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1997 Mercury GRAND MARQUIS: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

261 owner complaints analyzed

4 distinct recall campaigns

80,800 mi median reported failure mileage

Scope: 1997 model year. Data snapshot: . 125 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe is the most frequently named component, appearing in 55 of 261 complaints (21.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior3312.6%
Steering behavior155.7%
Transmission and shifting103.8%
Electrical and battery issues72.7%
Engine operation31.1%
Fuel system concerns31.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe
55
Fuel System, Gasoline:Carburetor System
24
Engine And Engine Cooling
20
Engine And Engine Cooling:Cooling System
20
Engine And Engine Cooling:Engine
20
Vehicle Speed Control
18
Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings
16
Suspension:Front:Control Arm:Lower Ball Joint
8
Component breakdown data
CategoryCount
Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe55
Fuel System, Gasoline:Carburetor System24
Engine And Engine Cooling20
Engine And Engine Cooling:Cooling System20
Engine And Engine Cooling:Engine20
Vehicle Speed Control18
Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings16
Suspension:Front:Control Arm:Lower Ball Joint8

Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe: 55; Fuel System, Gasoline:Carburetor System: 24; Engine And Engine Cooling: 20; Engine And Engine Cooling:Cooling System: 20; Engine And Engine Cooling:Engine: 20; Vehicle Speed Control: 18; Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings: 16; Suspension:Front:Control Arm:Lower Ball Joint: 8

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
12
50,000 to 74,999
35
75,000 to 99,999
43
100,000 to 149,999
27
150,000 and above
7
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,99912
50,000 to 74,99935
75,000 to 99,99943
100,000 to 149,99927
150,000 and above7

Under 25,000: 1; 25,000 to 49,999: 12; 50,000 to 74,999: 35; 75,000 to 99,999: 43; 100,000 to 149,999: 27; 150,000 and above: 7

75,000 to 99,999 miles has the most reports with usable mileage (43). 136 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2000
16
2001
23
2002
37
2003
40
2004
48
2005
28
2006
14
2007
6
2008
22
2009
5
2010
6
2011
4
2013
2
2014
2
2015
3
2016
2
2019
2
2020
1
Complaints over time data
CategoryCount
200016
200123
200237
200340
200448
200528
200614
20076
200822
20095
20106
20114
20132
20142
20153
20162
20192
20201

2000: 16; 2001: 23; 2002: 37; 2003: 40; 2004: 48; 2005: 28; 2006: 14; 2007: 6; 2008: 22; 2009: 5; 2010: 6; 2011: 4; 2013: 2; 2014: 2; 2015: 3; 2016: 2; 2019: 2; 2020: 1

Pattern summary

Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe leads the component reports. Braking behavior appears in 33 complaint narratives. Steering behavior appears in 15 complaint narratives. Transmission and shifting appears in 10 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10002989 · 2003-01-20 (January 20, 2003)

1997 MERCURY GRAND MARQUIS CRACKED PLASTIC INTAKE MANIFOLD.

Owner-reported narrative. 102,000 miles reported. Look up ODI 10002989 at NHTSA ↗

Owner report 10008270 · 2003-02-28 (February 28, 2003)

1997 MERCURY GRAND MARQUIS HAS 21,000 MILES. THE AIR BLEND DOOR HAS BROKEN CAUSING NO WARM AIR TO VEHICLE INTERIOR AND A CONSTANT CLICKING NOISE BEHIND THE INSTRUMENT PANEL. THERE IS NO WARM AIR TO DEFROST THE WINDSHIELD CAUSING A VISUAL SAFETY HAZARD. *JB

Owner-reported narrative. Look up ODI 10008270 at NHTSA ↗

Owner report 10008672 · 2003-01-14 (January 14, 2003)

NAR 02/10/2003. THE ENGINE BEGAN TO OVERHEAT. THE CONSUMER STOPPED TO A LOCAL MECHANIC AND THE PROBLEM WAS DIAGNOSED AS A INTAKE MANIFOLD LEAK. FORD REFUSED TO COVER THE REPAIR UNDER WARRANTY. *JB

Owner-reported narrative. 87,962 miles reported. Look up ODI 10008672 at NHTSA ↗

Owner report 10009143 · 2003-02-24 (February 24, 2003)

