2009 Nissan MURANO: complaints, problems and recalls

TL*THE CONTACT OWNS A 2009 NISSAN MURANO. IMMEDIATELY AFTER PURCHASING THE VEHICLE, THE CONTACT NOTICED THAT IT VIBRATED WHILE DRIVING 40-50 MPH. THE DEALER CHANGED THE TIRES THREE TIMES, BUT THE FAILURE CONTINUES. THE FAILURE MILEAGE WAS 30 AND CURRENT MILEAGE WAS 250. UPDATED 03/18/08. *LJ THE CONSUMER STATED ALL 4 TIRES HAD THE TIRE PRESSURE OF 41PSI IN EACH OF TIRES AND WERE REDUCED TO 36PSI AND NO LONGER VIBRATES. UPDATED 03/18/08 *TR

Owner-reported narrative. 30 miles reported. Look up ODI 10219065 at NHTSA ↗

2009 NISSAN MURANO CONCERNS WITH SIDE AIRBAGS. CONSUMER STATES THAT THEY ARE TRYING TO FIGURE OUT IF THEIR VEHICLE IS INCLUDED IN THE SIDE AIRBAG RECALL. *KB

Owner-reported narrative. Look up ODI 10223888 at NHTSA ↗

THE SUNROOF IN MY 2009 NISSAN MURANO LE STOPPED WORKING (WOULDN'T OPEN) JUST 3 WEEKS AFTER TAKING DELIVERY. NEITHER THE DEALER OR NISSAN CUSTOMER CARE COULD TELL WHEN A REPLACEMENT PART WILL BECOME AVAILABLE. IT IS IN BACK ORDER AND FOR THE PAST 2.5 WEEKS THE STATUS OF THE INFORMATION IS THE SAME I.E. NO PROJECTED DATE OF GETTING THE PART. *TR

Owner-reported narrative. 1,250 miles reported. Look up ODI 10228600 at NHTSA ↗

TL*THE CONTACT OWNS A 2009 NISSAN MURANO. WHEN THE CONTACT IS WITHIN 3 FEET OF THE VEHICLE, THE DRIVER'S SIDE DOOR UNLOCKS. WHEN SHE TOUCHES THE HANDLE, THE PASSENGER SIDE DOOR UNLOCKS. SHE CALLED THE DEALER, SERVICE MANAGER, AND OWNER OF THE SALES LOT, AND THEY ALL STATED THAT NOTHING COULD BE DONE. SHE THEN CALLED NISSAN OF NORTH AMERICA AND THEY STATED THAT THEY HAD NO INFORMATION RELATED TO THE FAILURE, AND NOTHING COULD BE DONE TO REMEDY THE ISSUE. THE MANUFACTURER STATED THAT THERE ARE TECHNICIANS WHO HANDLE SERVICE ISSUES OF THAT NA…

Owner-reported narrative. 6,000 miles reported. Look up ODI 10229770 at NHTSA ↗

THE START/STOP IGNITION BUTTON ON MY VEHICLE IF ACCIDENTALLY DEPRESSED WHILE THE VEHICLE IS IN MOTION COMPLETELY SHUTS DOWN THE ENGINE AND ALL POWER EQUIPMENT. AT FIRST I DID NOT REALIZE I ACCIDENTALLY DEPRESSED THE BUTTON WHILE DRIVING, I TESTED IT SEVERAL TIMES UNDER DIFFERENT CIRCUMSTANCES AND IT SHUT THE VEHICLE DOWN EVERY TIME. UNDER ALL DRIVING CONDITIONS BUT ESPECIALLY HIGHWAY SPEEDS THIS MANUFACTURER DEFECT WOULD CERTAINLY CAUSE AN ACCIDENT RESULTING IN SERIOUS INJURY OR DEATH. I HAVE CONTACTED THE DEALERSHIP WHERE THE VEHICLE WAS LE…

Owner-reported narrative. 700 miles reported. Look up ODI 10236936 at NHTSA ↗

TL*THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 60 MPH AT NIGHT, ON NORMAL ROAD CONDITIONS, THE EXTERIOR HEADLIGHTS SHUT OFF WITHOUT WARNING. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS BEFORE THE HEADLIGHTS RE-ACTIVATED. THE FAILURE RECURRED THREE TIMES, BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE WIPER WASHER AND DIMMER SWITCH WERE REPLACED UNDER THE FACTORY SERVICE WARRANTY. THE FAILURE MILEAGE WAS 609 AND CURRENT MILEAGE WAS 1,350. UPDATED 1/5/09 *CN UPDATED 01/09/09. *JB

