2015 Ram PROMASTER CITY: complaints, problems and recalls

TL* THE CONTACT OWNS A 2015 RAM PROMASTER CITY. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS NOTIFIED BY THE POLICE THAT IT INDEPENDENTLY ROLLED FORWARD WHILE SHIFTED IN PARK. DUE TO THE FAILURE, THE VEHICLE STRUCK A POLE. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS INSPECTED BY A CHRYSLER TECHNICIAN WHO STATED THAT THERE WAS NO EVIDENCE OF A MALFUNCTION. PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN) AND 16E039000(ELECTRICAL SYSTEM, EXTERIOR LIGHTING). THE VEHICLE …

Owner-reported narrative. 4,000 miles reported. Look up ODI 10892355 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 RAM PROMASTER CITY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Owner-reported narrative. Look up ODI 10897721 at NHTSA ↗

FOUR TIMES IN ONE DAY THE VEHICLE TRANSMISSION AND ENGINE WARNING LIGHTS AND ALARMS WERE ACTIVATED. IMMEDIATELY, THE VEHICLE LOSS POWER. IN ONE INSTANCE, THIS HAPPENED WHILE I WAS ENCOUNTERING VEHICLES ENTERING AND EXITING A HIGHWAY RAMP. THE IMMEDIATE SLOWING ALMOST CAUSED A COLLISION AS VEHICLES ACCELERATING OFF THE ENTRY RAMP AND MERGING INTO MY LANE SUDDENLY HAD TO SLOW OR TAKE ACTION TO AVOID REAR ENDING ME. THIS OCCURRED TWO MORE TIMES BEFORE I COULD GET THE VEHICLE TO THE SERVICE DEPARTMENT. A SIMILAR INCIDENT HAPPENED WHEN I FIRST…

Owner-reported narrative. 17,600 miles reported. Look up ODI 10908741 at NHTSA ↗

AFTER FIRST PURCHASING WE NOTICED IT TENDS TO SURGE FORWARD OR STALL OUT FROM TIME TO TIME, AND ON A FEW OCCASIONS WHEN PUTTING IT INTO DRIVE, IT SOUNDS LIKE A SLEDGE HAMMER HIT THE ENGINE. I HAVE BEEN TO AND CALLED THE LOCAL DEALER IN DUNN NC AND TOLD THEM THE ISSUES AND ASKED IF THE SEVERAL RECALL NOTICES I HAVE GOTTEN COVER THE ISSUES WE'VE HAVE BEEN EXPERIENCING. I WAS TOLD WE DON'T HAVE THE PARTS YOU NEED, DON'T WORRY YOU WILL GET A LETTER TO BRING IT IN WHEN PARTS ARE AVAILABLE. WE GOT THE FIRST NOTICE SEVERAL MONTHS AGO, AND HAVE 4 NOT…

Owner-reported narrative. 800 miles reported. Look up ODI 10938654 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 RAM PROMASTER CITY. WHILE DRIVING 5 MPH, THE VEHICLE LEAKED POWER STEERING FLUID ONTO THE GROUND. IN ADDITION, THE TRANSMISSION INDICATOR ILLUMINATED WITHOUT WARNING. IT WAS DIAGNOSED THAT BATTERY ACID WAS LEAKING ONTO THE TRANSMISSION COVER, WHICH CAUSED ALL THE TRANSMISSION FLUID TO LEAK OUT OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

Owner-reported narrative. 3,000 miles reported. Look up ODI 10949065 at NHTSA ↗

WE OWN A 2015 RAM PROMASTER. WHILE DRIVING VARIOUS SPEEDS. IN THE MIDDLE OF THE STREET THE ENGINE STALLED WITHOUT WARNING. WAS ABLE TO PULL OVER AND PARK THE CAR. TRIED TO RESTART THE CAR BUT IT DIDN'T TURN ON. RETURNED AFTER 4 HOURS AND THE CAR WAS ABLE TO START. ENGINE LIGHT DID NOT TURN ON. ROUGHLY 15,000 MILES ON VEHICLE.

Owner-reported narrative. 15,000 miles reported. Look up ODI 10956055 at NHTSA ↗

WE OWN A 2015 RAM PROMASTERS. WHILE DRIVING ON THE FREEWAY AT VARIOUS SPEEDS. TECH EXPERIENCED A SUDDEN LOSS OF POWER. ON THE DASH APPEARED A YELLOW CHECK ENGINE LIGHT AND A RED SYMBOL ( ! ). A MESSAGE READ "SERVICE REQUIRED - TRANSMISSION SERVICE". AS THE TECH ATTEMPTED TO EXIT THE FREEWAY, AFRAID THAT THE VAN MIGHT STALL WITH INCOMING TRAFFIC. HE MADE A SAFE EXIT OFF THE FREEWAY. PULLED OVER, TURNED OFF IGNITION AND WAS ABLE TO RESTART THE CAR IN HOPES THAT THE TROUBLE WOULD CLEAR. THE RED SYMBOL ( ! ) DISAPPEARED AND POWER WAS RESTORE…

Owner-reported narrative. 23,000 miles reported. Look up ODI 10956088 at NHTSA ↗

HAD VEHICLE SERVICED FOR A COOLING FAN RELAY AFTER VEHICLE DISPLAYED A P0481 TROUBLE CODE. DEALER SERVICED AND REPLACED FAN RELAY. VEHICLE OVERHEATED APPROXIMATELY 100 MILES LATER DUE TO A DEFECTIVE COOLING FAN. THE FAN MELTED AND SMOKED AND CAUSED THE VEHICLE'S TEMPERATURE TO RISE RAPIDLY. DEALER INFORMED ME THAT THE PART WAS ON NATIONAL BACKORDER AND THAT 3,000 VEHICLES ARE CURRENTLY WAITING TO BE SERVICED WITH THIS PARTICULAR PART DUE TO IT'S HIGH RATE OF FAILURE. ESTIMATED REPAIR TIME OF 2 MONTHS. STILL WAITING FOR PART TO GET DELIVERED. TH…

Owner-reported narrative. 15,000 miles reported. Look up ODI 11020429 at NHTSA ↗

Reported: 2016-04-28 (April 28, 2016)

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Consequence: Trailer brake lights that are inoperative can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

Reported: 2017-09-26 (September 26, 2017)

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence: The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.

Reported: 2017-12-21 (December 21, 2017)

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.