2014 Pierce ENFORCER: complaints, problems and recalls

Reported: 2015-08-13 (August 13, 2015)

Pierce Manufacturing (Pierce) is recalling certain model year 2014-2015 Pierce Arrow XT, Dash CF, Enforcer, Quantum, and Velocity emergency vehicles manufactured from November 3, 2014, through July 31, 2015. The affected vehicles have a driveshaft that may bend or twist possibly causing it disconnect.

Consequence: If the driveshaft disconnects from the vehicle, the vehicle would have a loss of drive, disabling it on the roadway and preventing the vehicle from responding to an emergency. Additionally, portions of the driveshaft could become a road hazard. These scenarios may increase the risk of a crash.

Remedy: Pierce has notified owners, and dealers will install a stronger driveshaft, free of charge. The recall began on September 15, 2015. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B265.

Reported: 2016-03-10 (March 10, 2016)

Pierce Manufacturing (Pierce) is recalling certain model year 2014-2016 Enforcer and Saber emergency vehicles manufactured from March 3, 2014, through February 3, 2016. The clamps on the heater hose may have been improperly installed allowing engine coolant to leak into the passenger compartment.

Consequence: If coolant leaks into the passenger compartment, it may contact electrical components causing a shorting of circuits and a loss of function of features controlled by those circuits, including loss of power to vehicle which may result in a stall and increase the risk of a crash. The hot coolant may also contact occupants and possibly cause burn injuries.

Remedy: Pierce will notify owners, and dealers will inspect the hose clamp installation. Any improperly installed clamps will be corrected free of charge. The recall began on April 11, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B269.

Reported: 2017-05-31 (May 31, 2017)

Pierce Manufacturing (Pierce) is recalling certain 2012-2017 Arrow XT, Dash, Enforcer, Quantum, and Velocity fire trucks equipped with the T3 rear steer option. The affected vehicles have a rear sway bar that may detach from the vehicle.

Consequence: If the sway bar detaches, the vehicle may sway more during steering maneuvers, increasing the risk of a crash.

Remedy: Pierce will notify owners, and dealers will replace and properly torque the sway bar fasteners, free of charge. The recall began on July 11, 2017. Owners may contact Pierce customer service at 1-888-974-3723.

Reported: 2018-07-11 (July 11, 2018)

Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.

Consequence: If the bracket falls, it could strike a person below.

Remedy: Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.

Reported: 2019-01-02 (January 2, 2019)

Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.

Consequence: If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.

Remedy: Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.

Reported: 2022-10-27 (October 27, 2022)

Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.

Consequence: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.

Remedy: Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.