2011 Mercedes-Benz R350: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
18 owner complaints analyzed
3 distinct recall campaigns
68,100 mi median reported failure mileage
Scope: 2011 model year. Data snapshot: . 10 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 12 of 18 complaints (66.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 3 | 16.7% |
| Engine operation | 1 | 5.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 12 |
| Electrical System | 2 |
| Service Brakes, Hydraulic | 2 |
| Engine | 1 |
| Exterior Lighting | 1 |
| Power Train | 1 |
| Seat Belts | 1 |
| Service Brakes, Air:Antilock:Wheel Speed Sensor | 1 |
Air Bags: 12; Electrical System: 2; Service Brakes, Hydraulic: 2; Engine: 1; Exterior Lighting: 1; Power Train: 1; Seat Belts: 1; Service Brakes, Air:Antilock:Wheel Speed Sensor: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 3 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 2; 50,000 to 74,999: 3; 75,000 to 99,999: 3; 100,000 to 149,999: 2; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (3). 8 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 1 |
| 2016 | 1 |
| 2017 | 5 |
| 2018 | 6 |
| 2019 | 2 |
| 2022 | 1 |
| 2023 | 2 |
2014: 1; 2016: 1; 2017: 5; 2018: 6; 2019: 2; 2022: 1; 2023: 2
Pattern summary
Air Bags leads the component reports. Braking behavior appears in 3 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10559859 · 2014-01-14 (January 14, 2014)
I PULLED INTO MY DRIVEWAY AND UNDER THE COVERED PORTICO AND PLACED MY CAR IN "PARK" WITH THE ENGINE RUNNING AND THE DRIVER'S SIDE DOOR OPEN.I GOT OUT OF THE CAR AND WENT TO CHECK SOMETHING AT MY FRONT DOOR WHICH WAS FORWARD AND TO THE LEFT OF THE PARKED CAR BEFORE PROCEEDING TO OPEN THE GATE ACROSS OUR DRIVEWAY.THE GATE IS AT THE END OF AN 11 FOOT LONG BRICK EXTERIOR HOUSE WALL ON THE LEFT OF THE DRIVEWAY.I NOTICED THE CAR MOVING AND ON IMPULSE TRIED TO ENTER THE CAR TO STOP IT.I GOT MY RIGHT LEG IN THE DOOR JUST BEFORE THE DOOR HIT A CONCRETE …
Owner-reported narrative. 27,366 miles reported. Look up ODI 10559859 at NHTSA ↗
Owner report 10934561 · 2016-12-11 (December 11, 2016)
TAKATA RECALL #16V081 MFG RECALL #2016020003 RECALL DATE FEB 11,2016 MY WIFE IS THE PRIMARY DRIVER OF THIS VEHICLE, AND I HAVE GREAT FEAR FOR HER SAFETY EVERY TIME SHE GETS BEHIND THE WHEEL. PLEASE ADVISE WHEN THIS WILL BE REMEDIED.
Owner-reported narrative. 50,000 miles reported. Look up ODI 10934561 at NHTSA ↗
Owner report 10979947 · 2017-04-22 (April 22, 2017)
TAKATA RECALL. CAR IS 2011 AND AS AN OLDER VEHICLE MAY BE MORE PRONE TO SEAT BELT ISSUES.
Owner-reported narrative. Look up ODI 10979947 at NHTSA ↗
Owner report 11001569 · 2017-06-26 (June 26, 2017)
TAKATA RECALL. VEHICLE RECALL REMEDY TAKING EXCESSIVE AMOUNT OF TIME. NO REMEDY AVAILABLE, NO ACCOUNTABILITY AVAILABLE, NO NON-BANKRUPT PARTS SUPPLIER AVAILABLE, AND NO ACTION BY NHTSA AVAILABLE. TIME TO HOLD DAIMLER BENZ RESPONSIBLE FOR THIS NONSENSE.
