2002 Suzuki GRAND VITARA XL-7: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
8 owner complaints analyzed
1 distinct recall campaigns
60,015 mi median reported failure mileage
Scope: 2002 model year. Data snapshot: . 4 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Air Bags is the most frequently named component, appearing in 1 of 8 complaints (12.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 2 | 25.0% |
| Steering behavior | 2 | 25.0% |
| Electrical and battery issues | 1 | 12.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 1 |
| Electrical System | 1 |
| Engine And Engine Cooling:Engine | 1 |
| Fuel System, Gasoline | 1 |
| Power Train:Automatic Transmission | 1 |
| Seat Belts:Rear/Other | 1 |
| Tires | 1 |
| Unknown Or Other | 1 |
Air Bags: 1; Electrical System: 1; Engine And Engine Cooling:Engine: 1; Fuel System, Gasoline: 1; Power Train:Automatic Transmission: 1; Seat Belts:Rear/Other: 1; Tires: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 1 |
Under 25,000: 0; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 1
25,000 to 49,999 miles has the most reports with usable mileage (2). 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2005 | 2 |
| 2006 | 3 |
| 2009 | 1 |
| 2014 | 1 |
| 2020 | 1 |
2005: 2; 2006: 3; 2009: 1; 2014: 1; 2020: 1
Pattern summary
Air Bags leads the component reports. Transmission and shifting appears in 2 complaint narratives. Steering behavior appears in 2 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10118825 · 2005-05-02 (May 2, 2005)
THE CONSUMER STATED THAT SHE HEARD A SQUEALING SOUND UNDER THE HOOD WHILE MAKING A SHARP RIGHT TURN. OCCASIONALLY AFTER THE SOUND, THE STEERING CONTROL WOULD NOT BE THERE. THE CONSUMER SPOKE TO DEALER, WHO STATED THEY WORKED ON THE TRANSMISSION AND CHANGED THE OIL.
Owner-reported narrative. 42,900 miles reported. Look up ODI 10118825 at NHTSA ↗
Owner report 10122106 · 2005-05-25 (May 25, 2005)
SEE NHTSA CAMPAIGN ID NUMBER : 03V512000 IN DECEMBER 2004 PURCHASED A SUZUKI XL-7 FOR $15,000 CASH WITH 24,000 MILES IN APRIL 2005 I STOPPED AT A STOP SIGN, SIGNALED TO MAKE A LEFT TURN. THE CAR SPUN FROM THE REAR CAUSING IT TO GO OUT OF CONTROL AND INTO A WALL. THE WHOLE FRONT END WAS SMASHED, REPAIRS ARE GOING TO COST ME $9,000 IN DAMAGES. EXPLAINED TO SUZUKI THAT THIS CAR WAS PAID FOR IN CASH AND THAT I ONLY HAD LIABILITY. SUZUKI IS STATING THAT THEY CAN'T DO ANYTHING CAUSE THE CAR DIDN'T HAVE FULL COVERAGE, AND THE RECALL WAS SENT TO THE …
Owner-reported narrative. 26,000 miles reported. Look up ODI 10122106 at NHTSA ↗
Owner report 10157696 · 2006-05-17 (May 17, 2006)
I AM SENDING THIS TO YOU SO MAYBE YOU CAN HELP ME. MY HUSBAND AND I PURCHASED A SUZUKI GRAND VITARA XL-7 3 YEARS AGO. MY XL-7 MANUFACTURES DATE IS 4/02. THE BUCKLE THAT SLIDES ON THE SEAT BELTS IS RUBBING ON THE SEAT BELTS AND TEARING MY SEAT BELTS. ALL MY REAR SEAT BELTS ARE RUINED. TWO OF THE ARE COMPLETELY IN HALF AND ONE IS HANGING ON ONLY BY A FEW STRANDS AND THE LAST IS JUST STARTING TO TEAR. I HAVE CONTACTED SUZUKI AND HAVE TAKEN IT TO HAVE AN INSPECTION ON THEM AND I FOUND OUT TODAY THAT SUZUKI IS GOING TO DO NOTHING ABOUT THIS P…
