2013 Mercedes Benz SPRINTER 3500 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
18 owner complaints analyzed
0 distinct recall campaigns
33,000 mi median reported failure mileage
Scope: 2013 model year. Data snapshot: . 9 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 7 of 18 complaints (38.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 5 | 27.8% |
| Transmission and shifting | 1 | 5.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 7 |
| Electronic Stability Control (Esc) | 5 |
| Vehicle Speed Control | 5 |
| Service Brakes | 2 |
| Vehicle Speed Control:Cruise Control | 2 |
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
| Power Train | 1 |
| Tires:Valve | 1 |
Air Bags: 7; Electronic Stability Control (Esc): 5; Vehicle Speed Control: 5; Service Brakes: 2; Vehicle Speed Control:Cruise Control: 2; Forward Collision Avoidance: Automatic Emergency Braking: 1; Power Train: 1; Tires:Valve: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 6 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 6; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (6). 9 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2012 | 1 |
| 2017 | 6 |
| 2018 | 2 |
| 2019 | 1 |
| 2020 | 1 |
| 2021 | 5 |
| 2022 | 1 |
| 2023 | 1 |
2012: 1; 2017: 6; 2018: 2; 2019: 1; 2020: 1; 2021: 5; 2022: 1; 2023: 1
Pattern summary
Air Bags leads the component reports. Braking behavior appears in 5 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11139000 · 2018-10-08 (October 8, 2018)
REAR WHEEL SPEED SENSOR FAILURE. I HAVE HAD TO REPLACE A REAR WHEEL SPEED SENSOR IN EACH OF THE LAST 3 YEARS. WHEN THE SENSOR FAILS THE ABS SYSTEM STOPS OPERATING. CRUISE CONTROL IS DISABLED AND TRACTION CONTROL IS DISABLED. VEHICLE IS STILL DRIVABLE, BUT SAFETY SYSTEMS ARE LOST UNTIL REPAIRED. BASED ON WEB SEARCHES THIS IS A VERY COMMON PROBLEM FOR THIS VEHICLE AND MODEL YEAR. I HAVE NOT HAD A DANGEROUS INCIDENT WHEN THE SENSOR GAVE OUT THOUGH I HAVE HAD TO DEAL WITH SOME UNCOMMANDED BRAKING.
Owner-reported narrative. 20,000 miles reported. Look up ODI 11139000 at NHTSA ↗
Owner report 11365194 · 2020-10-19 (October 19, 2020)
I HAVE HAD TWO FAILURES OF A REAR SPEED SENSOR WHICH HAVE CAUSED A LOSS OF ANTI LOCK BRAKING, TRACTION CONTROL, AND CRUISE CONTROL. THE MOST RECENT FAILURE ON OCT 14, 2020 ALSO RESULTED IN SOME ERRATIC TRANSMISSION SHIFTING. ALL OF THESE THINGS IMPACT THE SAFETY OF THE VEHICLE. IN BOTH FAILURES THE VEHICLE WAS TRAVELING AT HIGHWAY SPEEDS.
Owner-reported narrative. 36,000 miles reported. Look up ODI 11365194 at NHTSA ↗