2000 Mercury GRAND MARQUIS: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
162 owner complaints analyzed
6 distinct recall campaigns
73,825 mi median reported failure mileage
Scope: 2000 model year. Data snapshot: . 89 complaints include usable failure mileage.
Most common problems
Exterior Lighting is the most frequently named component, appearing in 14 of 162 complaints (8.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 24 | 14.8% |
| Steering behavior | 20 | 12.3% |
| Electrical and battery issues | 7 | 4.3% |
| Engine operation | 4 | 2.5% |
| Fuel system concerns | 4 | 2.5% |
| Transmission and shifting | 2 | 1.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Exterior Lighting | 14 |
| Electrical System | 10 |
| Vehicle Speed Control | 10 |
| Steering | 9 |
| Engine | 8 |
| Engine And Engine Cooling | 7 |
| Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip | 7 |
| Exterior Lighting:Headlights | 6 |
Exterior Lighting: 14; Electrical System: 10; Vehicle Speed Control: 10; Steering: 9; Engine: 8; Engine And Engine Cooling: 7; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip: 7; Exterior Lighting:Headlights: 6
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 11 |
| 25,000 to 49,999 | 16 |
| 50,000 to 74,999 | 18 |
| 75,000 to 99,999 | 16 |
| 100,000 to 149,999 | 16 |
| 150,000 and above | 12 |
Under 25,000: 11; 25,000 to 49,999: 16; 50,000 to 74,999: 18; 75,000 to 99,999: 16; 100,000 to 149,999: 16; 150,000 and above: 12
50,000 to 74,999 miles has the most reports with usable mileage (18). 73 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2000 | 17 |
| 2001 | 18 |
| 2002 | 15 |
| 2003 | 14 |
| 2004 | 10 |
| 2005 | 19 |
| 2006 | 6 |
| 2007 | 2 |
| 2008 | 6 |
| 2009 | 2 |
| 2010 | 3 |
| 2011 | 7 |
| 2012 | 5 |
| 2013 | 3 |
| 2014 | 4 |
| 2015 | 5 |
| 2016 | 4 |
| 2017 | 6 |
| 2018 | 5 |
| 2019 | 3 |
| 2020 | 4 |
| 2022 | 2 |
| 2023 | 2 |
2000: 17; 2001: 18; 2002: 15; 2003: 14; 2004: 10; 2005: 19; 2006: 6; 2007: 2; 2008: 6; 2009: 2; 2010: 3; 2011: 7; 2012: 5; 2013: 3; 2014: 4; 2015: 5; 2016: 4; 2017: 6; 2018: 5; 2019: 3; 2020: 4; 2022: 2; 2023: 2
Pattern summary
Exterior Lighting leads the component reports. Braking behavior appears in 24 complaint narratives. Steering behavior appears in 20 complaint narratives. Electrical and battery issues appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10000544 · 2003-01-06 (January 6, 2003)
2000 MERCURY GRAND MARQUIS LS VIN [XXX]. WHILE DRIVING AT 55 MPH THE CAR STALLED AND COULDN'T BE STARTED UNTIL PULLED OVER TO THE SIDE OF THE ROAD. WHEN TOWED AND REPAIRED AT THE MERCURY GARAGE, THE ONLY CAUSE WAS A DEFECTIVE #8 CYLINDER COIL/PLUG ASSEMBLY. I BELIEVE THIS IS A VERY DANGEROUS CONDITION. I FOUND OUT LATER THAT FORD HAS A SERVICE BULLETIN OUT FOR COIL/PLUG FAILURES. A COUPLE OF WEEKS BEFORE THIS THE #7 COIL/PLUG ASSEMBLY SHORTED OUT BUT IT DID NOT CAUSE THE CAR TO SHUT DOWN. I BELIEVE FORD SHOULD RECALL 2000 MERCURYS AN…
Owner-reported narrative. 24,000 miles reported. Look up ODI 10000544 at NHTSA ↗
Owner report 10003747 · 2003-01-14 (January 14, 2003)
CONSUMER NOTICED WHILE TRAVELING ENGINE STARTED SKIPPING CONSUMER PULLED VEHICLE OVER AND NOTICED AN ENGINE FIRE. MANUFACTURE WAS CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. TS
Owner-reported narrative. Look up ODI 10003747 at NHTSA ↗
Owner report 10008737 · 2003-06-09 (June 9, 2003)
THE FUEL TANK WAS KNOWN TO EXPLODE DURING IMPACT CRASHES.*JB *TT
Owner-reported narrative. Look up ODI 10008737 at NHTSA ↗
Owner report 10012205 · 2003-03-21 (March 21, 2003)
THE VEHICLES HEAD GASKET FAILED AND CAUSED AN OIL LEAK . THIS COULD RESULT IN WATER AND OIL MIXING AND TOTAL ENGINE FAILURE. *NLM
Owner-reported narrative. 47,000 miles reported. Look up ODI 10012205 at NHTSA ↗
