2017 Subaru IMPREZA: complaints, problems and recalls

WE PURCHASED A NEW IMPREZA ON 2/4/17, WITHIN DAYS OF BRINGING THE CAR HOME WE NOTICED THAT ALL THE RADIO PRESETS HAD BEEN WIPED OUT, AND THE XM RADIO HAD REVERTED BACK TO A TRIAL PERIOD. THAT SAME DAY WE RECEIVED AN EMAIL SAYING THAT OUR CAR WAS SENDING A PROBLEM CODE FOR THE STARLINK SYSTEM. UPON CALLING THE DEALERSHIP WE SPOKE WITH A SERVICE ADVISER WHO OWNS THE SAME CAR AND SHE TOLD US THAT SHE HAS ALL KINDS OF PROBLEMS WITH THE CAR SOFTWARE. INCLUDING BACKUP CAMERA, SCREEN FREEZING, LOSING RADIO PRESETS, CLOCK TIME CHANGING. AND SHE INDIC…

Owner-reported narrative. 69 miles reported. Look up ODI 10954314 at NHTSA ↗

EYESIGHT SYSTEM KEEPS TURNING ITSELF OFF. REAR CAMERA HAS FAR MORE PROBLEMS AFTER FEDERAL REAR CAMERA RECALL. CAMERA OFTEN DOESN'T APPEAR AND LEAVES ME WITH A BLANK SCREEN. EYESIGHT SYSTEM SHUTS OFF RANDOMLY AND RESETS AFTER A RESTART. NOTHING ELSE CHANGES BUY A RESTART, AND PROBLEM IS SOLVED. SOUND ALSO CEASES TO COME OUT OF THE RADIO, TOTAL SILENCE, REGARDLESS OF INPUT AND VOLUME SETTING. ALL OF THE ABOVE IS RANDOM. CAR'S BATTERY RUNS DOWN AT TIMES, AS THE SCREEN STAYS ON ON THE RADIO, EVEN WHEN TURNED OFF. TWICE THE CAR WOULD NOT START. WE N…

Owner-reported narrative. 1,400 miles reported. Look up ODI 10968330 at NHTSA ↗

I HAVE NOTICED THAT IT IS SIMPLY NOT POSSIBLE TO ADJUST THE DRIVER-SIDE REARVIEW MIRROR OUTWARD ENOUGH TO BE ABLE TO PROPERLY SEE VEHICLES WHICH COULD BE IN MY SIDE BLIND SPOTS, AND THIS FEELS INCREDIBLY UNSAFE. I'M HAPPY THAT THE CAR HAS BLIND SPOT DETECTORS ON THE MIRRORS, BUT THAT IS NO SUBSTITUTE FOR VISIBILITY. IN ADDITION, I DON'T BELIEVE THE LOWER TRIM LEVELS HAVE BLIND-SPOT DETECTORS. I AM 6'3', WHICH IS ON THE TALLER SIDE, BUT STILL, I AM NOT THE ONLY ONE EXPERIENCING THIS PROBLEM AND I HAVE NEVER HAD THIS PROBLEM IN ANY OTHER VEHICLE …

Owner-reported narrative. 1,000 miles reported. Look up ODI 10969706 at NHTSA ↗

TL* THE CONTACT OWNS A 2017 SUBARU IMPREZA. WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE LOST POWER. ALSO, THE GEARS FAILED TO SHIFT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE COMPUTER NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE DIFFERENT TIMES ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE …

Owner-reported narrative. 80,000 miles reported. Look up ODI 10979645 at NHTSA ↗

I DID A TEST DRIVE OF THE SUBARU IMPREZA 2017 PREMIUM WAGON AT A SEATTLE-AREA DEALERSHIP. I NOTICED THAT THE CAR DOOR DID NOT LOCK COMPLETELY OR OPENED BY ITSELF WHILE THE CAR WAS IN MOTION. I NOTICED THAT I AM NOT THE ONLY ONE WHO SEES THIS SAFETY ISSUE. THERE ARE OTHERS WHO HAVE REPORTED THE SAME OR SIMILAR PROBLEM ON SUBARU OWNERS FORUM. HERE ARE TWO LINKS TO REVIEW TO SEE THIS ISSUE BEING DISCUSSED: HTTP://WWW.IMPREZA5.COM/FORUM/9-2017-IMPREZA-GENERAL-DISCUSSION-FORUM/3281-IMPREZA-DOOR-CLOSING-ONLY-WHEN-SLAMMED.HTML HTTP://WWW.IMPREZA5.C…

Owner-reported narrative. 5 miles reported. Look up ODI 10991269 at NHTSA ↗

DASHBOARD AIRBAG WARNING LIGHT IS ON WHEN OUTSIDE TEMPERATURES ARE HOT. HAPPENS ALLS SURFACES/MOVEMENT: STATIONARY, MOVING, CITY STREET, HIGHWAY. PASSENGER SEAT EMPTY, DRIVER IN CAR ONLY. SUBARU DEALER BLAMED IT ON MY SEAT COVERS, AFTER PUSHING FOR MORE RESEARCH DEALERSHIP SAYS THERE IS A KNOWN PROBLEM WITH AIRBAG SENSOR BUT ONLY TECHS WHO CALL INTO THEIR TECH HELP LINE ARE MADE AWARE. THE PART TO FIX THE AIRBAG ISSUE/LIGHT IS NOT CURRENTLY AVAILABLE, AND NO SPECIFIC DATE THE PART WILL BE AVAILABLE TO FIX. DEALERSHIP STATES THE ISSUE IS THE SEN…

