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2003 Suzuki XL-7: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

24 owner complaints analyzed

2 distinct recall campaigns

38,600 mi median reported failure mileage

Scope: 2003 model year. Data snapshot: . 19 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 3 of 24 complaints (12.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior729.2%
Electrical and battery issues312.5%
Steering behavior312.5%
Fuel system concerns28.3%
Transmission and shifting14.2%
Engine operation14.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
3
Engine And Engine Cooling
2
Fuel System, Gasoline
2
Seat Belts
2
Service Brakes, Hydraulic
2
Structure
2
Vehicle Speed Control:Cables
2
Air Bags
1
Component breakdown data
CategoryCount
Electrical System3
Engine And Engine Cooling2
Fuel System, Gasoline2
Seat Belts2
Service Brakes, Hydraulic2
Structure2
Vehicle Speed Control:Cables2
Air Bags1

Electrical System: 3; Engine And Engine Cooling: 2; Fuel System, Gasoline: 2; Seat Belts: 2; Service Brakes, Hydraulic: 2; Structure: 2; Vehicle Speed Control:Cables: 2; Air Bags: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
7
25,000 to 49,999
3
50,000 to 74,999
4
75,000 to 99,999
0
100,000 to 149,999
2
150,000 and above
3
Reported problems by failure mileage data
CategoryCount
Under 25,0007
25,000 to 49,9993
50,000 to 74,9994
75,000 to 99,9990
100,000 to 149,9992
150,000 and above3

Under 25,000: 7; 25,000 to 49,999: 3; 50,000 to 74,999: 4; 75,000 to 99,999: 0; 100,000 to 149,999: 2; 150,000 and above: 3

Under 25,000 miles has the most reports with usable mileage (7). 5 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2003
1
2004
6
2005
3
2006
5
2007
2
2009
1
2010
2
2012
1
2014
2
2022
1
Complaints over time data
CategoryCount
20031
20046
20053
20065
20072
20091
20102
20121
20142
20221

2003: 1; 2004: 6; 2005: 3; 2006: 5; 2007: 2; 2009: 1; 2010: 2; 2012: 1; 2014: 2; 2022: 1

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 7 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Steering behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10051473 · 2004-01-01 (January 1, 2004)

ON DECEMBER 31, 2003, THE 2003 SUZUKI XL-7 WITH 6301 MILES WAS DRIVEN BY OWNER'S MOTHER, MAXINE MARTIN, ON HWY 95 IN COEUR D'ALENE, IDAHO. AS DRIVER WAS APPROACHING STOP LIGHT, SHE APPLIED THE BRAKE AT WHICH TIME THE CAR ENGINE ACCELERATED VERY FAST. IN ORDER TO AVOID A REAR END COLLISON WITH THE CAR AHEAD, THE DRIVER SWERVED INTO OTHER LANE HITTING A STATE OF IDAHO PICKUP. THERE WAS DAMAGE TO BOTH VEHICLES AND THE SUZUKI DRIVER WAS CITED FOR IMPROPER LANE CHANGE. SUZUKI DRIVER HAD SLIGHT INJURY TO BACK. CAR BEING TAKEN TO SUZUKI DEALER O…

Owner-reported narrative. 6,886 miles reported. Look up ODI 10051473 at NHTSA ↗

Owner report 10052176 · 2003-12-31 (December 31, 2003)

THE CONSUMER RECEIVED A NOTICE FOR RECALL# 03 V 512 000 SUBJECT: ACCELERATOR CABLE CASING CAP. AN APPOINTMENT WAS MADE WITH THE DEALER FOR 12/26/2003. ON 12/22/2003, THE VEHICLE ACCELERATED WHEN THE DRIVER TRIED TO BRAKE. THE VEHICLE HIT A PARKED CAR AS A RESULT. PLEASE PROVIDE DEALER INFORMATION ALONG WITH ANY OTHER DETAILED INFORMATION. *JB

Owner-reported narrative. 9,000 miles reported. Look up ODI 10052176 at NHTSA ↗

Owner report 10061667 · 2004-03-09 (March 9, 2004)

WHILE DRIVING AT 35 MPH CONSUMER DEPRESSED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. VEHICLE NEVER SLOWED DOWN. CONSUMER EVENTUALLY HAD TO USE THE EMERGENCY BRAKES TO STOP THE VEHICLE. DEALER REPLACED THE PADS AND THE ROTORS, BUT THE PROBLEM RECURRED.

