2014 Ram 3500: complaints, problems and recalls

ENTERED MY TRUCK, TO GO TO WORK. SHUT THE DRIVERS SIDE DOOR, AND THE REAR DRIVERS SIDE REAR DOOR WINDOW BLEW OUT. THE TRUCK WAS NOT EVEN A MONTH OLD. I LIVE IN A RURAL RESIDENTIAL AREA, AND NOTHING HAD HIT IT, TOUCHED IT, ETC. TEMP IN THE 50'S WITH RAIN. COVERED UNDER MY INSURANCE WITH NO DEDUCTIBLE, BUT EVEN THE GLASS COMPANY HAS SAID THIS IS A MANUFACTURERS DEFECT. IMPERIAL DODGE IN MENDON, MA DUCKING MY PHONE CALLS. CHRYSLER., TO THERE CREDIT SAID THEY WOULD CHECK INTO IT, (EVEN THOUGH YOU KNOW THEY WON'T). POINT BEING, "WHAT IF T…

Owner-reported narrative. 600 miles reported. Look up ODI 10583205 at NHTSA ↗

TRAVELING IN RIGHT LANE OF 4 LANE HIGHWAY AT 55MPH. ANOTHER VEHICLE PULLED OUT FROM THE RIGHT INTO MY LANE RIGHT IN FRONT OF ME. I LET OFF THROTTLE AND APPLIED BRAKES. NOTICED AN OPENING IN TRAFFIC IN THE LEFT LANE. TURNED ON THE TURN SIGNAL, STARTED TO SHIFT LANES AND APPLIED THROTTLE. TRUCK WOULD NOT ACCELERATE FOR WHAT FELT LIKE 2-3 SECONDS. BY THAT TIME THE CAR BEHIND ME IN THE LEFT LANE WAS RIGHT ON MY BUMPER. NO ACCIDENT OCCURRED, BUT IT WAS A CLOSE CALL. I HAD NOTICED A 1-2 SECOND THROTTLE DELAY A COUPLE TIMES WHILE MANEUVERING …

Owner-reported narrative. 342 miles reported. Look up ODI 10605683 at NHTSA ↗

THE TPMS (TIRE PRESSURE MONITORING SYSTEM) QUIT READING THE TIRE PRESSURE ON MY TRUCK WITHIN THE FIRST FEW HUNDRED MILES OF OWNERSHIP. MY TRUCK HAS BEEN IN THE SHOP FOR A TOTAL OF 6 TIMES FOR 8-10 DAYS FOR THIS ISSUE. THE DEALER COULD NOT FIGURE WHY THE SYSTEM QUIT....THEY HAVE REPLACED THE SENSORS, THE RF HUB, ETC. I HAVE JUST OVER 7,000 MILES ON THIS TRUCK AND THEY FINALLY GOT IT TO WORK CORRECTLY ABOUT A MONTH AGO. THIS WEEK, IT HAS STOPPED FUNCTIONING AGAIN. IF THE NHTSA REQUIRES THESE SYSTEMS TO BE ON VEHICLES FOR SAFETY, THEN CHRYS…

Owner-reported narrative. 400 miles reported. Look up ODI 10605825 at NHTSA ↗

WHILE LEAVING THE LOT I GO TO ACCELRATE AND THE TRUCK SLOWLY INCREASES SPEED AND THEN STARTS TO MOVE. THIS HAPPENS ALL THE TIME AND I TOOK THE TRUCK INTO THE DEALERSHIP AND THEY STATED THIS IS CHRYSLERS TORQUE MANAGEMENT SYSTEM. THIS SYSTEM HAS ALMOST CAUSED ME TO GET INTO A WRECK TWICE. I KNOW OF ONE FRIEND WHO HAS GOTTEN INTO A WRECK. I RESEARCHED THIS ISSUE AND SURE ENOUGH THERE ARE HUNDREDS OF MEMBERS ON DODGE AND CUMMINS FORUMS COMPLAINING OF THIS ISSUE AND CHRYSLER WILL NOT DO ANYTHING ABOUT IT. HERE IS A LINK TO SOME THREADS. HTTP://W…

Owner-reported narrative. 150 miles reported. Look up ODI 10606787 at NHTSA ↗

DANGEROUS POUR LAG WHEN ACCELERATOR IS DEPRESSED. A SOLID TWO SECOND DELAY WHEN, FOR EXAMPLE, THE ACCELERATOR PEDAL IS DEPRESSED TO ENTER AN ON RAMP TO A HIGHWAY. IT IS NOT SAFE TO HAVE TO PREDICT WHEN YOUR POWER WILL BE AVAILABLE. *JS

