2009 Nissan MURANO problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
635 owner complaints analyzed
4 distinct recall campaigns
80,542 mi median reported failure mileage
Scope: 2009 model year. Data snapshot: . 526 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 253 of 635 complaints (39.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 281 | 44.3% |
| Electrical and battery issues | 51 | 8.0% |
| Steering behavior | 43 | 6.8% |
| Transmission and shifting | 41 | 6.5% |
| Engine operation | 20 | 3.1% |
| Fuel system concerns | 5 | 0.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 253 |
| Air Bags | 90 |
| Electrical System | 81 |
| Power Train | 63 |
| Unknown Or Other | 40 |
| Engine | 33 |
| Steering | 32 |
| Wheels | 21 |
Service Brakes: 253; Air Bags: 90; Electrical System: 81; Power Train: 63; Unknown Or Other: 40; Engine: 33; Steering: 32; Wheels: 21
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 38 |
| 25,000 to 49,999 | 50 |
| 50,000 to 74,999 | 137 |
| 75,000 to 99,999 | 122 |
| 100,000 to 149,999 | 127 |
| 150,000 and above | 52 |
Under 25,000: 38; 25,000 to 49,999: 50; 50,000 to 74,999: 137; 75,000 to 99,999: 122; 100,000 to 149,999: 127; 150,000 and above: 52
50,000 to 74,999 miles has the most reports with usable mileage (137). 109 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2008 | 6 |
| 2009 | 12 |
| 2010 | 22 |
| 2011 | 15 |
| 2012 | 24 |
| 2013 | 30 |
| 2014 | 51 |
| 2015 | 46 |
| 2016 | 54 |
| 2017 | 131 |
| 2018 | 99 |
| 2019 | 48 |
| 2020 | 26 |
| 2021 | 21 |
| 2022 | 17 |
| 2023 | 12 |
| 2024 | 15 |
| 2025 | 4 |
| 2026 | 2 |
2008: 6; 2009: 12; 2010: 22; 2011: 15; 2012: 24; 2013: 30; 2014: 51; 2015: 46; 2016: 54; 2017: 131; 2018: 99; 2019: 48; 2020: 26; 2021: 21; 2022: 17; 2023: 12; 2024: 15; 2025: 4; 2026: 2
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 281 complaint narratives. Electrical and battery issues appears in 51 complaint narratives. Steering behavior appears in 43 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10267647 · 2009-05-04 (May 4, 2009)
I OWN A 2009 NISSAN MURANO S . IT COMES WITH PUSH BUTTON "START/STOP" ENGINE (NOT TO BE CONFUSED WITH THE "INTELLIGENT SYSTEM". TO START THE ENGINE, YOU MUST HAVE YOUR FOOT ON THE BRAKE, PUT THE KEY FOB IN THE SLOT, AND PUSH THE START/STOP BUTTON..... THE DANGER IS WHEN YOU PARK THE CAR IN YOUR GARAGE...AND FORGET TO PUSH THE START/STOP BUTTON TO TURN THE ENGINE OFF... BECAUSE THIS TECHNOLOGY IS NEW, THE INSTINCT IS TO PULL THE KEY FOB OUT AND GET OUT OF THE CAR... THE ENGINE REMAINS ON AND IT IS QUIET ENOUGH THAT YOU DO NOT NOTICE THE ENG…
Owner-reported narrative. Look up ODI 10267647 at NHTSA ↗
Owner report 10268999 · 2009-05-17 (May 17, 2009)
THE VEHICLE ROLLS BACKWARDS WHEN ON AN INCLINE LARGE OR SMALL. I HAVE TO PRESS THE GAS AND THE BRAKE AS IF I'M DRIVING A MANUAL IN ORDER TO KEEP FROM ROLLING BACKWARDS. I HAD OTHER SUVS AND NEVER EVEN HAD TO PUT MY FOOT ON THE BRAKE, THE VEHICLE WOULDN'T MOVE. I'VE TAKEN IT IN TO THE DEALER TWICE AND WAS TOLD THIS WAS NORMAL FOR VEHICLES WITH CVT. MY HUSBAND ASKED WHY HIS MAXIMA DIDN'T DO THE SAME THING SINCE IT IS CVT AND THEY DIDN'T KNOW. *TR
Owner-reported narrative. 2,000 miles reported. Look up ODI 10268999 at NHTSA ↗
Owner report 10310490 · 2010-02-15 (February 15, 2010)
1. ON 4 OR 5 OCCASIONS VEHICLE WOULD NOT CRANK 2. BLUETOOTH DISCONNECTED 4 OR 5 TIMES 3. AIR CONDITIONER WOULD NOT COOL 4. ON 2 OCCASIONS THE LIGHTS CAME ON WITHOUT ANY CONTROLS BEING DEPRESSED 5, ON 1 OCCASION THE VEHICLE WOULD NOT CRANK AND HAD TO BE CRANKED USING BATTERY CABLES 6. BEEPERS GO OFF WHEN THEY ARE NOT SUPPOSED TO. *TR
Owner-reported narrative. 6,504 miles reported. Look up ODI 10310490 at NHTSA ↗
Owner report 10312956 · 2010-02-23 (February 23, 2010)
CAR WOULD NOT RESTART. ENTIRE ELECTRICAL SYSTEM SHUTS DOWN. CAR TOWED TO DEALER AND THEY COULDN'T FIND ANY ISSUE. HAS HAPPENED FOUR MORE TIMES. FOUND THAT THE ISSUE IS RELATED TO THE BRAKE PEDAL INTERLOCK WHICH SHUTS DOWN THE ELECTRICAL SYSTEM. *TR