Owner-reported narrative. 10,000 miles reported. Look up ODI 10061667 at NHTSA ↗

Owner report 10071729 · 2004-04-28 (April 28, 2004)

DUE TO RAINY WEATHER CONDITIONS WATER LEAKED ONTO THE FLOOR. DEALER INSPECTED THE DOORS/FLOOR/ BODY, AND COULD NOT REPRODUCE OR CORRECT THE PROBLEM.*AK

Owner-reported narrative. Look up ODI 10071729 at NHTSA ↗

Owner report 10080548 · 2004-07-07 (July 7, 2004)

THIS XL-7 DOESN'T HAVE 8,000 ON IT YET ,AND THE PAINT IS FADED REALLY BAD ALREADY,AND THERE IS ACID RAIN SPOTS SHOWING UP ON THE HOOD AND TOP. I WOULD LIKE TO KNOW IF SUZUKI HAS ANY KIND OF RECALL ON THE BURGUNDY PEARL PAINT,DUE TO FADING.WILL BE CONTACTING THE DEALERSHIP VERY SOON ,BUT WOULD LIKE TO KNOW IF THIS IS A LEGITIMATE PROBLEM AND A POSSIBLE REPORT TO MENTION TO THEM...ORIGINAL DEALER NO LONGER SELL SUZUKI,SO I HAVE BEEN GETTING SERVICE WORK DONE AT COURTESY SUZUKI IN IRWIN PA.*AK

Owner-reported narrative. 5,000 miles reported. Look up ODI 10080548 at NHTSA ↗

Owner report 10097650 · 2004-10-25 (October 25, 2004)

CONSUMER WAS TRAVELING AT 40 MPH AND T-BONED ANOTHER VEHICLE. UPON IMPACT AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED SOME INJURIES.*AK

Owner-reported narrative. Look up ODI 10097650 at NHTSA ↗

Owner report 10108836 · 2005-01-25 (January 25, 2005)

THE ENGINE LIGHT CAME ON INTERMITTENTLY, WHEN IT RAINED IT WAS HARD TO CONTROL THE VEHICLE. THE DEALER COULD NOT FIND ANY DEFECTS WITH THE VEHICLE. *JB

Owner-reported narrative. 2,000 miles reported. Look up ODI 10108836 at NHTSA ↗

Owner report 10109034 · 2004-12-09 (December 9, 2004)

RECALL CAMPAIGN FOR THE SUZUKI XL-7. FUNNY BURNING SMELL EACH TIME THE AIR CONSITIONER IS TURNED ON. ALSO GAS MILEAGE IS A PROLEM. *BF

Owner-reported narrative. Look up ODI 10109034 at NHTSA ↗

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

03V512000 · Vehicle Speed Control:Cables

Reported: 2003-12-05 (December 5, 2003)

ON CERTAIN SPORT UTILITY VEHICLES, THE ACCELERATOR CABLE CASING CAP THAT IS ATTACHED TO THE VEHICLE FIREWALL CAN CRACK DUE TO EXTENDED EXPOSURE TO FORCES FROM THE ACCELERATOR CABLE AND INSUFFICIENT LONG-TERM DURABILITY OF THE PLASTIC CASING CAP. IF THE CASING CAP BECOMES CRACKED, MOVEMENT OF THE INNER ACCELERATOR CABLE THROUGH THE CAP CAN CAUSE THE INNER ACCELERATOR CABLE TO BECOME FRAYED.

Consequence: IF THE INNER ACCELERATOR CABLE BECOMES FRAYED, IT CAN STICK DURING VEHICLE OPERATION. IN THE CASE WHERE AN ACCELERATOR CABLE STICKS, THE DRIVER COULD HAVE DIFFICULTY CONTROLLING VEHICLE SPEED, WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL REPLACE THE ACCELERATOR CABLE, WHICH INCLUDES THE PLASTIC CASING CAP. OWNER NOTIFICATION BEGAN ON JANUARY 5, 2004. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.

NHTSA campaign record ↗
05V452000 · Service Brakes, Hydraulic:Foundation Components:Disc:Rotor

Reported: 2005-10-05 (October 5, 2005)

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 16-INCH WHEELS, THE FRONT BRAKE DISCS MAY BREAK UNDER SEVERE DRIVING CONDITIONS. THE BREAKAGE CAN OCCUR IN CONDITIONS WHERE THE VEHICLE IS DRIVEN ON A REGULAR BASIS ON EXTREMELY STEEP PAVED DOWN-SLOPES WHILE CONTINUOUSLY APPLYING THE BRAKES.

Consequence: THE FRONT BRAKES MAY BECOME INOPERATIVE AND THE VEHICLE MAY PULL TO ONE SIDE. THIS COULD RESULT IN A CRASH WITHOUT PRIOR WARNING.

Remedy: DEALERS WILL REPLACE THE FRONT BRAKE DISCS ON THESE VEHICLES. THE RECALL BEGAN ON NOVEMBER 10, 2005. THESE VEHICLES ARE LOCATED ON ST. THOMAS ISLAND (VIRGIN ISLANDS). OWNERS MAY CONTACT SUZUKI DEL CARIBE AT 787-622-0600.

NHTSA campaign record ↗