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1996 Mercury MYSTIQUE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

117 owner complaints analyzed

7 distinct recall campaigns

88,500 mi median reported failure mileage

Scope: 1996 model year. Data snapshot: . 24 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Power Train:Automatic Transmission is the most frequently named component, appearing in 17 of 117 complaints (14.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues1815.4%
Transmission and shifting1512.8%
Engine operation1210.3%
Braking behavior97.7%
Steering behavior86.8%
Fuel system concerns43.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train:Automatic Transmission
17
Engine And Engine Cooling:Engine:Gasoline
10
Visibility:Power Window Devices And Controls
9
Electrical System
7
Unknown Or Other
7
Electrical System:Wiring:Front Underhood
6
Electrical System:Wiring:Fuses And Circuit Breakers
6
Engine And Engine Cooling:Cooling System
6
Component breakdown data
CategoryCount
Power Train:Automatic Transmission17
Engine And Engine Cooling:Engine:Gasoline10
Visibility:Power Window Devices And Controls9
Electrical System7
Unknown Or Other7
Electrical System:Wiring:Front Underhood6
Electrical System:Wiring:Fuses And Circuit Breakers6
Engine And Engine Cooling:Cooling System6

Power Train:Automatic Transmission: 17; Engine And Engine Cooling:Engine:Gasoline: 10; Visibility:Power Window Devices And Controls: 9; Electrical System: 7; Unknown Or Other: 7; Electrical System:Wiring:Front Underhood: 6; Electrical System:Wiring:Fuses And Circuit Breakers: 6; Engine And Engine Cooling:Cooling System: 6

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
0
25,000 to 49,999
2
50,000 to 74,999
7
75,000 to 99,999
9
100,000 to 149,999
4
150,000 and above
2
Reported problems by failure mileage data
CategoryCount
Under 25,0000
25,000 to 49,9992
50,000 to 74,9997
75,000 to 99,9999
100,000 to 149,9994
150,000 and above2

Under 25,000: 0; 25,000 to 49,999: 2; 50,000 to 74,999: 7; 75,000 to 99,999: 9; 100,000 to 149,999: 4; 150,000 and above: 2

75,000 to 99,999 miles has the most reports with usable mileage (9). 93 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

1996
2
2000
32
2001
36
2002
14
2003
10
2004
9
2005
4
2006
3
2007
4
2008
1
2009
2
Complaints over time data
CategoryCount
19962
200032
200136
200214
200310
20049
20054
20063
20074
20081
20092

1996: 2; 2000: 32; 2001: 36; 2002: 14; 2003: 10; 2004: 9; 2005: 4; 2006: 3; 2007: 4; 2008: 1; 2009: 2

Pattern summary

Power Train:Automatic Transmission leads the component reports. Electrical and battery issues appears in 18 complaint narratives. Transmission and shifting appears in 15 complaint narratives. Engine operation appears in 12 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10004592 · 2003-01-24 (January 24, 2003)

CONSUMER STATED THAT WHEN THEY HIT A MINOR BUMP IN THE ROAD AT 10MPH THE AIR BAG INADVERTENTLY DEPLOYED. DEALER NOTIFIED. TS

Owner-reported narrative. Look up ODI 10004592 at NHTSA ↗

Owner report 10005834 · 2003-02-14 (February 14, 2003)

FORD CONTOUR 1995 ENGINE FIRE THAT DESTROYED EVERYTHING IN THE ENGINE MECURY 1996 MYSTIC WIREING SHORTAGE THAT COULD HAVE STARTED A FIRE IN THE ENGINE COMPARTMENT.

Owner-reported narrative. 165,000 miles reported. Look up ODI 10005834 at NHTSA ↗

Owner report 10005974 · 2003-02-03 (February 3, 2003)

A MALFUNCTIONED WATER PUMP RESULTED IN A VEHICLE FIRE. *AK

Owner-reported narrative. Look up ODI 10005974 at NHTSA ↗

Owner report 10005978 · 2003-02-03 (February 3, 2003)

ENGINE COOLING SYSTEM WATER PUMP FAILURE CAUSING A VEHICLE FIRE. *AK

Owner-reported narrative. Look up ODI 10005978 at NHTSA ↗

Owner report 10006087 · 2003-01-31 (January 31, 2003)

THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL BECAME DAMAGED IN RESULT OF GEAR POSITION INDICATOR DETERIORATE AND NOT INDICATE THE ACTUAL GEAR POSITION. CONSUMER VIN NUMBER DOSE NOT COMPLY TO RECALL. PLEASE PROVIDE FURTHER INFORMATION. TS

Owner-reported narrative. Look up ODI 10006087 at NHTSA ↗

Owner report 10006662 · 2002-12-31 (December 31, 2002)

1996 MERCURY MYSTIQUE. MR SCC

Owner-reported narrative. 69,213 miles reported. Look up ODI 10006662 at NHTSA ↗

Owner report 10008854 · 2003-03-06 (March 6, 2003)

THE VEHICLE EXPERIENCED A PERSISTENT CHECK ENGINE LIGHT. *DT * JB

Owner-reported narrative. Look up ODI 10008854 at NHTSA ↗

Owner report 10018035 · 2003-05-02 (May 2, 2003)

AFTER THE VEHICLE WAS FILLED WITH FUEL THE CONSUMER NOTICED THAT THE FUEL LEAKED FROM UNDER THE VEHICLE. THE DEALER SERVICED THE VEHICLE. *NLM

Owner-reported narrative. Look up ODI 10018035 at NHTSA ↗

Recall history

7 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

00V075000 · Service Brakes, Hydraulic:Foundation Components

Reported: 2000-03-09 (March 9, 2000)

VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.

