2004 Setra S417: complaints, problems and recalls

2004 SKI-DOO SUMMIT HIGHMARK X UPON BACKING DOWN FROM CARRIER LEFT FRONT SKI SNAGGED UNDER LOADING RAMP AND BROUGHT THE SLED TO A STOP. LATER IT WAS NOTICED THAT THE LOWER FRONT A-ARM HAD BEEN TORN FROM ITS REAR MOUNT. AT THE TIME I WAS TOLD THE SLED WAS TOTALED BY THE DEALER, A MONTH LATER THE BULKHEAD THAT HAD FAILED WAS AVAILABLE SEPARATELY. UPON RECEIVING THE NEW PIECE IT WAS FOUND TO HAVE THE SAME INFERIOR WELDS THAT CAUSED THE FIRST ONE TO FAIL. IT WAS INSTALLED AFTER REWELDING AND OTHER REINFORCEMENTS WERE MADE. OLD PART IS AVAILAB…

Owner-reported narrative. 200 miles reported. Look up ODI 10106093 at NHTSA ↗

Reported: 2004-02-20 (February 20, 2004)

CERTAIN MOTOR COACHES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 101, "CONTROLS AND DISPLAYS." THE ILLUMINATION OF THE CONTROLS FOR THE HAZARD WARNING SIGNAL, HEATING/AIR-CONDITIONING FAN, AND WINDSHIELD DEFROSTING AND DEFOGGING SYSTEM HAS ONLY ONE LEVEL OF BRIGHTNESS AND IS NOT ADJUSTABLE. THE CORRECT BRIGHTNESS SHOULD PROVIDE AT LEAST TWO LEVELS OF BRIGHTNESS AND BE ADJUSTABLE.

Consequence: IF THIS WERE TO OCCUR DURING A NIGHT-TIME SITUATION THIS COULD CAUSE THE DRIVER NOT TO BE ABLE TO SEE THE CONTROLS AND DISPLAYS AND INCREASE THE RISK OF A CRASH.

Remedy: SETRA TECHNICIANS WILL GO TO CUSTOMER LOCATIONS AND REPLACE THE CONTROL SWITCH. THIS RECALL BEGAN APRIL 6, 2004, WITH PHASED COMPLETION DATES. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SETRA AT 1-800-882-8054.

Reported: 2004-05-06 (May 6, 2004)

ON CERTAIN MOTOR COACHES, UNDER SOME CONDITIONS, CRACKS AND FISSURES CAN FORM ON THE LOWER SECTIONS OF THE TANKS' SIDE WALLS, LEADING TO FUEL LEAKAGE.

Consequence: FUEL LEAKAGE IN THE PRESENCE OF A IGNITION SOURCE MAY RESULT IN A FIRE.

Remedy: DEALERS WILL INSPECT AND REPLACE THE FUEL TANKS. OWNER NOTIFICATION BEGAN ON MAY 28, 2004. OWNERS SHOULD CONTACT SETRA AT 1-800-882-8054.

Reported: 2005-05-17 (May 17, 2005)

CERTAIN (36-58 PASSENGER) MOTOR COACHES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 101, "CONTROLS AND DISPLAYS." THE PARKING BRAKE INDICATOR LAMP ILLUMINATES IN GREEN AND NOT RED, WHEN THE PARKING BRAKE IS ENGAGED.

Consequence: ILLUMINATION IN RED IS REQUIRED BY THE APPLICABLE STANDARD.

Remedy: DEALERS WILL INSTALL APPROPRIATE SOFTWARE TO CHANGE THE COLOR OF THE PARKING BRAKE INDICATOR LAMP FROM GREEN TO RED FREE OF CHARGE. THE RECALL BEGAN ON MAY 24, 2005. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.

Reported: 2005-05-10 (May 10, 2005)

ON CERTAIN 36-58 PASSENGER MOTOR COACHES, THE PARKING BRAKE INDICATOR LIGHT ON THE DASHBOARD MAY ILLUMINATE IN LIMITED CIRCUMSTANCES EVEN THOUGH THE PARKING BRAKE IS NOT ENGAGED.

Consequence: THE DRIVER MAY MISINTERPRET THE SIGNAL AND WRONGLY ASSUME THE PARKING BRAKE IS ENGAGED. THE VEHICLE COULD ROLL UNAWARE, WHICH COULD RESULT IN A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL REPLACE THE PARKING BRAKE PRESSURE SWITCH FREE OF CHARGE. THE RECALL ON MAY 24, 2005. OWNERS MAY CONTRACT SETRA AT 1-800-882-8054.

Reported: 2006-06-13 (June 13, 2006)

ON CERTAIN MOTOR COACHES, THE TRANSVERSE CONTROL ARM OF THE FRONT AXLE MIGHT BREAK AS A RESULT OF EXTREME PRESSURE (E.G., DURING A SUDDEN APPLICATION OF THE BRAKES AT THE FINAL STAGE OF THE STOP).

Consequence: THIS CONDITION COULD RESULT IN A LOSS OF STEERING CONTROL, WHICH COULD RESULT IN A CRASH.