Owner report 10017499 · 2003-04-24 (April 24, 2003)
AFTER PUTTING THE VEHICLE IN PARK AND GETTING OUT OF THE VEHICLE, WITHOUT ANY INDICATION, THE VEHICLE SLIPPED INTO REVERSE. THIS CAUSED THE CONSUMER TO LOSE HER BALANCE AND THE VEHICLE ROLLED OVER HER LEG. *JB PH
Owner-reported narrative. Look up ODI 10017499 at NHTSA ↗
Owner report 10018049 · 2003-06-26 (June 26, 2003)
WHILE DRIVING THE STEERING WHEEL BECAME DIFFICULT TO TURN. IT WAS LATER DETERMINED THE STEERING BELT CAME OFF THE VEHICLE. *NLM PH *JB
Owner-reported narrative. 21,010 miles reported. Look up ODI 10018049 at NHTSA ↗
Owner report 10026483 · 2003-08-01 (August 1, 2003)
AN ELECTRICAL SYSTEM MALFUNCTIONED CAUSED THE HEADLIGHTS FLICKER WHILE DRIVING. THE AIR CONDITIONER MALFUNCTIONED. THE VEHICLE EXPERIENCED NOISE IN THE GEAR BOX. THE TECHNICIAN PACKED GREASE ON THE RIMS AND UNDER THE WHEEL COVERS. THE BATTERY FAILED AND AS A RESULT THE VEHICLE WOULD NOT START. *AK *CB *NLM
Owner-reported narrative. 15,311 miles reported. Look up ODI 10026483 at NHTSA ↗
Owner report 10026501 · 2003-08-01 (August 1, 2003)
CONSUMER STATES WHILE USING HEADLIGHTS AND WITHOUT ANY INDICATION HEADLIGHTS FLICKER FROM HIGH TO LOW, AND THE AC RUN FAST AND SLOW. DEALER HAS BEEN CONTACTED.*AK *CB
Owner-reported narrative. 15,311 miles reported. Look up ODI 10026501 at NHTSA ↗
Recall history
6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
00V050000 · Air Bags:Frontal
Reported: 2000-02-17 (February 17, 2000)
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH LOWER THAN THE INTENDED LEVEL OF TORQUE ON THE BOLTS THAT ATTACH THE AIR BAG ELECTRONIC CRASH SENSOR MODULE TO THE VEHICLE.
Consequence: A LOOSE MODULE COULD RESULT IN A DELAYED AIR BAG DEPLOYMENT IN THE EVENT OF A VEHICLE CRASH.
Remedy: DEALERS WILL TIGHTEN THE AIR BAG ELECTRONIC CRASH SENSOR ATTACHING BOLTS.
NHTSA campaign record ↗00V083000 · Seat Belts:Front:Retractor
Reported: 2000-03-20 (March 20, 2000)
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH THE LEFT REAR SEAT BELT RETRACTOR ATTACHING BOLTS INCORRECTLY TIGHTENED.
Consequence: IN THE EVENT OF A CRASH, THE VEHICLE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL TIGHTEN THE RETRACTOR MOUNTING BOLTS TO THE SPECIFIED TORQUE.
NHTSA campaign record ↗00V138000 · Visibility:Windshield Wiper/Washer
Reported: 2000-05-17 (May 17, 2000)
VEHICLE DESCRIPTION: A WINDSHIELD WIPER CONTROL MODULE MAY NOT BE CAPABLE OF CARRYING THE CURRENT REQUIRED DURING HIGH LOAD CONDITIONS ON THE WIPERS (I.E., ICE, SNOW, OR OTHER DEBRIS).
Consequence: THIS CONDITION COULD RESULT IN INOPERATIVE WIPERS WITH NO ADVANCE WARNING.
Remedy: DEALERS WILL INSPECT THE WIPER CONTROL MODULES AND REPLACE IF NECESSARY.
NHTSA campaign record ↗00V157001 · Seat Belts:Front:Anchorage
Reported: 2000-06-12 (June 12, 2000)
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.
Consequence: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
NHTSA campaign record ↗00V157002 · Seat Belts:Front:Anchorage
Reported: 2000-06-12 (June 12, 2000)
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.
Consequence: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
NHTSA campaign record ↗00V200000 · Equipment:Mechanical:Integrated Jack/Leveler/Stabilizer
Reported: 2000-07-18 (July 18, 2000)
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS FREE TO ROLL (WHEELS NOT BLOCKED OR CHOCKED), THE JACK COULD YIELD AND THE VEHICLE MAY DROP SUDDENLY.
Consequence: IF THIS OCCURS AND ANY PORTION OF THE OPERATOR'S BODY IS UNDER THE VEHICLE, THE POTENTIAL FOR PERSONAL INJURY EXISTS.
Remedy: OWNERS WILL BE PROVIDED WITH A REVISED JACK INSTRUCTION AND STOWAGE CARD AND JACK WARNING LABEL, AS WELL AS A SUPPLEMENT TO THE OWNER GUIDE.
NHTSA campaign record ↗