2020 Subaru IMPREZA: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
85 owner complaints analyzed
1 distinct recall campaigns
7,000 mi median reported failure mileage
Scope: 2020 model year. Data snapshot: . 42 complaints include usable failure mileage.
Most common problems
Visibility/Wiper is the most frequently named component, appearing in 52 of 85 complaints (61.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 6 | 7.1% |
| Braking behavior | 4 | 4.7% |
| Transmission and shifting | 1 | 1.2% |
| Engine operation | 1 | 1.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Visibility/Wiper | 52 |
| Unknown Or Other | 17 |
| Service Brakes | 5 |
| Electrical System | 4 |
| Air Bags | 3 |
| Engine | 3 |
| Forward Collision Avoidance: Automatic Emergency Braking | 3 |
| Visibility:Windshield | 3 |
Visibility/Wiper: 52; Unknown Or Other: 17; Service Brakes: 5; Electrical System: 4; Air Bags: 3; Engine: 3; Forward Collision Avoidance: Automatic Emergency Braking: 3; Visibility:Windshield: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 39 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 39; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 2; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (39). 43 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 1 |
| 2020 | 25 |
| 2021 | 26 |
| 2022 | 12 |
| 2023 | 8 |
| 2024 | 6 |
| 2025 | 3 |
| 2026 | 4 |
2019: 1; 2020: 25; 2021: 26; 2022: 12; 2023: 8; 2024: 6; 2025: 3; 2026: 4
Pattern summary
Visibility/Wiper leads the component reports. Electrical and battery issues appears in 6 complaint narratives. Braking behavior appears in 4 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11292136 · 2019-12-30 (December 30, 2019)
THE VEHICLE IS ABOUT A MONTH OLD, I WAS DRIVING ON THE FREEWAY WHEN A TINY PIECE OF GRAVEL HIT MY WINDSHIELD RESULTING IN A CRACK ABOUT 10 INCHES IN LENGTH LOCATED IN THE MIDDLE OF THE PASSENGER AND DRIVER SEAT SECTION. I DIDN'T HAVE ANY HEATING ON AND IT WAS A SUNNY DAY
Owner-reported narrative. 650 miles reported. Look up ODI 11292136 at NHTSA ↗
Owner report 11308874 · 2020-02-12 (February 12, 2020)
WINDSHIELD CRACKED SPONTANEOUSLY WHILE PARKED ON THE DRIVEWAY OUTSIDE MY HOUSE.
Owner-reported narrative. Look up ODI 11308874 at NHTSA ↗
Owner report 11310494 · 2020-02-21 (February 21, 2020)
BOUGHT THE CAR 12/21 FIRST WINDSHIELD CRACKED 1/28 WHILE SITTING IN MY DRIVEWAY OVER THE WEEKEND. DEALER CLAIMS THERE WAS A CHIP CAUSED BY A ROCK BUT I THINK THE "CHIP" WAS CAUSED BY THE CRACKING OF THE WINDSHIELD DROPPED OFF AT DEALER 2/4 THE FIRST REPLACEMENT IS BROKEN TAKES A WEEK TO GET ANOTHER PICKED UP 2/11 $500 REPLACEMENT WINDSHIELD CRACKED 2/20 - WHILE DRIVING. I DID NOT SEE OR HEAR ANYTHING IMPACT THE WINDSHIELD BUT I DID HERE THE GLASS CRACK. I FEEL THAT THESE WINDSHIELDS ARE UNREASONABLY FRAGILE AND SHOULD LAST LONGER …
Owner-reported narrative. 2,100 miles reported. Look up ODI 11310494 at NHTSA ↗
Owner report 11317010 · 2020-03-09 (March 9, 2020)
THE VEHICLE WAS PURCHASED IN JANUARY 2020 NEW FROM DEALER STOCK. IT HAS APPROXIMATELY 2000 MILES ON IT AND EXPERIENCED SPONTANEOUS WINDSHIELD CRACKS WITH NO INDICATION IT IS FROM SOMETHING STRIKING THE WINDSHIELD. CRACKS WERE DISCOVERED IN THE MORNING AFTER THE CAR WAS SITTING ALL NIGHT. THE DAY AFTER NOTICING THE FIRST CRACK, A SECOND CRACK DEVELOPED IN THE SAME MANNER AS THE FIRST, THE CAR WAS STATIONARY ALL NIGHT AND CRACK WAS DISCOVERED FIRST THING IN THE MORNING.
Owner-reported narrative. 2,000 miles reported. Look up ODI 11317010 at NHTSA ↗
Owner report 11318493 · 2020-03-17 (March 17, 2020)
I WAS SITTING IN MY CAR IN THE DRIVEWAY, HEARD A LOUD NOISE, AND A MOMENT LATER NOTICED THERE WAS A CRACK GOING FROM THE BOTTOM OF THE WINDSHIELD TO ABOUT HALF WAY UP. THERE WAS NO CAUSE AND THIS WAS JUST A CLEAN CRACK.
Owner-reported narrative. 2,036 miles reported. Look up ODI 11318493 at NHTSA ↗
Owner report 11324076 · 2020-05-11 (May 11, 2020)
MY WINDSHIELD CRACKED IT ABOUT 2500 MILES. I WENT TO THE DEALER AND THEY SAID IT WAS A STONE CHIP HOWEVER I DIDN'T SEE ONE. A COUPLE OF WEEKS AGO AND IT CRACKED IN THE MIDDLE HORIZONTALLY JUST BELOW THE REARVIEW MIRROR. THE TWO CRACKS WERE NOT CONNECTED INITIALLY. HOWEVER I HIT A BUMP IN THE ROAD AND THEY DID CONNECT. THE CRACK GOES ALMOST ALL THE WAY ACROSS FROM ONE SIDE TO THE OTHER OF MY WINDSHIELD AT THIS POINT. *TR
Owner-reported narrative. 2,500 miles reported. Look up ODI 11324076 at NHTSA ↗
Owner report 11329453 · 2020-06-17 (June 17, 2020)
A CRACK APPEARED ON THE WINDSHIELD WHILE IT WAS PARKED SO THERE WAS NO IMPACT ON THE GLASS WHEN IT OCCURRED. *TR
Owner-reported narrative. 4,551 miles reported. Look up ODI 11329453 at NHTSA ↗
Owner report 11340329 · 2020-07-20 (July 20, 2020)
APPROXIMATELY A 24 INCH LONG CRACK IN MY FRONT WINDSHIELD
Owner-reported narrative. 4,400 miles reported. Look up ODI 11340329 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
21V587000 · Fuel System, Gasoline:Delivery:Fuel Pump
Reported: 2021-07-29 (July 29, 2021)
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
NHTSA campaign record ↗