Consequence: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.

NHTSA campaign record ↗
00V367000 · Engine And Engine Cooling

Reported: 2000-11-06 (November 6, 2000)

VEHICLE DESCRIPTION: 1995 PASSENGER VEHICLES EQUIPPED WITH THE 2.0L AND 2.5L ENGINES, AND 1996 VEHICLES EQUIPPED WITH 2.5L ENGINES. TIGHTENING OF THE ENGINE COOLING FAN MOTOR BEARINGS, UP TO AND INCLUDING MOTOR STALL, CAN RESULT IN INCREASED MOTOR TORQUE AND HIGHER THAN NORMAL MOTOR CURRENT AND ACCOMPANYING HIGH MOTOR TEMPERATURES.

Consequence: OVERHEATING OF THE COOLING FAN MOTOR DUE TO EXCESSIVE CURRENT CAN RESULT IN SMOKE AND ODORS FROM BEARING GREASE, INSULATION AND OTHER INTERNAL MOTOR COMPONENTS. IF ELECTRICAL CURRENT CONTINUES TO BE APPLIED TO THE MOTOR, INTERNAL MOTOR COMPONENTS COULD IGNITE POSSIBLY IGNITING OTHER ENGINE COMPARTMENT COMPONENTS.

Remedy: DEALERS WILL INSTALL A POSITIVE TEMPERATURE COEFFICIENT DEVICE IN-LINE WITH EACH FAN MOTOR. FORD WILL ALSO EXTEND THE WARRANTY ON THE ENGINE COOLING FAN ASSEMBLY TO A TOTAL OF 8 YEARS OF SERVICE OR 100,000 MILES FROM THE WARRANTY START DATE, WHICHEVER OCCURS FIRST. IF THE VEHICLE ALREADY HAS MORE THAN 100,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2001.

NHTSA campaign record ↗
01V230000 · Electrical System

Reported: 2001-07-09 (July 9, 2001)

ON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHCLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL ASSEMBLY PLANTS, THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. THE DAMAGE COULD, OVER TIME, CAUSE INCREASED RESISTANCE IN THE CONNECTOR AND, DUE TO SUBSEQUENT TERMINAL RELAXATION, RESULT IN AN OPEN CIRCUIT CONDITION.

Consequence: THE OPEN CIRCUIT COULD LEAD TO ELECTRICAL ARCING THAT COULD MELT THE CONNECTOR HOUSING MATERIAL CREASING THE POTENTIAL FOR A FIRE.

Remedy: DEALERS WILL INSTALL A NEW HEATER BLOWER RESISTOR AND A NEW WIRE JUMPER HARNESS. OWNER NOTIFICATION BEGAN AUGUST 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

NHTSA campaign record ↗
97V225000 · Vehicle Speed Control:Cables

Reported: 1997-12-08 (December 8, 1997)

VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH THE TRACTION CONTROL OPTION. THE THROTTLE CABLES WERE DAMAGED DURING VEHICLE ASSEMBLY LEADING TO FRAYING OR SEPARATION OF THE THROTTLE CABLE.

Consequence: THIS CONDITION COULD PREVENT THE ENGINE FROM RETURNING TO IDLE.

Remedy: DEALERS WILL REPLACE THE THROTTLE CABLE WITH A REVISED DESIGN THAT IS LESS SUSCEPTIBLE TO BENDING OR KINKING DURING INSTALLATION.

NHTSA campaign record ↗
98V233000 · Power Train:Automatic Transmission:Lever And Linkage:Floor Shift

Reported: 1998-09-18 (September 18, 1998)

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL CAN BE DAMAGED IF SUBJECTED TO CERTAIN INTERIOR CLEANING PRODUCTS. THE GEAR POSITION INDICATOR CAN DETERIORATE AND NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION.

Consequence: THIS CONDITION CAN RESULT IN INCORRECT GEAR SELECTION.

Remedy: DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION FLOOR SHIFT CONTROL.

NHTSA campaign record ↗
99V103000 · Exterior Lighting:Headlights:Switch

Reported: 1999-05-05 (May 5, 1999)

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TERMINALS AT THE HEADLIGHT SWITCH AND WIRING HARNESS CONNECTOR CAN EXPERIENCE HEAT DAMAGE AS A RESULT OF OVERHEATING.

Consequence: THE DAMAGE COULD RESULT IN DISTORTION OF THE TERMINAL CAUSING AN OPEN CIRCUIT IN THE INSTRUMENT PANEL ILLUMINATION, PARKING LAMP, AND TAIL LAMP CIRCUITS.

Remedy: DEALERS WILL INSTALL A HEADLAMP SWITCH WIRING CONNECTOR CONTAINING BRONZE TERMINALS AND AN INSPECTION, AND REPLACEMENT IF NECESSARY, OF THE HEADLAMP SWITCH.

NHTSA campaign record ↗
99V247000 · Fuel System, Gasoline:Storage:Tank Assembly:Filler Pipe And Cap

Reported: 1999-09-13 (September 13, 1999)

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FUEL FILLER PIPE VENT HOSE MAY HAVE LESS THAN THE INTENDED LEVEL OF OZONE RESISTANCE, WHICH COULD RESULT IN THE HOSE BECOMING BRITTLE AND CRACKING.

Consequence: A CRACKED HOSE COULD RESULT IN FUEL LEAKAGE WHEN THE VEHICLE IS BEING FUELED.

Remedy: DEALERS WILL INSTALL A FUEL FILLER VENT HOSE CONTACTING THE APPROPRIATE BLEND OF PVC AND NITRILE RUBBER.

NHTSA campaign record ↗