2002 Mercury GRAND MARQUIS: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
78 owner complaints analyzed
0 distinct recall campaigns
51,000 mi median reported failure mileage
Scope: 2002 model year. Data snapshot: . 48 complaints include usable failure mileage.
Most common problems
Vehicle Speed Control is the most frequently named component, appearing in 16 of 78 complaints (20.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 18 | 23.1% |
| Steering behavior | 10 | 12.8% |
| Transmission and shifting | 5 | 6.4% |
| Engine operation | 3 | 3.8% |
| Electrical and battery issues | 2 | 2.6% |
| Fuel system concerns | 2 | 2.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Vehicle Speed Control | 16 |
| Steering | 9 |
| Electrical System | 8 |
| Seat Belts | 6 |
| Suspension | 5 |
| Exterior Lighting | 3 |
| Tires | 3 |
| Tires:Tread/Belt | 3 |
Vehicle Speed Control: 16; Steering: 9; Electrical System: 8; Seat Belts: 6; Suspension: 5; Exterior Lighting: 3; Tires: 3; Tires:Tread/Belt: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 14 |
| 25,000 to 49,999 | 7 |
| 50,000 to 74,999 | 8 |
| 75,000 to 99,999 | 7 |
| 100,000 to 149,999 | 11 |
| 150,000 and above | 1 |
Under 25,000: 14; 25,000 to 49,999: 7; 50,000 to 74,999: 8; 75,000 to 99,999: 7; 100,000 to 149,999: 11; 150,000 and above: 1
Under 25,000 miles has the most reports with usable mileage (14). 30 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2001 | 1 |
| 2002 | 14 |
| 2003 | 8 |
| 2004 | 5 |
| 2005 | 7 |
| 2006 | 2 |
| 2007 | 2 |
| 2008 | 4 |
| 2009 | 2 |
| 2010 | 1 |
| 2011 | 5 |
| 2012 | 4 |
| 2013 | 5 |
| 2014 | 2 |
| 2015 | 2 |
| 2016 | 3 |
| 2017 | 2 |
| 2018 | 3 |
| 2019 | 1 |
| 2021 | 1 |
| 2022 | 2 |
| 2024 | 1 |
| 2025 | 1 |
2001: 1; 2002: 14; 2003: 8; 2004: 5; 2005: 7; 2006: 2; 2007: 2; 2008: 4; 2009: 2; 2010: 1; 2011: 5; 2012: 4; 2013: 5; 2014: 2; 2015: 2; 2016: 3; 2017: 2; 2018: 3; 2019: 1; 2021: 1; 2022: 2; 2024: 1; 2025: 1
Pattern summary
Vehicle Speed Control leads the component reports. Braking behavior appears in 18 complaint narratives. Steering behavior appears in 10 complaint narratives. Transmission and shifting appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10008037 · 2003-02-24 (February 24, 2003)
SUDDEN ACCELERATION OF VEHICLE
Owner-reported narrative. 1,470 miles reported. Look up ODI 10008037 at NHTSA ↗
Owner report 10015129 · 2003-04-03 (April 3, 2003)
THE VEHICLE HAD AN ODOR. *JB
Owner-reported narrative. Look up ODI 10015129 at NHTSA ↗
Owner report 10020198 · 2003-07-03 (July 3, 2003)
WHEN THE CONSUMER APPLIED THE BRAKE HIS FOOT ALSO HIT THE ACCELERATOR PEDAL WHICH CAUSED THE VEHICLE TO ACCELERATE SUDDENLY. THE VEHICLE TURN SIGNAL WERE INOPERATIVE AND THE IGNITION KEY WAS HARD TO TURN AT TIMES. *JB *CB *NLM
Owner-reported narrative. 4,093 miles reported. Look up ODI 10020198 at NHTSA ↗
Owner report 10025559 · 2003-07-07 (July 7, 2003)
THIS IS A CONCERN AND I AM WONDERING, IF IT SHOULD IN FACT BE A COMPLAINT. I PURCHASED A 2002 MERCURY MARQUIS ON JUNE 12TH OF 2003. I WAS ASSURED THIS, AS OTHER AUTOS HAD BEEN CHECKED OUT AND IN GOOD ORDER. I AM NOW NOTICING THE IGNITION KEY SOMETIMES DOES NOT TURN WHEN I AM TRYING TO START THE CAR. EQUALLY IMPORTANT, I RAN A CARFAX REPORT AND DISCOVERED ON 11/18/02 THIS CAR HAD 27,262 MILES. WHEN I PURCHASED IT, AND BECAUSE OF THE MILEAGE, WHICH AT THAT TIME WAS 27,279 I WAS ASSURED THIS WAS A GOOD CAR. I FIND NOW, THAT IT WAS NOT THE RETIRED,…
Owner-reported narrative. Look up ODI 10025559 at NHTSA ↗
Owner report 10027279 · 2003-08-15 (August 15, 2003)
THE REAR PASSENGER SIDE TIRE BLEW OUT WHILE DRIVING. MICHELIN 97SM+S/MODEL-SYMMETRY. *AK THIS CAUSED THE VEHICLE TO FISHTAIL. *SCC *JB
Owner-reported narrative. 3,400 miles reported. Look up ODI 10027279 at NHTSA ↗
Owner report 10039962 · 2003-09-15 (September 15, 2003)
WHILE DRIVING SUSPENSION IS VERY BOUNCY, WHICH CAUSES VEHICLE TO BECOME UNCONTROLLABLE. *AK
Owner-reported narrative. Look up ODI 10039962 at NHTSA ↗
Owner report 10042461 · 2003-11-18 (November 18, 2003)
ALL FOUR TIRES WERE REPLACED DUE TO BELT FAILURE WHICH HAD PROTRUDED THROUGH THE TIRES. *AK *JB *NLM
Owner-reported narrative. 43,000 miles reported. Look up ODI 10042461 at NHTSA ↗
Owner report 10042553 · 2003-10-08 (October 8, 2003)
WHILE WAITING AT A STOP ENGINE STARTED TO REV TO A HIGH RATE. DRIVER SHIFTED INTO NEUTRAL TO HELP RESOLVE THE PROBLEM, WHICH FAILED. HAS BEEN IN CONTACT WITH MECHANIC, AND CAUSE OF PROBLEM HAS YET TO BE DETERMINED.*AK
Owner-reported narrative. 5,500 miles reported. Look up ODI 10042553 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.