2024 Subaru ASCENT problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
50 owner complaints analyzed
1 distinct recall campaigns
11,200 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Visibility:Rearview Mirrors/Devices:Exterior is the most frequently named component, appearing in 22 of 50 complaints (44.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 6 | 12.0% |
| Steering behavior | 4 | 8.0% |
| Transmission and shifting | 1 | 2.0% |
| Electrical and battery issues | 1 | 2.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Visibility:Rearview Mirrors/Devices:Exterior | 22 |
| Visibility/Wiper | 8 |
| Unknown Or Other | 5 |
| Electrical System | 4 |
| Forward Collision Avoidance: Automatic Emergency Braking | 3 |
| Power Train | 3 |
| Steering | 3 |
| Wheels | 3 |
Visibility:Rearview Mirrors/Devices:Exterior: 22; Visibility/Wiper: 8; Unknown Or Other: 5; Electrical System: 4; Forward Collision Avoidance: Automatic Emergency Braking: 3; Power Train: 3; Steering: 3; Wheels: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 49 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 26 |
| 2025 | 16 |
| 2026 | 8 |
2024: 26; 2025: 16; 2026: 8
Pattern summary
Visibility:Rearview Mirrors/Devices:Exterior leads the component reports. Braking behavior appears in 6 complaint narratives. Steering behavior appears in 4 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11609291 · 2024-08-19 (August 19, 2024)
Eye sight freezing when car purchased brand new. I was told that this was a known Issue. Radio freezing and then resuming at blaring volume, I was told that this was a known issue and Subaru was waiting for an update. Burning smell from car when purchased, notified dealer, smell did not go away. I was told that this was normal. Starling freezing and not working, this was a service that I paid for, I was told that this was a known issue and was waiting for an update. On 6/9/2024 I was driving, while entering a tunnel, and using the adaptive cr…
Owner-reported narrative. Look up ODI 11609291 at NHTSA ↗
Owner report 11635744 · 2025-01-13 (January 13, 2025)
The vehicle was being driven on a public road, going roughly 45mph. I felt a very harsh studder/clunk and completely lost responsiveness from the accelerator. There was no throttle response even pumping the pedal all the way to the floor. I was able to coast to a parking area and make a safe stop. Once I was stopped, I turned the car off, back on again, and it got me the rest of the way home. This was the most severe instance of the problem, but both primary drivers of the car have experienced the accelerator going unresponsive at different tim…
Owner-reported narrative. Look up ODI 11635744 at NHTSA ↗
Owner report 11685769 · 2025-09-08 (September 8, 2025)
My vehicle has lost EYESIGHT TOO MANY TIMES while Am driving ON HIGH WAY SO STEERING WHEEL LOCKED, ADATER,CRUISE CONTROL SIGN APPEARS TOGETHER .JUST A SECOND MY FAMILY HAD ALMOST DIED DUE TO VACATION TIME IN AUGUST,2025.I CANT BELIEVE THAT IS BRAND NEW SUBARU ASCENT TOURING 2024 I PURCHASED FROM MARCH ,2024. We found SUBARU DEALERSHIP AT LAS VEGAS ,NA But TECHNICIAN OF THERE RESPONDED TO ME THAT : THEY DONT KNOW EXHAUST BUTTON NUMBER and THEY ARE NOT SURE MY CAR STILL SAFE OR NOT SAFETY WHEN I AM DRIVING ON THE HIGHWAY, (MY FAMILY HAS 7 people…
Owner-reported narrative. Look up ODI 11685769 at NHTSA ↗
Owner report 11699279 · 2025-11-13 (November 13, 2025)
My 2024 Subaru Ascent developed a recurring clunk/thump noise from the steering system during low-speed turning (10–15 mph) and when turning the wheel at a stop. The noise was present daily and worsened over time. I took the vehicle to two Subaru dealerships. Sterling Subaru dismissed the steering noise completely and stated they could not duplicate it. Dulles Subaru also initially dismissed the issue. Only when I returned to pick up the vehicle and insisted on demonstrating the noise did their technician acknowledge it. They compared my vehic…
Owner-reported narrative. Look up ODI 11699279 at NHTSA ↗
Owner report 11740740 · 2026-05-28 (May 28, 2026)
While pulling up to a drive thru window the vehicle shuddered and the engine shut off. I lost all power steering and had to come to a stop, shift into park, then restart the engine. No check engine lights or warnings illuminated. There were no status messages to indicate what caused it to shut off. Also the driver side mirror shakes a lot, just like all the other reports say.
Owner-reported narrative. Look up ODI 11740740 at NHTSA ↗
Owner report 11759770 · 2026-08-26 (August 26, 2026)
While driving, shortly after starting the trip (after traveling approximately a quarter mile), I felt what seemed like a bite or an electric shock on my left ankle, at floor level. I immediately pulled over and stopped the vehicle. My sock had a burn/hole in it, and I sustained three distinct marks on my ankle. There were no dashboard warning lights on before, during, or after the incident. This startled me while I was actively driving and could have caused a loss of vehicle control, particularly if it had occurred at higher speed or in traffi…
Owner-reported narrative. Look up ODI 11759770 at NHTSA ↗