2009 Mercury MARINER HYBRID: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
21 owner complaints analyzed
0 distinct recall campaigns
93,000 mi median reported failure mileage
Scope: 2009 model year. Data snapshot: . 21 complaints include usable failure mileage.
Most common problems
Steering is the most frequently named component, appearing in 8 of 21 complaints (38.1%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 8 | 38.1% |
| Braking behavior | 7 | 33.3% |
| Engine operation | 1 | 4.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering | 8 |
| Vehicle Speed Control | 6 |
| Engine | 4 |
| Electrical System | 3 |
| Fuel/Propulsion System | 3 |
| Service Brakes | 2 |
| Electronic Stability Control (Esc) | 1 |
| Power Train | 1 |
Steering: 8; Vehicle Speed Control: 6; Engine: 4; Electrical System: 3; Fuel/Propulsion System: 3; Service Brakes: 2; Electronic Stability Control (Esc): 1; Power Train: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 5 |
| 100,000 to 149,999 | 8 |
| 150,000 and above | 1 |
Under 25,000: 2; 25,000 to 49,999: 4; 50,000 to 74,999: 1; 75,000 to 99,999: 5; 100,000 to 149,999: 8; 150,000 and above: 1
100,000 to 149,999 miles has the most reports with usable mileage (8). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 2 |
| 2011 | 2 |
| 2012 | 1 |
| 2014 | 1 |
| 2015 | 3 |
| 2016 | 5 |
| 2017 | 3 |
| 2018 | 2 |
| 2019 | 2 |
2010: 2; 2011: 2; 2012: 1; 2014: 1; 2015: 3; 2016: 5; 2017: 3; 2018: 2; 2019: 2
Pattern summary
Steering leads the component reports. Steering behavior appears in 8 complaint narratives. Braking behavior appears in 7 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10347348 · 2010-08-04 (August 4, 2010)
MERCURY MARINER HYBRID 2009 HAD IT FOR 18 MONTHS AND AUGUST 3, 2010 UPON AN APPROACH TO A STOP LIGHT ENGAGING THE BRAKES I HEARD AN AUDIBLE WARNING SOUND AND LOOKED AT MY CONSOLE TO SEE THE WARNING TO CHECK BRAKES, AT THAT MOMENT MY BRAKE PEDAL WENT SOFT AND TO THE FLOOR, I HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE MARINER TO AVOID HITTING THE VEHICLE IN FRONT OF ME. I PARKED ASAP IN A GAS STATION LEAVING THE MARINER AND CALLING FOR A RIDE BACK TO MY OFFICE TO PICK UP ANOTHER VEHICLE TO GET HOME AND THE NEXT MORNING CONTACTED MY DEALERSHIP I…
Owner-reported narrative. 40,000 miles reported. Look up ODI 10347348 at NHTSA ↗
Owner report 10356004 · 2010-09-16 (September 16, 2010)
TL*THE CONTACT OWNS A 2009 MERCURY MARINER HYBRID. THE CONTACT STATED THAT AFTER APPLYING THE BRAKES IN THE PARKING LOT THE VEHICLE ACCELERATED. THE VEHICLE DID NOT RESPOND TO THE BRAKES AND DID NOT STOP UNTIL THE VEHICLE CRASHED INTO A PARKED VEHICLE. AFTER HITTING THE VEHICLE THE RPMS CONTINUED TO INCREASE AND DID NOT STOP UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TOWED TO THE DEALER TO BE INSPECTED. THE POLICE DID NOT FILE A REPORT BECAUSE THEY SAID IT WAS IN A SCHOOL PARKING. THE FAILURE AND CURRENT MILEAGES WERE 14143.
