2004 Nissan MURANO problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
678 owner complaints analyzed
4 distinct recall campaigns
72,134 mi median reported failure mileage
Scope: 2004 model year. Data snapshot: . 567 complaints include usable failure mileage.
Most common problems
Visibility is the most frequently named component, appearing in 122 of 678 complaints (18.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 106 | 15.6% |
| Braking behavior | 67 | 9.9% |
| Engine operation | 59 | 8.7% |
| Electrical and battery issues | 57 | 8.4% |
| Steering behavior | 44 | 6.5% |
| Fuel system concerns | 14 | 2.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Visibility | 122 |
| Seats | 92 |
| Power Train | 88 |
| Electrical System | 62 |
| Electrical System:Alternator/Generator/Regulator | 48 |
| Power Train:Automatic Transmission | 48 |
| Latches/Locks/Linkages | 45 |
| Engine | 44 |
Visibility: 122; Seats: 92; Power Train: 88; Electrical System: 62; Electrical System:Alternator/Generator/Regulator: 48; Power Train:Automatic Transmission: 48; Latches/Locks/Linkages: 45; Engine: 44
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 81 |
| 25,000 to 49,999 | 87 |
| 50,000 to 74,999 | 122 |
| 75,000 to 99,999 | 110 |
| 100,000 to 149,999 | 122 |
| 150,000 and above | 45 |
Under 25,000: 81; 25,000 to 49,999: 87; 50,000 to 74,999: 122; 75,000 to 99,999: 110; 100,000 to 149,999: 122; 150,000 and above: 45
50,000 to 74,999 miles has the most reports with usable mileage (122). 111 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2003 | 1 |
| 2004 | 28 |
| 2005 | 50 |
| 2006 | 26 |
| 2007 | 18 |
| 2008 | 56 |
| 2009 | 80 |
| 2010 | 107 |
| 2011 | 63 |
| 2012 | 40 |
| 2013 | 28 |
| 2014 | 55 |
| 2015 | 33 |
| 2016 | 30 |
| 2017 | 11 |
| 2018 | 15 |
| 2019 | 12 |
| 2020 | 13 |
| 2021 | 5 |
| 2022 | 2 |
| 2023 | 1 |
| 2024 | 3 |
| 2025 | 1 |
2003: 1; 2004: 28; 2005: 50; 2006: 26; 2007: 18; 2008: 56; 2009: 80; 2010: 107; 2011: 63; 2012: 40; 2013: 28; 2014: 55; 2015: 33; 2016: 30; 2017: 11; 2018: 15; 2019: 12; 2020: 13; 2021: 5; 2022: 2; 2023: 1; 2024: 3; 2025: 1
Pattern summary
Visibility leads the component reports. Transmission and shifting appears in 106 complaint narratives. Braking behavior appears in 67 complaint narratives. Engine operation appears in 59 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10087573 · 2004-07-10 (July 10, 2004)
THE VEHICLE SHIFTS OUT OF PARK WITHOUT THE KEYS IN THE IGNITION. THE CAUSE HAS YET TO BE DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION.
