2004 Nissan MURANO: complaints, problems and recalls

WE BOUGHT A NEW 2004 MURANO END OF OCTOBER OF THIS YEAR - SINCE THEN NOTHING BUT MAJOR PROBLEM. WHILE DRIVING ALONG AT 60-65 - 5 TIMES THE CAR HAS SEEMED TO COME OUT OF GEAR AND SLOWING US TO A SLOW PACE THEN NO PACE OR POWER - FORTUNATELY WE'VE BEEN ABLE TO AVOID AN ACCIDENT. WE PULL CAR OVER TO THE SIDE OF THE ROAD - TURN CAR OFF THEN BACK ON AND NO PROBLEMS AT LEAST FOR AWHILE. WE NEVER KNOW WHEN IT WILL COME OUT OF GEAR OR DOWNSHIFT WITHIN SEONDS LEAVING US WITH NO POWER - NEEDLESS TO SAY A VERY DANGEROUS SITUATION. DEALER HAS ATTEMPTED TO …

Owner-reported narrative. 1,500 miles reported. Look up ODI 10051174 at NHTSA ↗

THE QUALITY OF MY 2004 NISSAN MURANO IS NOT UP TO PAR WITH NISSAN VEHICLES. I HAVE HAD NOTHING BUT PROBLEMS SINCE I PURCHASED IT THE END OF OCTOBER. THE VEHCILE HAS BEEN TO THE DEALER 12 TIMES FOR VARIOUS ISSUES. IE WINDOW RATTLE, WINDOW NOISES, DRIVERS SEAT LOOSE, STEARING RACK BOLTS WERE LOOSE, LOOSE EMERGENCY BRAKE CABLE. *AK

Owner-reported narrative. 500 miles reported. Look up ODI 10056897 at NHTSA ↗

I HAVE A NOISE/SQUEAK/RATTLE BEHIND MY GLOVE BOX. MY CAR HAS BEEN TO THE DEALER OVER 10 TIMES FOR THIS ISSUE AND IT HASN'T BEEN REPAIRED. IT IS NOT MAKING THE VEHICLE UN-DRIVABLE, BUT A BRAND NEW VEHICLE SHOULD NOT BE DOING THAT.*AK

Owner-reported narrative. 500 miles reported. Look up ODI 10058221 at NHTSA ↗

GAS TANK PLACEMENT AND DESIGN IS POORLY ENGINEERED, PROMOTING THE OPPORTUNITY FOR CATASTROPHIC INCIDENTS WHEN THE DRIVER IS NOT AT FAULT. DEATH TO INNOCENT VICTIMS CAN OCCUR WITH NO COLLISION IN NEAR IDEAL CONDITIONS. *AK SPECIFICALLY, THE DESIGN OF THE GAS TANK AND EXPOSURE TO ROAD HAZARDS IS A MAJOR SAFETY FLAW. THE GAS TANK IS PLASTIC (NOT UNUSUAL TODAY) AND OPEN TO OBJECTS THAT CAN FLY OFF THE FRONT RIGHT WHEEL. THE FRONT OF THE GAS TANK IS OPENLY EXPOSED, WITH NO PROTECTION TO PREVENT THE PUNCTURE OF THE GAS TANK, UNKNOWING TO THE DRIV…

Owner-reported narrative. 500 miles reported. Look up ODI 10065793 at NHTSA ↗

CONSUMER REQUEST INFORMATION ON STEERING DEFECT WHICH HE HAS NOT EXPERIENCED TO DATE. THE CONSUMER CONTACTED THE LOCAL DEALER WHO INDICATED THAT THEY KNEW NOTHING ABOUT A STEERING PROBLEM. *PH *CB

Owner-reported narrative. 1,500 miles reported. Look up ODI 10067470 at NHTSA ↗

I BOUGHT A NEW NISSAN MURANO 2004 MODEL IN FEBRUARY 7TH 2004 AND MET WITH AN ACCIDENT ON 29TH MARCH 2004 ...THE CAR WAS A TOTAL LOSS ...I WANT TO COMPLAIN ABOUT THE NOT OPENING OF AIRBAGS IN MY CAR AT THE TIME OF ACCIDENT...I CALLED NISSAN THEY GOING TO LOOK INTO ..AFTER FOLLWING FOR MORE THAN TWO MONTHS THEY CAM BACK WITH A REPLY ..THEY COULDN'T SEE MY CAR BCOZ OF LAPSE OF THIER GUYS ..AND NOW THE CAR IS ALREDAY IN YARD AND THEY CANT FIND IT..I TRIED TO REPORT THIS TO POLICE BUT SINCE THE CARS INVOLVED IN AN ACCIDENT WERE TOTALLED ALTHOUGH BOT…

Owner-reported narrative. Look up ODI 10078941 at NHTSA ↗

WHILE DRIVING AT 45 MPH AND WITHOUT ANY WARNING VEHICLE STALLED/ LOST POWER. CONSUMER HAD TO STRUGGLE TO GET THE VEHICLE TO THE SHOULDER. THEN, CONSUMER CALLED THE DEALER, WHO ADVISED HIM TO CALL THE MANUFACTURER.*AK

Owner-reported narrative. 3,500 miles reported. Look up ODI 10079833 at NHTSA ↗

THE DASHBOARD STARTED SMOKING WHERE THE AIR CONDITIONING UNIT/ THE NAVIGATION DEVICE/ STEREO SYSTEM, AND OTHER ELECTRICAL COMPONENTS WERE MOUNTED. DEALERSHIP INDICATED THAT THE SMOKE OCCURRED BECAUSE OF AN ELECTRICAL SHORT. THE DEALERSHIP REPLACED ALL ELECTRICAL COMPONENTS LOCATED BEHIND THE DASHBOARD PANEL. THE CAUSE OF THE ELECTRICAL SHORT WAS UNDETERMINED. *AK

Owner-reported narrative. 7,300 miles reported. Look up ODI 10080120 at NHTSA ↗

Reported: 2005-07-14 (July 14, 2005)

ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.

Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

Reported: 2006-01-10 (January 10, 2006)

ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.

Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.

Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

Reported: 2006-02-13 (February 13, 2006)

ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.

Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.

Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

Reported: 2009-05-19 (May 19, 2009)

NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.

Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.