2013 Mercedes Benz SPRINTER 3500: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
18 owner complaints analyzed
0 distinct recall campaigns
33,000 mi median reported failure mileage
Scope: 2013 model year. Data snapshot: . 9 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 7 of 18 complaints (38.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 5 | 27.8% |
| Transmission and shifting | 1 | 5.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 7 |
| Electronic Stability Control (Esc) | 5 |
| Vehicle Speed Control | 5 |
| Service Brakes | 2 |
| Vehicle Speed Control:Cruise Control | 2 |
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
| Power Train | 1 |
| Tires:Valve | 1 |
Air Bags: 7; Electronic Stability Control (Esc): 5; Vehicle Speed Control: 5; Service Brakes: 2; Vehicle Speed Control:Cruise Control: 2; Forward Collision Avoidance: Automatic Emergency Braking: 1; Power Train: 1; Tires:Valve: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 6 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 6; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (6). 9 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2012 | 1 |
| 2017 | 6 |
| 2018 | 2 |
| 2019 | 1 |
| 2020 | 1 |
| 2021 | 5 |
| 2022 | 1 |
| 2023 | 1 |
2012: 1; 2017: 6; 2018: 2; 2019: 1; 2020: 1; 2021: 5; 2022: 1; 2023: 1
Pattern summary
Air Bags leads the component reports. Braking behavior appears in 5 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10473079 · 2012-08-30 (August 30, 2012)
VALVE STEM LOCATION MAKE PRESSURE SENSING AND AIR FILL NEAR IMPOSSIBLE ON REAR WHEELS. NO TMPS SYSTEM WHICH WILL RESULT IN HIGHER INCIDENCE OF LOW PRESSURE AND DANGEROUS DRIVING SITUATION LEADING TO ACCIDENTS. *TR *JS
Owner-reported narrative. 35 miles reported. Look up ODI 10473079 at NHTSA ↗
Owner report 11035671 · 2017-10-23 (October 23, 2017)
"TAKATA RECALL" ONCE PARTS ARE AVAILABLE CUSTOMERS WILL BE SENT A LETTER ASKING THEM TO GO TO AN AUTHORIZED FREIGHTLINER SPRINTER DEALER WHO WILL REPLACE THE DRIVER SIDE FRONT AIRBAG OF THE POTENTIALLY AFFECTED VEHICLES IN THE FREIGHTLINER BRANDED SPRINTER VEHICLES. NHTSA RECALL CAMPAIGN 16V077. RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. NEVER CALL OR INFORMED TO TAKE VEHICLE IN FOR REPAIRS.
Owner-reported narrative. Look up ODI 11035671 at NHTSA ↗
Owner report 11039542 · 2017-10-25 (October 25, 2017)
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ U25/MB-WNL155CC (NA). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT....UPDATED 11/12/17/*BF DEFECTIVE AIR BAG WAS REPLACED 11/30/…
Owner-reported narrative. Look up ODI 11039542 at NHTSA ↗
Owner report 11044091 · 2017-11-07 (November 7, 2017)
"TAKATA RECALL" IN APRIL OF 2016 WE WERE NOTIFIED BY OUR DEALER OF THE AIR BAG SAFETY RECALL FOR OUR DRIVER SIDE AIRBAG INFLATOR. PARTS WERE NOT AVAILABLE, BUT WE WOULD BE NOTIFIED WHEN REPLACEMENT PARTS WOULD BE AVAILABLE. IT IS NOW 19 MONTHS LATER AND WE HAVE NOT BEEN NOTIFIED. THIS SEEMS LIKE AN UNREASONABLE AMOUNT OF TIME TO OBTAIN PARTS TO REPLACE THE DEFECTIVE UNIT.
Owner-reported narrative. Look up ODI 11044091 at NHTSA ↗
Owner report 11044671 · 2017-11-08 (November 8, 2017)
TAKATA RECALL NO PARTS AVAILABLE, AND NO IDEA WHEN AIRBAG WILL BE AVAILABLE.
Owner-reported narrative. Look up ODI 11044671 at NHTSA ↗
Owner report 11051468 · 2017-11-30 (November 30, 2017)
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ U62/MB-M2CV144 (NA). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GURLEY LEEP MOTORWERKS AT [phone removed] (4004 GRAPE RD, MISHAWAKA, IN 46545) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE…
Owner-reported narrative. Look up ODI 11051468 at NHTSA ↗
Owner report 11052346 · 2017-12-04 (December 4, 2017)
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE DEALER (MERCEDES-BENZ OF FLAGSTAFF, 525 N SWITZER CANYON DR, FLAGSTAFF, AZ 86001) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Owner-reported narrative. Look up ODI 11052346 at NHTSA ↗
Owner report 11139000 · 2018-10-08 (October 8, 2018)
REAR WHEEL SPEED SENSOR FAILURE. I HAVE HAD TO REPLACE A REAR WHEEL SPEED SENSOR IN EACH OF THE LAST 3 YEARS. WHEN THE SENSOR FAILS THE ABS SYSTEM STOPS OPERATING. CRUISE CONTROL IS DISABLED AND TRACTION CONTROL IS DISABLED. VEHICLE IS STILL DRIVABLE, BUT SAFETY SYSTEMS ARE LOST UNTIL REPAIRED. BASED ON WEB SEARCHES THIS IS A VERY COMMON PROBLEM FOR THIS VEHICLE AND MODEL YEAR. I HAVE NOT HAD A DANGEROUS INCIDENT WHEN THE SENSOR GAVE OUT THOUGH I HAVE HAD TO DEAL WITH SOME UNCOMMANDED BRAKING.
Owner-reported narrative. 20,000 miles reported. Look up ODI 11139000 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.