Owner-reported narrative. 14,500 miles reported. Look up ODI 10087573 at NHTSA ↗
Owner report 10102184 · 2004-12-05 (December 5, 2004)
MULTIPLE PROBLEMS - TRANSMISSION LEAK & REPLACEMENT; TRANSFER CASE REPLACEMENT; ROTORS OUT OF ROUND @8200 MILES AND CUT; NOW BRAKES DO NOT HAVE EASY STOP (IE FOR IN TRAFFIC) ONLY MIDDLE PEDAL AND HARD STOP BUT DEALER SAYS THEY ARE W/IN SPEC BUT ADMIT THAT SPEC IS SUBJECTIVE TO MY TRUCK VS "OTHERS"; ELEC CABLE TO AIRBAG TWISTED & REPLACED, AC NOT CHARGED 2X (AFTER ENGINE DROPPED TO REPLACE TRANNY), TRUCK DOES NOT START ALL THE TIME (CURRENT PROBLEM). OTHERS -I'M SURE THERE'S JUST BEEN TOO MANY TO REMEMBER. BASICALLY DEALER HAS TOUCHED EVERY MAJO…
Owner-reported narrative. Look up ODI 10102184 at NHTSA ↗
Owner report 10056897 · 2004-02-10 (February 10, 2004)
THE QUALITY OF MY 2004 NISSAN MURANO IS NOT UP TO PAR WITH NISSAN VEHICLES. I HAVE HAD NOTHING BUT PROBLEMS SINCE I PURCHASED IT THE END OF OCTOBER. THE VEHCILE HAS BEEN TO THE DEALER 12 TIMES FOR VARIOUS ISSUES. IE WINDOW RATTLE, WINDOW NOISES, DRIVERS SEAT LOOSE, STEARING RACK BOLTS WERE LOOSE, LOOSE EMERGENCY BRAKE CABLE. *AK
Owner-reported narrative. 500 miles reported. Look up ODI 10056897 at NHTSA ↗
Owner report 10088233 · 2004-08-19 (August 19, 2004)
ON THE EVENING OF AUG 4, 2004, I WAS DRIVING HOME, NOTICED THAT THE BATTERY AND BRAKE LIGHT WERE ILLUMINATED ON MY NEW (6500 MILES) NISSAN MURANO. I PLANNED TO TAKE IT TO THE LOCAL DEALER THE NEXT DAY, AS SOON AS I COMPLETED TWO UNCHANGEABLE APPOINTMENTS. AS I STARTED TO LEAVE THE PARKING LOT ON THE SECOND APPOINTMENT, THE VEHICLE WOULD NOT ACCELERATE. I CALLED THE DEALER AND MY HUSBAND, WHO CAME TO GET ME. THE VEHICLE HAD TO BE TOWED. DIAGNOSIS: FAILED ALTERNATOR. NEEDLESS TO SAY, I WAS NOT HAPPY. THEY HAD TO ORDER THE PART, AND THE RE…
Owner-reported narrative. 6,500 miles reported. Look up ODI 10088233 at NHTSA ↗
Owner report 10079833 · 2004-06-24 (June 24, 2004)
WHILE DRIVING AT 45 MPH AND WITHOUT ANY WARNING VEHICLE STALLED/ LOST POWER. CONSUMER HAD TO STRUGGLE TO GET THE VEHICLE TO THE SHOULDER. THEN, CONSUMER CALLED THE DEALER, WHO ADVISED HIM TO CALL THE MANUFACTURER.*AK
Owner-reported narrative. 3,500 miles reported. Look up ODI 10079833 at NHTSA ↗
Owner report 10101182 · 2004-11-17 (November 17, 2004)
COMPLAINT RECEIVED VIA E-MAIL. ON THE MORNING OF SEPTEMBER 16, 2004 I WAS DRIVING ABOUT 35 OR 40 MPH ON HIGHWAY 680 SOUTH AT HIGHWAY 101 INTERCHANGE NEAR SAN JOSE, CALIFORNIA WHEN I HAD TO RAPIDLY TURN THE STEERING WHEEL TO MY LEFT TO AVOID REAR ENDING A CAR IN FRONT OF ME. DURING THE RETURN MOTION OF THE WHEELS I UNEXPECTEDLY LOST POWER STEERING BOOST. FORTUNATELY I WAS ABLE TO ACT VERY QUICKLY, AND FORCED THE STEERING WHEEL BACK TO WHERE IT BELONGED. IN DOING SO I AVOIDED A CERTAIN COLLISION WITH THE CAR ON MY LEFT LANE. AS THE RESULT OF THIS…