Owner-reported narrative. Look up ODI 10157696 at NHTSA ↗
Owner report 10157819 · 2006-05-18 (May 18, 2006)
DAMAGES TO MY SUV BECAUSE THE COMPANY HAVEN'T SENT THE RECALLS FOR MY SUV TO REPLACE SOME PART OF THE SUV. *NM
Owner-reported narrative. Look up ODI 10157819 at NHTSA ↗
Owner report 10158644 · 2006-05-31 (May 31, 2006)
STARTED MY VEHICLE AND NOTICED A BURNING SMELL. BACKED OUT OF MY GARAGE AND THE BACK DOOR ARM REST WAS SMOKING. SHUT THE CAR OFF AND PUT OUT FIRE. CALLED THE SUZUKI SHOP AND THEY HAD ME DRIVE IT IN. MY ELECTRICAL WARRANTY WAS EXPIRED. THEY REPLACED FUSE, SWITCH, HANDLE AND WIRE COMP. ON THE REAR DOOR. $561.00 LATER I PICKED UP THE VEHICLE. *NM
Owner-reported narrative. Look up ODI 10158644 at NHTSA ↗
Owner report 10274879 · 2009-06-24 (June 24, 2009)
TL*THE CONTACT OWNS A 2002 SUZUKI GRAND VITARA XL-7. THE VEHICLE HAS BRIDGESTONE DUELER H/T 687 (NA) TIRES, SIZE P235/60R17. THE CONTACT PURCHASED THE SET OF TIRES TWO YEARS AGO. CURRENTLY, THE TWO FRONT TIRES ARE DETERIORATING FROM THE INSIDE. THE REMAINING TREAD DEPTH WAS 1/8 AND 1/16. THE TIRE FAILURE MILEAGE WAS 25,000 AND THE VEHICLE CURRENT AND FAILURE MILEAGES WERE 77,130.
Owner-reported narrative. 77,130 miles reported. Look up ODI 10274879 at NHTSA ↗
Owner report 10596451 · 2014-06-05 (June 5, 2014)
TL* THE CONTACT OWNS A 2002 SUZUKI GRAND VITARA XL7. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, HE LOST CONSCIOUSNESS AND CRASHED INTO A POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT'S HEAD STRUCK THE STEERING WHEEL COLUMN AND FRONT WINDSHIELD. THE CONTACT SUSTAINED BRUISES TO THE CHEST AREA AND A SLIGHT CONCUSSION THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 230,000.
Owner-reported narrative. 230,000 miles reported. Look up ODI 10596451 at NHTSA ↗
Owner report 11372294 · 2020-10-29 (October 29, 2020)
THE VEHICLE 28610-54G10-000 SUZUKI SOLENOID,SHIFT LOCK IS BAD. CAN NOT FIND PART. IF THEIR ARE RECALLS ON THIS VEHICLE I WOULD LIKE THEM FIXED IF POSSIBLE PLEASE. VEHICLE WILL NOT SHIFT INTO GEAR AND IS ALSO RUNNING LEAN THE COMPUTUER CODE READS LEAN AND BAD SOLENOIDS.
Owner-reported narrative. Look up ODI 11372294 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
04V427000 · Fuel System, Gasoline
Reported: 2004-08-30 (August 30, 2004)
ON CERTAIN PASSENGER VEHICLES, UNDER AMBIENT TEMPERATURES BELOW -25 DEGREES CELSIUS, MOISTURE CAN FREEZE IN THE FUEL PRESSURE REGULATOR. AS A RESULT, FUEL SYSTEM PRESSURE MAY INCREASE AT THE TIME OF ENGINE START UP, CAUSING FUEL LOSS AT THE FUEL PIPE/FUEL HOSE CONNECTION.
Consequence: FUEL LOSS IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL PRESSURE REGULATOR, THE FUEL DELIVER HOSE AND REPLACE THE HOSE CLAMP WITH AN IMPROVED CLAMP. THE RECALL BEGAN ON SEPTEMBER 29, 2004. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.
NHTSA campaign record ↗