Remedy: SETRA TECHNICAL REPRESENTATIVES WILL CONTACT THE CUSTOMER TO SET UP AN APPOINTMENT TO TEST THE TRANSVERSE CONTROL ARM AND, IF NECESSARY, WILL REPLACE THE TRANSVERSE CONTROL ARM FREE OF CHARGE. THE RECALL BEGAN ON JUNE 26, 2006. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.

Reported: 2006-06-29 (June 29, 2006)

ON CERTAIN MOTOR COACHES EQUIPPED WITH DETROIT DIESEL SERIES C-60 ENGINES, THE ELECTRONIC CONTROL MODULE (ECM) WILL REQUIRE TO BE REPROGRAMMED TO CURRENT MAINFRAME CALIBRATIONS.

Consequence: REPROGRAMMING THE ECM WILL PREVENT THE POTENTIAL OF A TURBOCHARGER FAILURE FROM PROGRESSING TO AN ENGINE COMPARTMENT FIRE.

Remedy: DETROIT DIESEL IS CONDUCTING THIS RECALL (PLEASE SEE 06E019000) AND WILL REPROGRAM THE ECM TO CURRENT MAINFRAME CALIBRATIONS FREE OF CHARGE. OWNERS MAY CONTACT DETROIT DIESEL AT 313-592-3708 OR SETRA AT 905-403-7807.

Reported: 2007-05-04 (May 4, 2007)

ON CERTAIN MOTOR COACHES, THE ELECTRICAL WIRE PREPARATION FOR THE CONTROL OF SOLAR ROOF HATCHES WAS NOT CARRIED OUT PROPERLY. THIS WIRING MAY CONTAIN OPEN ENERGIZED WIRE ENDS LOCATED IN THE HARNESS.

Consequence: IF THE OPEN WIRE ENDS COME INTO CONTACT WITH PARTS OF THE FRAME, IT MAY BE POSSIBLE FOR A SHORT CIRCUIT TO OCCUR AND THEN A SUBSEQUENT FIRE.

Remedy: DEALERS WILL SEND OUT TECHNICIANS TO DISCONNECT THE POWER TO THE WIRES AND REROUTE THE WIRES PROPERLY FREE OF CHARGE. THE RECALL BEGAN ON MAY 18, 2007. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.

Reported: 2007-05-08 (May 8, 2007)

ON CERTAIN MOTOR COACHES, THE ELECTRICAL WIRING HARNESS LOCATED BEHIND THE REAR TOILET WAS NOT PROPERLY INSTALLED. AS A RESULT, RUBBING CAN OCCUR ON THE OUTSIDE WIRE INSULATION CAUSING THE INSULATION TO WEAR AWAY AND EVENTUALLY CAUSE SUBSEQUENT ARCING.

Consequence: THIS COULD LEAD TO A SHORT CIRCUIT AND POSSIBLY A SUBSEQUENT FIRE.

Remedy: DEALERS WILL CHECK THE WIRING HARNESS ROUTING AND WILL CHANGE THE DAMAGED WIRES. IN ADDITION THE WIRING HARNESS WILL BE RELOCATED IN SUCH A WAY AS TO PREVENT RUBBING. THE RECALL BEGAN ON MAY 18, 2007. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.

Reported: 2009-02-04 (February 4, 2009)

SETRA IS RECALLING 490 MY 1984-2001 S215, MY 1994-2002 S217 AND MY 2003-2009 S417 MOTOR COACHES EQUIPPED WITH EMERGENCY EXITS. THESE MOTOR COACHES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE." WHEN A RELEASE MECHANISM IS NOT LOCATED WITHIN AN OCCUPANT SPACE OF AN ADJACENT SEAT, A LABEL MEETING THE REQUIREMENTS OF S5.5.2 THAT INDICATES THE LOCATION OF THE NEAREST RELEASE MECHANISM SHALL BE PLACED WITHIN THE OCCUPANT SPACE. EXAMPLE: "EMERGENCY EXIT INSTRUCTIONS LOCATED NEXT TO SEAT AHEAD" THESE LABELS ARE NOT INSTALLED IN THE MOTOR COACHES MENTIONED IN THE EXAMPLE ABOVE.

Consequence: IN THE EVENT OF A CRASH, WITHOUT THE CORRECT INSTRUCTIONS A PASSENGER MAY NOT KNOW HOW TO UNLATCH AND OPEN THE EMERGENCY EXIT INCREASING THE RISK OF INJURY.

Remedy: DEALERS WILL SEND LABELS WITH A SERVICE INSTRUCTIONS EXPLAINING THE LOCATION OF THE LABELS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MARCH 2009. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.

Reported: 2011-04-06 (April 6, 2011)

SETRA IS RECALLING CERTAIN MODEL YEAR 2003-2010 S417 AND MODEL YEAR 2011 S417 TC MOTOR COACHES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS." THE PARTITION GLASS BEHIND THE DRIVER OF EACH AFFECTED BUS DOES NOT HAVE THE NECESSARY DOT MARKINGS AS SPECIFIED AND WAS NOT MARKED CORRECTLY.

Consequence: COMPLIANCE TO FMVSS 205 IS REQUIRED FOR ANY AND ALL VEHICLES IN THE UNITED STATES TO ASSURE MINIMUM SAFETY REQUIREMENTS.

Remedy: DEALERS WILL REPLACE THE PARTITION GLASS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED BEGIN DURING MAY 2011. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.