Owner-reported narrative. Look up ODI 10101182 at NHTSA ↗
Owner report 10080120 · 2004-06-29 (June 29, 2004)
THE DASHBOARD STARTED SMOKING WHERE THE AIR CONDITIONING UNIT/ THE NAVIGATION DEVICE/ STEREO SYSTEM, AND OTHER ELECTRICAL COMPONENTS WERE MOUNTED. DEALERSHIP INDICATED THAT THE SMOKE OCCURRED BECAUSE OF AN ELECTRICAL SHORT. THE DEALERSHIP REPLACED ALL ELECTRICAL COMPONENTS LOCATED BEHIND THE DASHBOARD PANEL. THE CAUSE OF THE ELECTRICAL SHORT WAS UNDETERMINED. *AK
Owner-reported narrative. 7,300 miles reported. Look up ODI 10080120 at NHTSA ↗
Owner report 10087430 · 2004-08-09 (August 9, 2004)
WHILE DRIVING BATTERY LIGHT APPEARED ON THE DASHBOARD, VEHICLE WAS TAKEN TO THE DEALERSHIP,AND TECHNICIAN DETERMINED ALTERNATOR NEEDED TO BE REPLACED. *AK
Owner-reported narrative. Look up ODI 10087430 at NHTSA ↗
Owner report 10067470 · 2004-04-15 (April 15, 2004)
CONSUMER REQUEST INFORMATION ON STEERING DEFECT WHICH HE HAS NOT EXPERIENCED TO DATE. THE CONSUMER CONTACTED THE LOCAL DEALER WHO INDICATED THAT THEY KNEW NOTHING ABOUT A STEERING PROBLEM. *PH *CB
Owner-reported narrative. 1,500 miles reported. Look up ODI 10067470 at NHTSA ↗
Owner report 10091373 · 2004-09-20 (September 20, 2004)
THE STEERING ON THE 2004 MURANO IS HEAVY BUT THE REALL PROBLEM OCCURRED THE OTHER DAY WHEN ANOTHER CAR WAS NOT LOOKING WHERE THEY WERE GOING AND I TRIED TO SWING OUT OF THE WAY AND THE POWER ASSIST WAS JUST NOT THERE, I COULD NOT TURN THE WHEEL HARD ENOUGH FORTUNATE THE OTHER CAR HEAR MY HORN AND JUST MISSED ME. *AK
Owner-reported narrative. 520 miles reported. Look up ODI 10091373 at NHTSA ↗
Owner report 10065793 · 2004-04-08 (April 8, 2004)
GAS TANK PLACEMENT AND DESIGN IS POORLY ENGINEERED, PROMOTING THE OPPORTUNITY FOR CATASTROPHIC INCIDENTS WHEN THE DRIVER IS NOT AT FAULT. DEATH TO INNOCENT VICTIMS CAN OCCUR WITH NO COLLISION IN NEAR IDEAL CONDITIONS. *AK SPECIFICALLY, THE DESIGN OF THE GAS TANK AND EXPOSURE TO ROAD HAZARDS IS A MAJOR SAFETY FLAW. THE GAS TANK IS PLASTIC (NOT UNUSUAL TODAY) AND OPEN TO OBJECTS THAT CAN FLY OFF THE FRONT RIGHT WHEEL. THE FRONT OF THE GAS TANK IS OPENLY EXPOSED, WITH NO PROTECTION TO PREVENT THE PUNCTURE OF THE GAS TANK, UNKNOWING TO THE DRIV…
Owner-reported narrative. 500 miles reported. Look up ODI 10065793 at NHTSA ↗
Owner report 10137060 · 2005-10-06 (October 6, 2005)
DT: THE CONSUMER STATED WHILE DRIVING AT 55 MPH HE HIT ROAD DEBRIS AND IT PUNCTURED THE GAS TANK ON HIS 2004 NISSAN MURANO. THE CONSUMER SAW AN ARTICLE IN THE WALL STREET JOURNAL ABOUT A SIMILAR SITUATION. THE VEHICLE WAS FIXED BY A REPAIRMAN. THE CONSUMER CONTACTED NISSAN AND THEY SAID THAT IF THERE WAS A RECALL THEY WOULD CONTACT HIM. THE DEALER HAS NOT BEEN CONTACTED AT THIS TIME. *AK *JB
Owner-reported narrative. 15,000 miles reported. Look up ODI 10137060 at NHTSA ↗