Owner-reported narrative. 14,143 miles reported. Look up ODI 10356004 at NHTSA ↗
Owner report 10418503 · 2011-08-11 (August 11, 2011)
POWER STEERING CUT OUT, QUIT WORKING, ON LEFT TURN, SPEED ABOUT 10 MPH. OUTAGE LASTED ABOUT 1-2 SECONDS. BELIEVE WOULD HAVE HIT FAR SIDE CURB IF STEERING HAD NOT SPONTANEOUSLY RECOVERED. THIS WAS FIRST OCCURRENCE. DROVE CAR DIRECTLY TO DEALER FROM INCIDENT; DIAGNOSIS TBD. AFRAID TO DRIVE. AT HIGHER SPEED OR IF HAD LASTED JUST A LITTLE LONGER WOULD HAVE WRECKED! *TR
Owner-reported narrative. 31,000 miles reported. Look up ODI 10418503 at NHTSA ↗
Owner report 10429479 · 2011-10-11 (October 11, 2011)
THIS VEHICLE HAS LOST BRAKES 3 TIMES. MY NOW 17 YEAR OLD DAUGHTER IS THE DRIVER! THE FIRST TIME THE BRAKE PEDAL WENT TO THE FLOOR AND PUMPING IT WOULD NOT HELP. PUTTING THE CAR IN NEUTRAL AND USING THE EMERGENCY BRAKE WAS THE ONLY WAY TO STOP THE CAR. A NON-FORD CAR TECHNICIAN TOLD US IT WAS A POSSIBLE BRAKE BOOSTER ISSUE AND THE BEST THING TO DO WOULD BE FOR IT TO HAPPEN AGAIN AND BRING IT TO FORD FOR THE CODES TO BE READ. I DROVE THE CAR FOR OVER A WEEK AND IT WOULD NOT REPEAT THE PROBLEM. THE SECOND TIME WAS ALSO AROUND 40 MPH AND PUSHING…
Owner-reported narrative. 37,850 miles reported. Look up ODI 10429479 at NHTSA ↗
Owner report 10455263 · 2012-04-14 (April 14, 2012)
THE STEERING LOCKED FOR 1 TO 2 SECONDS DURING A RIGHT HAND TURN ON AN ENTRANCE RAMP TO A HIGHWAY. IT HAPPENED AGAIN 2 MONTHS LATER WITH THE STEERING LOCKING FOR 1 TO 2 SECONDS ON A LEFT HAND TURN AFTER STOPPING AT A STOP SIGN. *TR
Owner-reported narrative. 21,300 miles reported. Look up ODI 10455263 at NHTSA ↗
Owner report 10641710 · 2014-10-06 (October 6, 2014)
MY CAR, ON 4-5 OCCASIONS NOW, HAS LOST ALL POWER WHILE TRAVELING ON THE FREEWAY AT ABOUT 80 MILES PER HOUR. I CALLED FORD BECAUSE OF THE ELECTRONIC THROTTLE BODY CUSTOMER SATISFACTION PROGRAM AND MY VEHICLE DOES NOT QUALIFY BECAUSE OF THE ASSEMBLY PLANT THAT THE CAR WAS BUILT AT. I CAN ATTEST THAT MY VEHICLE IS DOING THE SAME EXACT THING THAT IS DESCRIBED IN THE ACCOUNTS OF THE PROBLEM WITH THE THROTTLE - WITHOUT QUESTION. I URGE YOU TO EXPAND THE PROGRAM THAT FORD IS BEING REQUIRED TO DO FOR THIS MASSIVE (OVER 1 MILLION VEHICLE) PROBLEM. T…
Owner-reported narrative. 148,000 miles reported. Look up ODI 10641710 at NHTSA ↗
Owner report 10679147 · 2015-01-27 (January 27, 2015)
VEHICLE LOSES ALL ABILITY TO CONTROL THE THROTTLE BOTH WHILE AT HIGHWAY SPEED AND WHEN PULLING AWAY FROM A STOP. "WRENCH" FAULT INDICATOR ON THE DASHBOARD ILLUMINATES. RESTARTING THE VEHICLE RESTORES NORMAL OPERATING CONDITIONS UNTIL THE ISSUE REAPPEARS. THERE IS NO FAULT CODE ON OBDII READER AFTER RESTARTING THE ENGINE. *TR
Owner-reported narrative. 75,000 miles reported. Look up ODI 10679147 at NHTSA ↗
Owner report 10717782 · 2015-05-21 (May 21, 2015)
WHILE DRIVING DOWN THE ROAD, ALL OF THE WARNING LIGHTS ON THE DASH BOARD CAME ON AND THEN THE BREAKS FAILED. WE WERE ABLE TO GET TO SAFETY AFTER GOING OFF THE ROAD. WHEN TAKEN INTO THE FORD MOTOR COMPANY REPAIR SHOP THEY RESET THE CODES AND SAID EVERYTHING WAS FINE, NO PARTS TO REPAIR. LESS THAN 50 MILES LATER, THE SAME THING HAPPENED AGAIN INJURING 3! THIS TIME IT'S THE ABS MODULE. AFTER CALLING THE FORD MOTOR COMPANY, THEY REFUSE TO ADMIT THERE IS ANY PROBLEM AND NO REASON FOR A RECALL. WE WERE GIVEN THE NHTSA INFORMATION TO MAKE A COMP…
Owner-reported narrative. 123,250 miles reported. Look up ODI 10717782 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.