Owner-reported narrative. 10 miles reported. Look up ODI 10608419 at NHTSA ↗

I HAVE HAD AN ONGOING PROBLEM WITH THROTTLE RESPONSE SINCE NEW. THERE IS A 1-2 SECOND LAG WHEN ATTEMPTING TO ENTER TRAFFIC AND WHEN TRYING TO PASS ANOTHER VEHICLE. THIS PROBLEM AFFECTS NUMEROUS ASIAN EQUIPPED TRANSMISSIONS IN THE DODGE DIESEL TRUCKS AND MANY OWNERS ARE HAVING THE SAME PROBLEM WITH NO RESOLUTION OFFERED FROM THE DEALERSHIPS OR CHRYSLER CORP. IT IS VERY DANGEROUS BECAUSE YOU ARE ATTEMPTING TO ACCELERATE WITH SAFETY BUT HAVE TO ACCOUNT FOR A LAG IN PERFORMANCE. IT ALSO DOES NOT OCCUR ON ALL TRUCKS SO EQUIPPED AND VEHICLES EQUI…

Owner-reported narrative. 3,000 miles reported. Look up ODI 10609188 at NHTSA ↗

THERE IS MAJOR LAG BETWEEN THE WHEN THE THROTTLE IS APPLIED TO WHEN THE ENGINE RESPONDS. MANY ARE CALLING IT "DEAD PEDAL" BECAUSE THE ENGINE JUST DOESN'T RESPOND TO THROTTLE INPUT WHEN PRESSED QUICKLY. IF THE THROTTLE IS PRESSED SLOWLY, THE ENGINE RESPONDS AS ONE WOULD EXPECT, BUT IN AN EMERGENCY SITUATION, WHERE ONE HAS TO STOMP ON THE PEDDLE, THERE'S NO RESPONSE. FOR ME, I CAN SOMETIMES DO A 3 COUNT. THE ISSUE HAPPENS FROM A DEAD STOP OR WHEN YOU ARE CRUISING. WHEN CRUISING, IT'S EASY TO REPLICATE BECAUSE ALL YOU HAVE TO DO IT GIVE IT A …

Owner-reported narrative. 500 miles reported. Look up ODI 10610867 at NHTSA ↗

I WAS ATTEMPTING TO PASS A SLOW MOVING VEHICLE. I WAS TRAVELING AROUND 35MPH AT THE TIME. RIGHT BEFORE I WENT TO OVERTAKE THE VEHICLE I HAD TO LET OFF THE ACCELERATOR. WHEN THE PASSING LANE WAS CLEAR I GAVE THE TRUCK THE THROTTLE NEEDED TO PASS THE SLOW CAR, BUT IT WAS A GOOD 3-4 SECONDS AFTER PUSHING THE ACCELERATOR BEFORE THE TRUCK RESPONDED AT ALL. THIS WAS NOT TURBO LAG, IT WAS SIMPLY THE TRUCK DID NOT RESPOND TO MY INPUT WHEN NEEDED. I HAVE HAD THIS HAPPEN ALSO WHEN TRYING TO MERGE INTO TRAFFIC OR PULL OUT ONTO A BUSY STREET. IT IS DANGERO…

Owner-reported narrative. 2,200 miles reported. Look up ODI 10627856 at NHTSA ↗

Reported: 2013-10-17 (October 17, 2013)

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.

Consequence: Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.

Reported: 2014-10-08 (October 8, 2014)

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

Reported: 2015-07-22 (July 22, 2015)

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.

Consequence: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.

Remedy: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.

Reported: 2015-07-22 (July 22, 2015)

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.

Consequence: Air bags that unexpectedly deploy increase the risk of a crash or injury.

Remedy: Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.

Reported: 2015-07-23 (July 23, 2015)

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

Reported: 2015-08-26 (August 26, 2015)

Chrysler (FCA US LLC) is recalling certain model year 2014 Ram 2500 trucks and 2013-2014 Ram 3500 trucks and cab chassis manufactured October 9, 2012, to July 29, 2014. The affected vehicles may have inadequate welds securing the front track bar frame brackets, which may result in the bracket components separating from the frame.

Consequence: If the bracket components separate from the frame, the vehicle may be more difficult to steer and control, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect and install a reinforcement bracket over the front track bar bracket. This recall began on February 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R46.

Reported: 2017-05-09 (May 9, 2017)

Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.

Consequence: If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.

Remedy: Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.

Reported: 2017-08-10 (August 10, 2017)

Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

Consequence: If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.

Remedy: AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.

Reported: 2017-09-12 (September 12, 2017)

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

Consequence: The leaking water pump can increase the risk of an engine compartment fire.

Remedy: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.

Reported: 2017-12-20 (December 20, 2017)

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

Reported: 2017-12-21 (December 21, 2017)

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Reported: 2018-05-17 (May 17, 2018)

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Reported: 2019-01-25 (January 25, 2019)

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Consequence: A drag link separation can cause a loss of steering control, increasing the risk of crash.

Remedy: Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.

Reported: 2019-05-09 (May 9, 2019)

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Consequence: If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

Remedy: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

Reported: 2021-05-27 (May 27, 2021)

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Consequence: Wheel separation can cause a vehicle crash.

Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.