Owner-reported narrative. 3,496 miles reported. Look up ODI 10993829 at NHTSA ↗

EYESIGHT DISABLES IT'S SELF, RADIO VOLUME STOPPED WORKING, REARVIEW CAMERA DISABLES IT'S SELF, CAR LOCKED ITS SELF WITH ENGINE RUNNING FOR 1 HOUR WITH BOTH KEYS IN MY POCKET WHILE STANDING OUTSIDE WAITING FOR A TOW TRUCK. I PURCHASED THE 2017 SUBARU IMPREZA SPORT ON MEMORIAL DAY 2017. SINCE MY PURCHASE THE VEHICLE HAS BEEN RETURNED TO THE DEALER THREE TIMES TO FIX THESE ISSUES. THE LAST ISSUE REGARDING THE SELF LOCKING HAPPENED ON 07/13/17. SUBARU SERVICE DEPARTMENT HAS ADDRESSED THE PREVIOUS CONCERNS BY STATING AND UPGRADING SOFTWARE UPDATES T…

Owner-reported narrative. Look up ODI 11005535 at NHTSA ↗

RADIO CONTROLS "FROZE" BEFORE I EVEN DROVE IT OFF THE DEALER'S LOT. COULD NOT SELECT AF OR FM. SATELLITE RADIO, HOWEVER, WORKED. FIX WAS EITHER TO DISCONNECT THE BATTERY OR REMOVE AND REINSERT A FUZE. DEALER MECHANIC SHOWED ME HOW TO USE THE FUZE METHOD. CAR WAS STATIONARY AND HAD BEEN RUNNING FOR 5-10 MINUTES. I DID NOT TEST TO SEE IF OTHER ELECTRICAL FUNCTIONS WERE IMPACTED AS WELL.

Owner-reported narrative. 12 miles reported. Look up ODI 11013722 at NHTSA ↗

Reported: 2017-03-02 (March 2, 2017)

Subaru of America, Inc. (Subaru) is recalling certain 2017 Impreza vehicles. Due to a software problem, the rearview camera display may not work properly.

Consequence: A rearview camera display that does not function as designed can reduce the driver's view of what is behind the car, increasing the risk of a crash.

Remedy: Subaru will notify owners, and dealers will update the infotainment software, free of charge. The recall began on March 27, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for the recall is WTN-74.

Reported: 2017-03-29 (March 29, 2017)

Subaru of America, Inc. (Subaru) is recalling certain 2017 Impreza vehicles. Winter fuels may vaporize prematurely in the fuel line, resulting in a reduction in fuel pressure, possibly causing the engine to stall.

Consequence: An engine stall can increase the risk of a crash.

Remedy: Subaru will notify owners, and dealers will reprogram the engine control unit to turn the radiator cooling fan on at a lower temperature, free of charge. The recall began on April 20, 2017. Owners may contact Subaru customer service at 1-800-782-2738. Subaru's number for this recall is WTP-75.

Reported: 2019-10-18 (October 18, 2019)

Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.

Consequence: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.

Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.

Reported: 2019-10-17 (October 17, 2019)

Subaru of America, Inc. (Subaru) is recalling certain 2017-2018 Impreza and 2018 Crosstrek vehicles equipped with an aluminum Positive Crankcase Ventilation (PCV) valve. The PCV valve may come apart, allowing the separated components to enter the engine, possibly resulting in a loss of power while driving.

Consequence: An unexpected loss of power while driving can increase the risk of a crash.

Remedy: Subaru will notify owners, and dealers will inspect and, if necessary, replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the engine will be replaced, free of charge. The recall began December 2, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUP-01.

Reported: 2019-10-17 (October 17, 2019)

Subaru of America, Inc. (Subaru) is recalling certain 2017 Impreza vehicles equipped with an aluminum Positive Crankcase Ventilation (PCV) valve. The PCV valve may come apart, allowing the separated components to enter the engine, possibly resulting in a loss of power while driving.

Consequence: An unexpected loss of power while driving can increase the risk of a crash.

Remedy: Subaru will notify owners, and dealers will replace the engine, free of charge. The recall began December 3, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUS-04.

Reported: 2021-04-15 (April 15, 2021)

Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.

Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.

Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.

Reported: 2022-08-12 (August 12, 2022)

Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza vehicles. The left and right side reflex reflector and left side low beam reflector may inadequately reflect light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Reflectors that do not provide adequate illumination reduce the driver's ability to see and increase the risk of a crash.

Remedy: Dealers will replace the front headlamp assemblies, free of charge. Owner notification letters were mailed November 15, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRG-22.