2023 Nissan ARIYA: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
36 owner complaints analyzed
3 distinct recall campaigns
60,000 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 22 of 36 complaints (61.1%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 13 | 36.1% |
| Braking behavior | 5 | 13.9% |
| Steering behavior | 4 | 11.1% |
| Transmission and shifting | 3 | 8.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 22 |
| Engine | 9 |
| Power Train | 9 |
| Vehicle Speed Control | 5 |
| Fuel/Propulsion System | 4 |
| Service Brakes | 3 |
| Unknown Or Other | 3 |
| Forward Collision Avoidance: Adaptive Cruise Control | 2 |
Electrical System: 22; Engine: 9; Power Train: 9; Vehicle Speed Control: 5; Fuel/Propulsion System: 4; Service Brakes: 3; Unknown Or Other: 3; Forward Collision Avoidance: Adaptive Cruise Control: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 33 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 11 |
| 2024 | 10 |
| 2025 | 9 |
| 2026 | 6 |
2023: 11; 2024: 10; 2025: 9; 2026: 6
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 13 complaint narratives. Braking behavior appears in 5 complaint narratives. Steering behavior appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11526917 · 2023-06-14 (June 14, 2023)
My car had an 80% charge and I was going 75 MPH on a major highway. for the second time in five months the Ariya inexplicably shut off, went into neutral. I had to navigate three lanes to get off the nearest exit. The car immediately lost all power and decelerated from 75 miles a The car immediately lost all power and decelerated from 75 MPH to 25 before I could get to the nearest exit.This is so unacceptable. I do not feel safe in this car.
Owner-reported narrative. Look up ODI 11526917 at NHTSA ↗
Owner report 11528370 · 2023-06-22 (June 22, 2023)
Car abruptly changed from mph to kmh. All safety aspects stay in mph, including speed limit and alert. So while on highway going 65mph, suddenly speed said 116kmh. But speed alerts were still saying “65”. Pro pilot on and car abruptly slowed down towards 65kmh on highway. Only way to change mph to kmh and back is to have car at complete stop, scroll to menu on steering wheel. Click it. Scroll to language. Click that. Click three more times. These options are completely locked out while the car is moving. Due to the danger of this happenin…
Owner-reported narrative. Look up ODI 11528370 at NHTSA ↗
Owner report 11528776 · 2023-06-25 (June 25, 2023)
I hope this email finds you well. I am writing to address a pressing issue concerning the car I purchased from your dealership on January 21st of this year. Upon further investigation, I have discovered a discrepancy related to the labeling and assembly information of the vehicle, which has led to concerns regarding its eligibility for tax credit. According to the label affixed to the car, it states that the "Final Assembly Point" is in Los Angeles. However, upon verifying this information with the Energy Department of the United States, it wa…
Owner-reported narrative. Look up ODI 11528776 at NHTSA ↗
Owner report 11532760 · 2023-07-17 (July 17, 2023)
Approximately 1.5 hours after taking possession of the vehicle, the Nissan Aria Evolve+ experienced a catastrophic brake system failure. Upon driving the vehicle home from the dealership (40 miles), the vehicle was parked inside the garage with the front facing the garage door. That is, it was backed in. 30 minutes later after arriving from the dealership, an attempt was made to drive the vehicle. As soon as it was put in drive, the vehicle started rolling forward even though the brake pedal was being depressed. Immediately it was clear th…
Owner-reported narrative. Look up ODI 11532760 at NHTSA ↗
Owner report 11545004 · 2023-09-17 (September 17, 2023)
The car spontaneously shut down. "EV OFF" displayed on the screen. I was in the middle of the road and unable to turn on the car or shift into neutral to push it off the road. I had to wait over an hour for a tow while in the road. This appears to be an increasing problem as many owners are reporting the same issue on the Nissan Ariya electric SUV Discussion Group page on Facebook.
Owner-reported narrative. Look up ODI 11545004 at NHTSA ↗
Owner report 11545330 · 2023-09-19 (September 19, 2023)
While coming to a complete stop using manual braking the vehicle appeared to lose power. The infotainment system went black and reset. The car itself did not need to be restarted and the manual brakes were still responsive. Additionally there is a recurring loud popping/cracking noise during normal driving (not charging).
Owner-reported narrative. Look up ODI 11545330 at NHTSA ↗
Owner report 11547560 · 2023-10-01 (October 1, 2023)
The update should be provided over air
Owner-reported narrative. Look up ODI 11547560 at NHTSA ↗
Owner report 11554648 · 2023-11-11 (November 11, 2023)
Happened to me and my wife few times to try to put the vehicle in reverse gear and the car starts warning us to put the shifter in P and no matter what it does not go into gear. After ignition cycle it will operate properly, but that could be a safety issue at certain scenarios. The car doors are fully closed when this happens.
Owner-reported narrative. Look up ODI 11554648 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V657000 · Electrical System:Propulsion System:Inverter
Reported: 2023-09-28 (September 28, 2023)
Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The inverter software may detect a short circuit and shut down the EV system, resulting in a loss of drive power.
Consequence: An unexpected loss of drive power increases the risk of a crash.
Remedy: Dealers will reprogram the inverter software, free of charge. Owner notification letters were mailed October 20, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23C6.
NHTSA campaign record ↗24V391000 · Electrical System:Propulsion System:Traction Motor
Reported: 2024-06-03 (June 3, 2024)
Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. O-rings inside the electric front traction motor may have been damaged during assembly, which can result in an internal oil leak and an unexpected loss of drive power.
Consequence: An unexpected loss of drive power increases the risk of a crash.
Remedy: Dealers will replace the front traction motor assembly, free of charge. Owner notification letters were mailed July 26, 2024. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R24A3.
NHTSA campaign record ↗24V560000 · Electrical System:Propulsion System:Inverter
Reported: 2024-07-25 (July 25, 2024)
Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The inverter software may misdiagnose an error, which can shut down the EV system, resulting in a loss of drive power.
Consequence: An unexpected loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect the vehicle's inverter software version and update the software, if necessary, free of charge. Owner notification letters were mailed September 12, 2024. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R24A8.
NHTSA campaign record ↗