Owner-reported narrative. 609 miles reported. Look up ODI 10251510 at NHTSA ↗

I RECENTLY HAD THE OPPORTUNITY TO DRIVE A 2009 NISSAN MURANO EQUIPPED WITH THEIR "SMART KEY". SIMILARLY, I ALSO DROVE A 2007 LEXUS GS WITH A "SMART KEY". I HAVE FOUND THAT BOTH VEHICLES CAN BE SHUT OFF AND EXITED WITH WHILE IT IS INADVERTENTLY LEFT IN THE "PARK" TRANSMISSION POSITION. ALTHOUGH A BARELY AUDIBLE CHIME RINGS, A DRIVER CAN EXIT THE VEHICLE AND IF THE VEHICLE IS ON AN INCLINE, IT CAN ROLL FREELY!! I AM ASTOUNDED THAT THERE ARE NO "NEUTRAL SAFETY" CONTROLS ON THESE NEW VEHICLES. STANDARD KEY IGNITIONS PREVENT THE DRIVER FROM REL…

Owner-reported narrative. Look up ODI 10263748 at NHTSA ↗

I OWN A 2009 NISSAN MURANO S . IT COMES WITH PUSH BUTTON "START/STOP" ENGINE (NOT TO BE CONFUSED WITH THE "INTELLIGENT SYSTEM". TO START THE ENGINE, YOU MUST HAVE YOUR FOOT ON THE BRAKE, PUT THE KEY FOB IN THE SLOT, AND PUSH THE START/STOP BUTTON..... THE DANGER IS WHEN YOU PARK THE CAR IN YOUR GARAGE...AND FORGET TO PUSH THE START/STOP BUTTON TO TURN THE ENGINE OFF... BECAUSE THIS TECHNOLOGY IS NEW, THE INSTINCT IS TO PULL THE KEY FOB OUT AND GET OUT OF THE CAR... THE ENGINE REMAINS ON AND IT IS QUIET ENOUGH THAT YOU DO NOT NOTICE THE ENG…

Owner-reported narrative. Look up ODI 10267647 at NHTSA ↗

Reported: 2008-02-12 (February 12, 2008)

NISSAN IS RECALLING 16,365 MY 2008 INFINITI EX35 AND MY 2009 NISSAN MURANO VEHICLES. DUE TO INCORRECT SOFTWARE PROGRAMMING, THE AIR BAG CONTROL UNIT (ACU) MAY CAUSE THE PASSENGER AIR BAG NOT TO OPERATE AS DESIGNED IF THE VEHICLE BATTERY BECOMES SIGNIFICANTLY DISCHARGED.

Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG NOT INFLATING IN A CRASH IN WHICH IT WAS DESIGNED TO DO SO, AND INCREASING THE RISK OF INJURY.

Remedy: DEALERS WILL REPROGRAM THE ACU IN AFFECTED VEHICLES. THE RECALL BEGAN ON FEBRUARY 19, 2008. OWNERS MAY CONTACT INFINITI AT 1-800-662-6200 OR NISSAN AT 1-800-647-7261.

Reported: 2008-10-07 (October 7, 2008)

NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).

Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.

Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.

Reported: 2009-10-05 (October 5, 2009)

NISSAN IS RECALLING CERTAIN MODEL YEAR 2008-2010 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. THE MATERIAL IN THE NUT USED TO SECURE THE SENSOR-TRANSMITTER OF THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MAY CORRODE AND POTENTIALLY CRACK IN AREAS WITH HEAVY CONCENTRATIONS OF ROAD SALT. IF THIS OCCURS, THE NUT MAY COME OUT OF THE SENSOR-TRANSMITTER AND THE TPMS LAMP WILL ILLUMINATE.

Consequence: IF THE TPMS LAMP IS DISREGARDED AND THE VEHICLE CONTINUES TO BE DRIVEN IN THIS CONDITION, THE TIRE WILL QUICKLY LOSE AIR PRESSURE AT A CONSISTENT RATE RESULTING IN A FLAT TIRE INCREASING THE RISK OF A CRASH.

Remedy: THE DEALER WILL REPLACE THE TPMS NUT WITH A NEW, MORE ROBUST NUT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE NOVEMBER 9, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 AND INFINITI AT 1-800-662-6200.

Reported: 2018-12-19 (December 19, 2018)

Nissan of North America, Inc (Nissan) is recalling certain 2009 Murano vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.

Consequence: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.

Remedy: Nissan has notified owners, and dealers will flush the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced, free of charge. The recall began February 7, 2019. Owners may contact Nissan customer service at 1-800-867-7669.