THE PLASTIC INTAKE MANIFOLD CRACKED, WHICH CAUSED COOLANT TO LEAK ONTO THE ENGINE.*JB

Owner-reported narrative. 57,000 miles reported. Look up ODI 10009143 at NHTSA ↗

Owner report 10009443 · 2003-03-06 (March 6, 2003)

AUTOMATIC TRANSMISSION AND CATALYTIC CONVERTER FAILED. *AK *JB

Owner-reported narrative. Look up ODI 10009443 at NHTSA ↗

Owner report 10010872 · 2003-03-22 (March 22, 2003)

WE ALSO HAD THE PLASTIC INTAKE MANIFOLD CRACK ON THE INTERSTATE AT A REPAIR COST OF ABOUT $950.00 FORD HAS RECALLED FLEET BOUGHT 4.6L ENGINES, HOWEVER INDIVIDUAL OWNERS HAVE TO PAY $$$ FOR THE SAME ISSUE. *JB

Owner-reported narrative. 80,800 miles reported. Look up ODI 10010872 at NHTSA ↗

Owner report 10010935 · 2003-03-24 (March 24, 2003)

PLASTIC MANIFOLD CRACKED OPEN RELEASING ALL COOLING FLUID DRIVING 30 MPH, OUTSIDE TEMP 58 DEGREES... DESPITE THE UNWISE - IF NOT STUPID - DECISION TO SAVE COSTS BY MANUFACTURING ONE OF THE HOTTEST PARTS ON A CAR, PLASTIC, THIS CAR SHOULD DEFINITELY BE RECALLED FOR THAT REASON, AND THE DEALERSHIP SHOULD BE TOLD TO REPAIR THIS DEFECT AT THEIR COST OR TO REIMBURSE CUSTOMERS WHO ALREADY HAD TO PAY THIS $ 600.00+ FOR REPLACING THIS PART WITH A METAL ONE. *JB

Owner-reported narrative. 112,976 miles reported. Look up ODI 10010935 at NHTSA ↗

Owner report 10011911 · 2003-03-17 (March 17, 2003)

THE STEERING WHEEL BECAME VERY HOT, WHILE DRIVING. *JB

Owner-reported narrative. 75,000 miles reported. Look up ODI 10011911 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

00V157001 · Seat Belts:Front:Anchorage

Reported: 2000-06-12 (June 12, 2000)

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Consequence: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

NHTSA campaign record ↗
00V157002 · Seat Belts:Front:Anchorage

Reported: 2000-06-12 (June 12, 2000)

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Consequence: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

NHTSA campaign record ↗
07V336000 · Vehicle Speed Control

Reported: 2007-08-03 (August 3, 2007)

ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Consequence: THIS COULD RESULT IN AN UNDERHOOD FIRE.

Remedy: DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

NHTSA campaign record ↗
08V051000 · Vehicle Speed Control:Cruise Control

Reported: 2008-02-04 (February 4, 2008)

FORD IS RECALLING 225,000 MY 1992-2003 ECONOLINE, MY 1993-1995 TAURUS SHO, MY 1992-1998 CROWN VICTORIA, MY 1993 BRONCO, F-SERIES, MY 1995-1997 F-SERIES SUPER DUTY STRIPPED CHASSIS, MY 1992-1998 MERCURY GRAND MARQUIS, AND MY 1992-1995 LINCOLN TOWN CAR VEHICLES. THE AFFECTED VEHICLES WERE PREVIOUSLY REPAIRED USING A WIRING HARNESS THAT IS NOT COMPATIBLE WITH THE VEHICLE CIRCUIT POLARITY.

Consequence: AS A RESULT, THE FUSE IS LOCATED IN THE OUTPUT CIRCUIT RATHER THAN IN THE INTENDED INPUT POWER FEED CIRCUIT, AND MAY NOT OFFER THE INTENDED PROTECTION IN THE EVENT OF AN ELECTRICAL SHORT TO GROUND.

Remedy: DEALERS WILL INSTALL A NEW WIRING HARNESS, OR REPLACE THE MATING ELECTRICAL COMPONENT. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

NHTSA campaign record ↗