CategoryCount
202211
2023211
2024104
202555
202636

2022: 11; 2023: 211; 2024: 104; 2025: 55; 2026: 36

Pattern summary

Forward Collision Avoidance: Adaptive Cruise Control leads the component reports. Braking behavior appears in 159 complaint narratives. Steering behavior appears in 94 complaint narratives. Electrical and battery issues appears in 22 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11493312 · 2022-11-12 (November 12, 2022)

While traveling on the interstate at 75+ mph, which the cruise control engaged, the vehicle emergency braked 2 times during on one trip. The first felt like a fluke, speed was reduced by 10ish miles per hour. The second time was terrifying. I was traveling approximately 77 mph on the interstate and out of no where my vehicle slowed down significantly. I was too scared of getting hit from behind to look at the speedometer to know how much it actually breaked but it felt like it dropped down to 30 mph out of nowhere. Luckily I was not on a busy s…

Owner-reported narrative. Look up ODI 11493312 at NHTSA ↗

Owner report 11493392 · 2022-11-13 (November 13, 2022)

Picked up car from the dealership same day and had only 40 miles total on odometer. The car was running smooth. I was driving with my daughter in the passenger seat (12 yrs old) and got 2 error codes and my car went limp in the carpool lane. Basically went into neutral. Deceleration from 75mph .I had to avoid cars next to me to get to the shoulder and was driving at most 30-40 mph hoping a car would not slam into my rear. By the grace of God I made it to the shoulder safely. “Acceleration and Top Speed Reduced” and “Automatic Emergency Braking …

Owner-reported narrative. Look up ODI 11493392 at NHTSA ↗

Owner report 11494121 · 2022-11-18 (November 18, 2022)

The contact owns a 2023 Tesla Model-3. The contact stated while driving 75 MPH with the Adaptive Cruise Control activated, the vehicle experienced phantom braking and abruptly stopped. There was no warning light illuminated. The contact stated that there were no vehicles or objects around the vehicle at the time of the failure. The contact stated that she depressed the accelerator pedal and was able to continue driving. The manufacturer was notified of the failure and informed the contact that the forward Collison Avoidance camera might need to…

Owner-reported narrative. 500 miles reported. Look up ODI 11494121 at NHTSA ↗

Owner report 11494781 · 2022-11-24 (November 24, 2022)

While moving car to DRIVE mode, Cruise Control was activated accidentally, which resulted in car moving on its own from a stopped position in garage. By the time it was learnt what has happened, the car rear ended another parked car. Luckily no human was in front of the car and thus grave body injury was avoided. The car speed might have been less than 20mph. The front collision avoidance warning was not there and neither did Emergency brakes got deployed.

Owner-reported narrative. Look up ODI 11494781 at NHTSA ↗

Owner report 11495408 · 2022-11-29 (November 29, 2022)

I was pulling into a park spot , coming to a stop and the car within seconds accelerated into a building. There was no warning at all. Also, after the collision a warning popped on the screen saying that the emergency break was disabled. This was the first time seeing this alert, and I did not disable anything. I picked up the car on 11/28.

Owner-reported narrative. Look up ODI 11495408 at NHTSA ↗

Owner report 11495944 · 2022-12-04 (December 4, 2022)

Car accelerated by itself. Approximately 4:30pm december 3. I just exited freeway and pulled my foot off the pedal and it started to decelerate then there was a chime sound and the car suddenly shot forward. I slammed the brakes as quick as i could. Luckily no one was around. The driving conditions were terrible, it was raining hard and cold. I also just cancelled autopilot by signalling right before exiting. This happened just after updating to a new update 2022.40.4.2

Owner-reported narrative. Look up ODI 11495944 at NHTSA ↗

Owner report 11496554 · 2022-12-08 (December 8, 2022)

The contact owns a 2023 Tesla Model 3. The contact stated that while driving at undisclosed speeds with the Adaptive Cruise Control activated, the vehicle experienced phantom braking on two separate occasions upon approach of an overpass. The contact also stated that an audible alert tone was coming from the vehicle during the failures. Neither the Service Center nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 865.

Owner-reported narrative. 865 miles reported. Look up ODI 11496554 at NHTSA ↗

Owner report 11496930 · 2022-12-11 (December 11, 2022)

I took deliver of the Model 3 Performance in late October 2022 and have experienced phantom braking at least a dozen times over the last few months on the highway/interstate when using cruise control and Tesla’s standard autopilot, which keeps the vehicle centered in the lane. The phantom braking has occurred both in times with just the cruise control enabled and also when both cruise and autopilot have been enabled. The vehicle has slowed from 70 to 60 and even 50 miles per hour very quickly when there was no object nearby that would cause a c…

Owner-reported narrative. Look up ODI 11496930 at NHTSA ↗

Recall history

12 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

21V834000 · Air Bags:Side/Window:Curtain

Reported: 2021-10-25 (October 25, 2021)

Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

Consequence: A twisted side curtain air bag may improperly deploy, increasing the risk of injury or occupant ejection during a crash.

Remedy: Tesla Service will inspect and realign the left and right side curtain air bag as necessary, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-20-006.

NHTSA campaign record ↗
22V844000 · Exterior Lighting:Tail Lights

Reported: 2022-11-15 (November 15, 2022)

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.

Consequence: A taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.

NHTSA campaign record ↗
23V085000 · Steering:Automated/Adaptive Steering

Reported: 2023-02-15 (February 15, 2023)

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Consequence: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

NHTSA campaign record ↗
23V434000 · Electrical System:Propulsion System:Traction Battery

Reported: 2023-06-19 (June 19, 2023)

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.

Consequence: A defective battery disconnect may not isolate the vehicle's high voltage battery after a crash or fault detection, increasing the risk of electrical shock and injury.

Remedy: Tesla Service will replace the pyrotechnic battery disconnect, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-16-005.

NHTSA campaign record ↗
23V838000 · Electrical System:Adas:Driver Monitoring:Software

Reported: 2023-12-12 (December 12, 2023)

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Consequence: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

NHTSA campaign record ↗
24V051000 · Electrical System: Instrument Cluster/Panel

Reported: 2024-01-30 (January 30, 2024)

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Consequence: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

NHTSA campaign record ↗
24V376000 · Seat Belts:Front:Warning Light/Devices

Reported: 2024-05-28 (May 28, 2024)

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

NHTSA campaign record ↗
24V554000 · Electrical System:Software | Latches/Locks/Linkages:Hood:Latch

Reported: 2024-07-24 (July 24, 2024)

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

NHTSA campaign record ↗
24V935000 · Tires:Pressure Monitoring And Regulating Systems

Reported: 2024-12-17 (December 17, 2024)

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Consequence: Driving with improperly inflated tires increases the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

NHTSA campaign record ↗
25V092000 · Steering:Electric Power Assist System

Reported: 2025-02-14 (February 14, 2025)

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.

Consequence: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 25, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-004.

NHTSA campaign record ↗
26V283000 · Back Over Prevention:Software

Reported: 2026-05-04 (May 4, 2026)

Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.

NHTSA campaign record ↗
26V507000 · Exterior Lighting:Headlights

Reported: 2026-08-04 (August 4, 2026)

Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.

Remedy: The remedy is currently under development. Owner notification letters are expected to be mailed October 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.

NHTSA campaign record ↗