Owner-reported narrative. 45,000 miles reported. Look up ODI 11001569 at NHTSA ↗
Owner report 11046009 · 2017-11-14 (November 14, 2017)
PLEASE NOTE: THIS IS NOT A SPECIFIC COMPLAINT ABOUT MY VEHICLE. IT IS CALLING TO LIGHT AN ISSUE COMMON TO MOST OR ALL VEHICLES ON THE ROAD. BECAUSE THERE ARE NOW SO MANY OPTIONS FOR LIGHTING, E.G. HEADLAMPS, DAYTIME RUNNING LIGHTS, ETC. IT IS MY IMPRESSION THAT MANY DRIVERS NOW HAVE NO IDEA IF THEIR TAIL LIGHTS ARE ON OR OFF AT ANY GIVEN TIME. I THINK THERE IS A SEROUS NATIONAL ISSUE, ESPECIALLY AROUND DAWN AND DUSK, W/ RESPECT TO SEEING THE BACK ENDS OF OTHER VEHICLES. NHTSA SHOULD CONSIDER REQUIRING AUTO MANUFACTURERS TO INCLUDE DASHBOARD IND…
Owner-reported narrative. 120,000 miles reported. Look up ODI 11046009 at NHTSA ↗
Owner report 11047659 · 2017-11-20 (November 20, 2017)
TAKATA RECALL: THIS VEHICLE WAS INVOLVED IN A RECALL CAMPAIGN FOR OVER 12 MONTHS AND WAS NEVER REPAIRED DUE TO LACK OF AVAILABLE PARTS. THE NHTSA VIN LOOKUP TOOL NOW LISTS NO ACTIVE RECALL ON THE VEHICLE. WHY NOT? WHEN WILL PARTS BE AVAILABLE? HOW COULD KE THIS POSSIBLY BE TAKING SO LONG? PERHAPS IT BEEN SO LONG THAT NHTSA'S LONG-TERM MEMORY HAS FAILED.
Owner-reported narrative. 50,000 miles reported. Look up ODI 11047659 at NHTSA ↗
Owner report 11055785 · 2017-12-20 (December 20, 2017)
TAKATA RECALL TWENTY-TWO MONTHS AND COUNTING!! MANUFACTURER HAS NOT PRODUCED REPLACEMENT PARTS, AND RECALL CANNOT BE COMPLETED DUE TO UNAVAILABLE REMEDY. INTERESTING THAT MERCEDES BENZ HAS CONTINUED TO PRODUCE AND SELL MILLIONS OF VEHICLES IN THAT TIME, BUT THEY CANNOT PRODUCE NEW AIRBAGS.
Owner-reported narrative. Look up ODI 11055785 at NHTSA ↗
Owner report 11066841 · 2018-02-03 (February 3, 2018)
TAKATA RECALL. 24 MONTHS AFTER THE INITIAL RECALL, WE STILL HAVE SHRAPNEL IN OUR DASH. MERCEDES CLAIMS A FIX IS COMING 'SOON' AND THAT NHTSA GRANTED THEM AN EXTENSION TO COMPLETE A FINAL REMEDY. NOTABLY, MERCEDES HAS BEEN ABLE TO MANUFACTURE HUNDREDS OF THOUSANDS OF NEW VEHICLES IN THOSE 24 MONTHS, BUT THEY CANNOT MANUFACTURE REPLACEMENT AIRBAGS? NHTSA IS WEAK AND INEFFECTUAL. MERCEDES IS APATHETIC AND CRIMINAL. I AM CERTAIN THEIR ACTUARIALS CALCULATED THE COST BENEFIT OF A DELAYED RECALL R PAIR AND PRESENTED THE BOARD WITH THE LEAST EXPENSIV…
Owner-reported narrative. Look up ODI 11066841 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V081000 · Air Bags:Frontal:Driver Side:Inflator Module
Reported: 2016-02-11 (February 11, 2016)
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
NHTSA campaign record ↗22V315000 · Service Brakes, Hydraulic:Power Assist:Vacuum
Reported: 2022-05-09 (May 9, 2022)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Consequence: Reduced brake performance or brake failure can increase the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.
NHTSA campaign record ↗24V298000 · Service Brakes, Hydraulic:Power Assist:Vacuum
Reported: 2024-04-26 (April 26, 2024)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Consequence: Reduced brake performance or brake failure can increase the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.
NHTSA campaign record ↗