2012 Mercedes-Benz R350: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
8 owner complaints analyzed
3 distinct recall campaigns
61,500 mi median reported failure mileage
Scope: 2012 model year. Data snapshot: . 4 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 5 of 8 complaints (62.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 2 | 25.0% |
| Braking behavior | 1 | 12.5% |
| Electrical and battery issues | 1 | 12.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 5 |
| Electrical System | 1 |
| Engine | 1 |
| Service Brakes, Hydraulic | 1 |
Air Bags: 5; Electrical System: 1; Engine: 1; Service Brakes, Hydraulic: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 1 |
Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 2; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 1
50,000 to 74,999 miles has the most reports with usable mileage (2). 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 1 |
| 2017 | 3 |
| 2018 | 1 |
| 2019 | 2 |
| 2022 | 1 |
2014: 1; 2017: 3; 2018: 1; 2019: 2; 2022: 1
Pattern summary
Air Bags leads the component reports. Engine operation appears in 2 complaint narratives. Braking behavior appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10579554 · 2014-04-14 (April 14, 2014)
TL*THE CONTACT OWNS A 2012 MERCEDES BENZ E350. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC THAT DETECTED SLUDGE IN THE ENGINE. THE ENGINE WAS REPLACED HOWEVER, THE FAILURE WAS NOT CORRECTED AND THE VEHICLE CONTINUED TO SPORADICALLY STALL. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 34,000.
Owner-reported narrative. 34,000 miles reported. Look up ODI 10579554 at NHTSA ↗
Owner report 11041900 · 2017-11-01 (November 1, 2017)
TAKATA RECALL I RECEIVED A POST CARD IN THE MAIL FROM TK HOLDINGS STATING TO CONTACT THE DEALER FOR A FREE REPAIR. I HAVE CONTACTED THE DEALER AND THEY STATE THAT THE AIRBAGS ARE ON BACK ORDER. THE ISSUE IS NOT BEING RESOLVED IN A TIMELY MANNER
Owner-reported narrative. Look up ODI 11041900 at NHTSA ↗
Owner report 11051890 · 2017-12-02 (December 2, 2017)
TAKATA RECALL - AIRBAG FIX HAS YET NOT BEEN MADE AVAILABLE AND THE COMPANY HAS DECLARED BANKRUPTCY, I'M CLUELESS ON WHO IS GOING TO FIX THE AIRBAGS.
Owner-reported narrative. Look up ODI 11051890 at NHTSA ↗
Owner report 11056290 · 2017-12-24 (December 24, 2017)
TAKATA RECALL MANUFACTURER ADVISED ME OF THE DEFECT IN MAY 2016. THE LETTER ADVISED IT WOULD TAKE SOME TIME TO DESIGN AND ULTIMATELY REPLACE THE DEFECTIVE PART. NO FURTHER NOTICES HAVE BEEN RECEIVED WITH A SOLUTION AFTER MORE THAN 18-MONTHS. NO ACCIDENTS OR COLLISIONS HAVE OCCURRED TO TEST THE BAG EFFECTIVENESS.
Owner-reported narrative. 58,000 miles reported. Look up ODI 11056290 at NHTSA ↗
Owner report 11082046 · 2018-03-29 (March 29, 2018)
"TAKATA RECALL" - WHILE DRIVING ALONG A COUNTY STREET MY VEHICLE COMPLETELY STALLED. I PUT IN PARK AND IT STARTED AND WENT APPROXIMATELY A 1/2 OF A MILE AND STALLED AGAIN. IT DID THIS TWICE MORE BEFORE I GOT HOME WHERE I SHUT IT OFF AND CALLED A TOW COMPANY TO TAKE IT TO THE SHOP. MY SERVICE ADVISOR CALL AND TOLD ME THAT THE WIRING HONES TO THE ENGINE BURNED UP.
Owner-reported narrative. 65,000 miles reported. Look up ODI 11082046 at NHTSA ↗
Owner report 11192504 · 2019-03-29 (March 29, 2019)
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ R350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF DENVER (LOCATED AT 940 S COLORADO BLVD, DENVER, CO 80246, [phone removed]) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Owner-reported narrative. Look up ODI 11192504 at NHTSA ↗
Owner report 11192735 · 2019-03-31 (March 31, 2019)
TAMARA RECALL. IT'S BEEN 10 YEARS NOW. WHEN IS MY LUCK RUNNING OUT?
Owner-reported narrative. Look up ODI 11192735 at NHTSA ↗
Owner report 11472772 · 2022-07-07 (July 7, 2022)
The contact owns a 2012 Mercedes-Benz R350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the rear end of the vehicle was making a grinding sound while the brake pedal was depressed. The contact took the vehicle to the dealer who completed the inspection mentioned…
Owner-reported narrative. 185,000 miles reported. Look up ODI 11472772 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V081000 · Air Bags:Frontal:Driver Side:Inflator Module
Reported: 2016-02-11 (February 11, 2016)
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
NHTSA campaign record ↗22V315000 · Service Brakes, Hydraulic:Power Assist:Vacuum
Reported: 2022-05-09 (May 9, 2022)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Consequence: Reduced brake performance or brake failure can increase the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.
NHTSA campaign record ↗24V298000 · Service Brakes, Hydraulic:Power Assist:Vacuum
Reported: 2024-04-26 (April 26, 2024)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Consequence: Reduced brake performance or brake failure can increase the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.
NHTSA campaign record ↗