Owner-reported narrative. 31,000 miles reported. Look up ODI 10312956 at NHTSA ↗
Owner report 10305519 · 2010-02-04 (February 4, 2010)
THE RACK AND PINION AND REAR DIFFERENTIAL OF MY 2009 MURANO LE IS DEFECTIVE. THE RACK AND PINION HAS STOPPED WORKING TWICE AND NEEDS TO BE REPLACED FOR THE THIRD TIME. THE REAR DIFFERENTIAL ON THE CAR HAS ALSO FAILED AND NEEDED TO BE REPLACED. THE STEERING PUMP HAS ALSO STOPPED WORKING AND NEEDS TO BE REPLACED. THE CAR WAS PURCHASED IN APRIL 2008 AND HAS HAD DOCUMENTED STEERING PROBLEMS SINCE. THE DEALERSHIP (KOPPEL NISSAN) HAS GIVEN ME A HARD TIME AND NISSAN HAS NOT ADDRESSED THE ISSUE. THIS STEERING PROBLEM CAUSES THE STEERING WHEEL TO STOP W…
Owner-reported narrative. 1,448 miles reported. Look up ODI 10305519 at NHTSA ↗
Owner report 10352688 · 2010-08-30 (August 30, 2010)
COLUMN 2009 NISSAN MURANO: THE STEERING COLUMN POWER ADJUSTMENT (TILT OR TELESCOPE) DOES NOT WORK OR MAKES ABNORMAL NOISE WHEN OPERATING THE SWITCH. *TR
Owner-reported narrative. 52,000 miles reported. Look up ODI 10352688 at NHTSA ↗
Owner report 10263748 · 2009-03-31 (March 31, 2009)
I RECENTLY HAD THE OPPORTUNITY TO DRIVE A 2009 NISSAN MURANO EQUIPPED WITH THEIR "SMART KEY". SIMILARLY, I ALSO DROVE A 2007 LEXUS GS WITH A "SMART KEY". I HAVE FOUND THAT BOTH VEHICLES CAN BE SHUT OFF AND EXITED WITH WHILE IT IS INADVERTENTLY LEFT IN THE "PARK" TRANSMISSION POSITION. ALTHOUGH A BARELY AUDIBLE CHIME RINGS, A DRIVER CAN EXIT THE VEHICLE AND IF THE VEHICLE IS ON AN INCLINE, IT CAN ROLL FREELY!! I AM ASTOUNDED THAT THERE ARE NO "NEUTRAL SAFETY" CONTROLS ON THESE NEW VEHICLES. STANDARD KEY IGNITIONS PREVENT THE DRIVER FROM REL…
Owner-reported narrative. Look up ODI 10263748 at NHTSA ↗
Owner report 10466634 · 2012-07-19 (July 19, 2012)
I WAS DRIVING THIS CAR AND IT FEELS LIKE IT IS CHOKING OR RUNNING OUT OF GAS ( WHEN IT HAS GAS IN THE TANK) AND ENGINE STOPS IN THE MIDDLE OF THE ROAD OR FREEWAY AND STEERING WHEEL BECOMES VERY HARD. WHEN IT HAPPENED FIRST I TOOK IT TO MY LOCAL NISSAN DEALER SHIPR (TROPHY NISSAN MESQUITE TX) THEY SAID THE MY AIR FLOW METER AND SENSOR WAS BAD THEY CHANGED IT AND CHARGED ME $700.00 I TOOK THE CAR HOME AFTER 3-4 DAYS SAME PROBLEM AGAIN VEHICLE ENGINE STOP WHILE DRIVING ON THE ROAD. I TOOK THE VEHICLE BACK TO TROPHY NISSAN AND THEY KEPT VEHICLE FOR…
Owner-reported narrative. 65,000 miles reported. Look up ODI 10466634 at NHTSA ↗
Owner report 10561027 · 2014-01-22 (January 22, 2014)
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WAS EXAMINED AT THE DEALER FOR ROUTINE MAINTENANCE WHEN THE MECHANIC DISCOVERED THAT THE TRANSFER CASING WAS LEAKING FLUID AND NEEDED TO BE RESEALED. THE CONTACT WAS INFORMED THAT THE DEFECT COULD CAUSE THE VEHICLE TO SUDDENLY STALL. THE CONTACT WAS ALSO INFORMED THAT THE LEFT FRONT AXLE SHAFT WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TR
Owner-reported narrative. Look up ODI 10561027 at NHTSA ↗
Owner report 10408257 · 2011-06-20 (June 20, 2011)
CAN NOT FILL THE TANK WITH FUEL NO MATTER HOW SLOW YOU TRY. THE MECHANIC SAYS THE ROLL OVER SAFETY DEVICE IS THE PROBLEM WHICH REQUIRES A WHOLE NEW GAS TANK AT A COST OF OVER $1000.00
Owner-reported narrative. 48,000 miles reported. Look up ODI 10408257 at NHTSA ↗
Owner report 10448297 · 2012-02-17 (February 17, 2012)
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED THAT THE FUEL GAUGE FAILED TO DISPLAY AN ACCURATE FUEL LEVEL READING. THE MALFUNCTION OCCURRED WHENEVER THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED TO THE CONTACT THAT TWO FUEL LEVEL SENSORS WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PERMANENT DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATE 03/01/12 *BF THE CONSUMER STATED THE MANUFACTURER …
Owner-reported narrative. 45,000 miles reported. Look up ODI 10448297 at NHTSA ↗