2024 Subaru ASCENT: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
50 owner complaints analyzed
1 distinct recall campaigns
11,200 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Visibility:Rearview Mirrors/Devices:Exterior is the most frequently named component, appearing in 22 of 50 complaints (44.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 6 | 12.0% |
| Steering behavior | 4 | 8.0% |
| Transmission and shifting | 1 | 2.0% |
| Electrical and battery issues | 1 | 2.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Visibility:Rearview Mirrors/Devices:Exterior | 22 |
| Visibility/Wiper | 8 |
| Unknown Or Other | 5 |
| Electrical System | 4 |
| Forward Collision Avoidance: Automatic Emergency Braking | 3 |
| Power Train | 3 |
| Steering | 3 |
| Wheels | 3 |
Visibility:Rearview Mirrors/Devices:Exterior: 22; Visibility/Wiper: 8; Unknown Or Other: 5; Electrical System: 4; Forward Collision Avoidance: Automatic Emergency Braking: 3; Power Train: 3; Steering: 3; Wheels: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 49 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 26 |
| 2025 | 16 |
| 2026 | 8 |
2024: 26; 2025: 16; 2026: 8
Pattern summary
Visibility:Rearview Mirrors/Devices:Exterior leads the component reports. Braking behavior appears in 6 complaint narratives. Steering behavior appears in 4 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11583402 · 2024-04-16 (April 16, 2024)
The wireless car play phone connection randomly drops and is a known issue with Subaru. This a potential safety issue due to dropping calls mid calls that are hands free and encourage the driver to grab the mobile phone change it from air play to phone and then back to air play to fix it. Or take it off car option requiring the drivers attention to be diverted. Also this issue drops the navigation embedded into the radio unit on the car which could again create a safety issue distracting drivers and causing accidents. This needs to be addressed…
Owner-reported narrative. Look up ODI 11583402 at NHTSA ↗
Owner report 11585962 · 2024-04-29 (April 29, 2024)
Driver side mirror has vibration that increases with speed. At highway speeds, it is difficult to safely see the lane next to you, especially if there is a vehicle behind you with their headlights on. The vehicle's mirror glass and housing were replaced and the vibration remains. There is no observable vibration with the passenger side mirror. Was advised by a local dealership that there is no more they can do to eliminate the vibration.
Owner-reported narrative. Look up ODI 11585962 at NHTSA ↗
Owner report 11595175 · 2024-06-18 (June 18, 2024)
The driver-side mirror vibrates and shakes excessively on rough roads or at highway speeds, making it difficult to use, especially at night. In contrast, the passenger-side mirror is stable at all speeds with minimal to no shaking. The dealer's service department confirmed the problem and replaced the mirror but was unable to fix it, stating that nothing else can be done. The driver-side mirror has had this issue since the car was delivered from the dealer.
Owner-reported narrative. Look up ODI 11595175 at NHTSA ↗
Owner report 11598382 · 2024-07-02 (July 2, 2024)
The driver-side mirror vibrates and shakes excessively at highway speeds, making it difficult to use, especially at night. In contrast, the passenger-side mirror is stable at all speeds with minimal to no shaking. The dealer's service department confirmed the problem and worked on finding a solution. Solution still ha snot been found. The driver-side mirror has had this issue since the car was purchased.
Owner-reported narrative. Look up ODI 11598382 at NHTSA ↗
Owner report 11598383 · 2024-07-02 (July 2, 2024)
While using CarPlay, it acts as if it disconnects the call, but still shows on my phone screen. It has happened numerous times, and I have found that if I switch it to phone and back to CarPlay it will work again. It has not been a solution to the problem as it only works for that one time. I believe that makes having the handsfree options pointless if I have to figure out what is happening while I am driving and talking on the phone with CarPlay.
Owner-reported narrative. Look up ODI 11598383 at NHTSA ↗
Owner report 11601634 · 2024-07-12 (July 12, 2024)
Driver’s side mirror demonstrates excessive shaking as compared to passenger side. Housing has been replaced but no change. Visually difficult for me to use that mirror at times.
Owner-reported narrative. Look up ODI 11601634 at NHTSA ↗
Owner report 11601636 · 2024-07-12 (July 12, 2024)
In my new 2024 Ascent, there's a vibration in the driver side mirror that gets worse as speed increases. It's a minor issue, but it's disappointing for a brand new car to have this problem. The Subaru dealer hasn't taken any action despite being informed about it, and the vibration persists.
Owner-reported narrative. Look up ODI 11601636 at NHTSA ↗
Owner report 11606122 · 2024-08-02 (August 2, 2024)
Driver side mirror vibration, per dealer and manufacturer, this is a known issue with no fix released yet
Owner-reported narrative. Look up ODI 11606122 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
26V436000 · Equipment:Other:Labels
Reported: 2026-07-07 (July 7, 2026)
Subaru of America, Inc. (Subaru) is recalling certain 2026 Crosstrek Hybrid, 2025-2026 Forester Hybrid, Forester, and 2019-2026 Ascent vehicles. These vehicles were manufactured with an incorrect Gross Axle Weight Rating (GAWR) on the certification label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 110, "Tire selection and rims."
Consequence: An incorrect GAWR label may lead to an overloaded vehicle, increasing the risk of a crash.
Remedy: Subaru will mail a new certification label to owners, free of charge. Owners may also choose to have a dealer install the new label, free of charge. Letters informing owners of the safety risk were mailed August 24, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-26.
NHTSA campaign record ↗