2022 Ram 3500: complaints, problems and recalls

My vehicle came with 4X4 gear box shift on the floor. I could not get it to move into neutral or 4 low gear. I hardly drove in so it was no big deal so one day I pulled up the boot around the shift and there was a screw blocking the forward movement. It was the same screw that mount the plastic around the shift, after removing it I was able to get all the gears. The danger in that screw could have put me at risk by locking me into a gear and only staying there. The only reason I discovered this was I changed out my vinyl for carpet.

Owner-reported narrative. Look up ODI 11443717 at NHTSA ↗

Uconnect 12” Screen Blinds Driver With Full Brightness in Reverse. There is a software issue with the Uconnect 12” screen in RAM trucks. The issue arises in dark unlit areas when the truck is put in reverse, the Uconnect 12” screen is automatically switched to full brightness, resulting in blinding the driver so the side rear view mirrors become useless. There is no way for the driver to override this max brightness when in reverse. The Uconnect 12” screen should maintain its current level of brightness when the driver places the truck in…

Owner-reported narrative. Look up ODI 11453203 at NHTSA ↗

My truck had around 230 miles on it and I experienced a thumping noise from the engine compartment. The thumping disappears once the truck reaches operating temperature and the EGR valve opens. Dodge claims they have no idea what the cause is. Additionally, there is an electrical draw. I have to jump start my truck every morning. The claim it is the amplifier. I pulled the fuse overnight and still had to jump start the following morning. I’m getting the run around.

Owner-reported narrative. Look up ODI 11456297 at NHTSA ↗

After vehicle is in reverse and you press the brake. When you move the shifter to park and then release your foot from the brake, the truck moves backwards about 5 inches. It acts like its still in reverse.

Owner-reported narrative. Look up ODI 11469088 at NHTSA ↗

when using the automatic rain wipers with automatic headlights activated during the daytime the dash illumination is darken to night time values. Since the dash is digital along with the radio system, it is EXTREMELY difficult to see anything. It requires you take take your eyes off the road for a longer period to time to view any information on the dash or in the navigation/radio. The dash illumination should never darken during the daytime, unless the light value is decreased to what a nightime value would be.

Owner-reported narrative. Look up ODI 11474589 at NHTSA ↗

Diesel Particulate Filter (DPF) Sensor never installed, digital gauge has never read anything but 0%. This can cause issues with regeneration of the DPF that will result in Limp mode.

Owner-reported narrative. Look up ODI 11477076 at NHTSA ↗

The transmission spontaneously slipped out of park and went into reverse. My safety was close to critically impacted. When it began to roll on its own, I was scooped by the driver door and dragged several yards until the truck impacted another vehicle and came to a stop. I very likely could have been killed. If anyone had been behind the truck they likely could have been killed. The incident resulted in significant damage to my vehicle and the vehicle that it ran into. I have not driven the truck since the incident to reproduce. Police did…

Owner-reported narrative. Look up ODI 11495346 at NHTSA ↗

The vehicle had been parked in the street for several hours. I started the vehicle in order to back it into my driveway for the night and then turned it off (total run time for the operation was most likely under a minute from the time the engine was started until it was shut down). The temperature was relatively cool and I did have to wait for the grid heater to cycle before the engine started. I did not notice any signs, warnings, safety indicators, or dash lights to alert me to any possible problems. Upon exiting the truck I detected a ve…

Owner-reported narrative. Look up ODI 11497149 at NHTSA ↗

Reported: 2021-10-14 (October 14, 2021)

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.

Consequence: A vehicle fire increases the risk of injury.

Remedy: Owners are advised to park these vehicles outside of buildings or structures, and not near other vehicles, until the vehicle has been remedied. Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. This recall has been superseded by 23V060.

Reported: 2021-11-24 (November 24, 2021)

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured with the incorrect amount of compressed gas, which can result in an improper air bag deployment.

Consequence: An air bag that deploys improperly can increase the risk of injury in a crash.

Remedy: Dealers will replace the SABIC assemblies, free of charge. Owner notification letters were mailed January 17, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y99.

Reported: 2022-03-10 (March 10, 2022)

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Consequence: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.

Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.

Reported: 2022-06-09 (June 9, 2022)

Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, 2500 pickup trucks, and 3500 Cab Chassis vehicles with GVWR less than 10,000 lbs. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will reprogram the radio software, free of charge. Owner notification letters were mailed July 5, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z47.

Reported: 2022-08-26 (August 26, 2022)

Chrysler (FCA US, LLC) is recalling certain 2022 Ram 3500, 3500 Cab Chassis, Ram 2500, and 4500 and 5500 Cab Chassis vehicles equipped with Cummins 6.7L turbo diesel engines. The engine control module (ECM) may have been built with a misaligned capacitor that can short-circuit, resulting in an internal loss of communication.

Consequence: An internal loss of communication can result in a loss of drive power, increasing the risk of a crash.

Remedy: Dealers will replace the ECM, free of charge. Owner notification letters were mailed October 20, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z87.

Reported: 2022-11-10 (November 10, 2022)

FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

Consequence: Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.

Remedy: Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.

Reported: 2022-12-08 (December 8, 2022)

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Consequence: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.

Remedy: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.

Reported: 2023-02-09 (February 9, 2023)

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.

Consequence: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.

Reported: 2023-09-28 (September 28, 2023)

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.

Reported: 2024-06-06 (June 6, 2024)

Chrysler (FCA US, LLC) is recalling certain 2022 Dodge Durango and Ram 2500 and 3500 vehicles. Due to a software malfunction, the ABS control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Consequence: Driving with a disabled electronic stability control system can increase the risk of a crash.

Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed beginning July 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 55B.

Reported: 2024-06-13 (June 13, 2024)

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

Reported: 2025-11-06 (November 6, 2025)

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 1500, Ram 2500, Ram 3500, Ram 4500, and Ram 5500 vehicles. The steering column control module may cause the driver's side air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.

Remedy: Dealers will replace the steering column control module, free of charge. Owner notification letters were mailed beginning December 11, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 14C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.